Four years a failure
Nothing I have ever watched on FOX NOW has ever worked well. I use the app because I have certain shows that I need to watch on it. But every single solitary time I try to watch something on Fox now I have some kind of issue. Of all of the streaming apps that I have and I have many, this one is the ultimate worst. I can access FOX NOW on my phone with no problem, signing in with my cable login but cannot watch on my Roku TV with the same cable login. Error message. If I switch the orientation on my phone I get the continuous loading circle. If I close the app adjust the orientation and then open, it it’s fine. But it can’t seamlessly switch orientation. I get multiple error notifications. Close the app open it and it works. Well it works minus the issues I mentioned above with the continuous loading circle. I have never ever encountered as many issues with a streaming app as I have with this one. If I could rate it a -5 I would. Most of the other streaming apps will eliminate the commercials if I’ve watched them once. Not so with this one.I’ve been trying to watch a show for the past 15 minutes and have encountered three or four errors. The continuous loading circle. Cutting off while watching and getting an error message. Enough so that I quit watching the show I was trying to watch and show something else. Something else that works seamlessly well without all this chaos!!
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Response from developer
Hi there! Thanks for your review. If you're seeing any issues with the app loading very slow and getting error messages, then we recommend reaching out to our Customer Support team: https://fxnow.fxnetworks.com/feedback
Extremely buggy. Unusable with Chromecast. Pathetic for a huge company.
The app on the phone is buggy and terrible enough. It doesn’t remember where you left off, doesn’t properly respond to pause/play, etc.
Using with Chromecast is much much worse. It initially casts to TV (after many bugs), but then quickly loses connection with Chromecast, which is impossible to resume. You have to disconnect and then guess where you were in the movie by dragging the timeline, which is way too small to be accurate. Even if you get it right, chances are you get stuck watching commercials for 2 minutes that you already watched. Then as you watch on Chromecast, the stream is frequently freezing and switching between HD and like 120p or something barely visible. And no, it’s not my internet, it’s fast and reliable.
I never write reviews but felt the need to write this one due to how frustrating my viewing experience was. Will rent movie next time.
Using with Chromecast is much much worse. It initially casts to TV (after many bugs), but then quickly loses connection with Chromecast, which is impossible to resume. You have to disconnect and then guess where you were in the movie by dragging the timeline, which is way too small to be accurate. Even if you get it right, chances are you get stuck watching commercials for 2 minutes that you already watched. Then as you watch on Chromecast, the stream is frequently freezing and switching between HD and like 120p or something barely visible. And no, it’s not my internet, it’s fast and reliable.
I never write reviews but felt the need to write this one due to how frustrating my viewing experience was. Will rent movie next time.
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Response from developer
Hi there! Thanks for your review about not being able to Chromecast properly. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team: https://fxnow.fxnetworks.com/feedback
I wish I could watch
I have cable and I connect my cable to the app so I can have full access to the shows. But majority of the time when I try to open the app, it either continues to load on the start up screen, the colorful fx fearless sign over water.. and never opens. Oooor it opens, and the words cut out every other second. Impossible to watch missing every few moments of audio. And sometimes, it opens, the then gives me an “oops, video can’t play” or something and doesn’t open the app at all. I’d say it’s to the point that I can only watch every 4th or fifth attempt :( sometimes, not every time, if I remove then redownload the app it works... I wrote customer service but no one had gotten back to me.
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Unstable Live Stream App
What ever platform FX utilizes for live streaming their online content is unstable and frustrating to use. I understand that ads plugged into their live stream content is necessary to generate revenue but can they at least make the ads run smoothly with the streaming content? Every time an ad pops up it’s a roll of the dice on whether the ad freezes the programming timeline or im forced to restart the program after watching the notorious loading progress wheel forever. Any attempts to adjust the timeline to your last spot only brings on more frustration after being forced to rewatch all of the same auto dealership and big pharma ads back to back with no success. With all of these revenue generating ads they inundate us with one would think Disney would be able to develop a smoother running live streaming app. Come on guys, get it together.
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Gurl, Gurrr Gurr, Guurl !!!!
This is one of the most sleek steaming g apps ever. You have all the variety or what people call, mixed bag of Teeee Vee!! Not since Cardi B. Hit Love and Hip Hop as TV been so fun and bingeable!!! Did I just make up a new word or use incorrect english?!? Well what happened is THIS APP! No jumping or pixelated missed scenes! Can watch on any device or TV at the same time and still text! The shows are enough to get you sucked into the TV, your friends will start to text you, “CAROL ANNE”?? Where you at? In the darn TV. Just when I got a new set of PJ’s and accepted my body positivity inclusion, the Work has to go into the offices!! I called out one day, I needed a mental health day. Watched TV all day!! FX is the best!! Can’t wait for more exclusive programs!!
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Absolutely love it with earbuds.
Being able to listen to one of my top favorite TV Shows; Archer, through Apple Earbuds is a new experience you have to try. I’ve binged all of Archer’s seasons multiple times and through earbuds via my iPhone, I can hear all the little things I’ve missed from TV speakers. For instance. in the show’s theme, I can now distinctly hear the bass that I’ve missed repeatedly, with its nuances. There are subtle music cues and panning tricks. For instance sometimes Pam will yell something in the left ear, which lets you know her placement in the scene if she’s not visible, like in her office. I don’t know if they remixed the audio for this purpose or if it’s always been like it, but it’s an extremely pleasurable way to watch the show. To the point that I don’t really want to watch TV and movies without earbuds if the same quality of production is used.
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Worst streaming app, literally of them all, the worst
What. On earth. Is wrong with this network?!?!? I pay for a cable TV service, doesn’t matter, I pay for the app on its own, doesn’t matter. Literally nothing allows this garbage app to work. It’s so frustrating that I have to pay for a service that never works ever. Any Fox network. FX, Fox, fox sports, nothing ever works. Please, please, please, for the love of god, do not ever pay for this network, it’s awful and will never play. Please do not waste any more money that I already have.
I just had to add, after reading so many negative reviews, that fox seems to have “fix it” sited and a list of steps that they ask every poor review to try. News Flash, none of that works, and it’s all false. Just like a fox network tp provide false hope.. garbage network..
I just had to add, after reading so many negative reviews, that fox seems to have “fix it” sited and a list of steps that they ask every poor review to try. News Flash, none of that works, and it’s all false. Just like a fox network tp provide false hope.. garbage network..
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Don’t get excited just yet - false advertising | Full episodes unavailable
I kept seeing advertising about watching full episodes of shows on the FXNOW app through a cable subscription. That’s a devastating lie. Of the three shows I was eager to watch, none of them are available. I contacted customer service to ask why I could only see clips and not episodes of the shows. The response was “At this time, there are currently clips available to view on the FXNOW app and website. Content availability can change from time to time on our platform, but it’s always possible that full episodes will come back in the future!“
I don’t know if this is a fault of the platform, network, show creators or something else but regardless, why market the product if it can’t deliver? Majorly disappointed.
I don’t know if this is a fault of the platform, network, show creators or something else but regardless, why market the product if it can’t deliver? Majorly disappointed.
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Used to love but....
This used to be the most used tv app I have, however, for the past few weeks, it hasn’t been working. One day I noticed it had logged me out of my tv provider (which didn’t seem that weird at the time). I went to put the information in, and it said that the network was no longer included in my current service. I have Xfinity, and it has not changed. It still works on my iPad, so it is very confusing as to why it is not working on my phone.
edit: It’s been months, and the same thing is still happening. Every once and awhile i’ll re-download the app to see if it’s working and the problem is still there every time. I still get fxx on cable and the app still works on my iPad, so I am still very much confused.
edit: It’s been months, and the same thing is still happening. Every once and awhile i’ll re-download the app to see if it’s working and the problem is still there every time. I still get fxx on cable and the app still works on my iPad, so I am still very much confused.
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High hopes, low results
So I downloaded the app, signed in with my provider. Started watching Family Guy and had not one issue. Watched maybe 5 episodes and everything came in crystal clear, no buffering, no stalling.
But then started watching Snowfall. It first said ‘my package doesn’t allow this show with my provider’, which I know is nonsense. After somehow getting past that, it then told me I needed to sign in. Went to my profile and it showed that I was ALREADY SIGNED IN WITH MY PROVIDER. I attempted to watch the first episode of the new season 3x and EVERY time I did the app would crash at some point. I tried resetting it, tried closing the app, I even tried dumping it and re-downloading it again. Nothing. Same results.
We all pay good money for cable services and the “amenities” are straight garbage. Waste of time and cash.
But then started watching Snowfall. It first said ‘my package doesn’t allow this show with my provider’, which I know is nonsense. After somehow getting past that, it then told me I needed to sign in. Went to my profile and it showed that I was ALREADY SIGNED IN WITH MY PROVIDER. I attempted to watch the first episode of the new season 3x and EVERY time I did the app would crash at some point. I tried resetting it, tried closing the app, I even tried dumping it and re-downloading it again. Nothing. Same results.
We all pay good money for cable services and the “amenities” are straight garbage. Waste of time and cash.
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Doesn’t Deserve Even One Star
I’ve been dealing with FXNOW support for almost a year. Strangely enough, the time this all began was when FxPlus arrived. I’m already paying my cable provider to watch this channel. My gut feeling is that Fx is trying to scam us by making us pay AGAIN for FxPlus so we can see an episode we might have missed. I keep getting “Parental Control” errors telling me to check settings. I HAVE NO PARENTAL CONTROLS SET! I have full rights on the app AND with my cable service provider. I’m suggest that all of you who are having this problem contact your attorney general and lodge a complaint, along with the FCC, to let them know the we consumers are being ripped off by trying to double charge us. I’ve read reviews that much the same is happening with the AMC app, so if you’re trying to catch up on an episode of Killing Eve, it won’t allow it. We’re not only being ripped off by our cable providers, but now individual stations are trying to rip us off also. I’ve tried every troubleshooting step provided by the developer, and the last thing they did was cut me off with the statement, “this is a problem our Developers are attempting to solve.” Give me a break! At least be honest with us.
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Response from developer
Please try the troubleshooting steps at https://ask.fxnetworks.com/hc/en-us and see if they help. If you're still having trouble, please email support@fxnetworks.com.
Help!!!
I bought this app specifically to watch the Simpsons it works most of the time but on select occasions it won’t load it’s not my WiFi cause I’ve checked the connection and it is strong it always says something like this is unavailable at the moment please try again later I’ve uninstalled I’ve logged out I’ve reset I’ve done everything I can possibly think of and it still won’t work I use this app on my iPhone, iPad, and Roku stick that is connected to my tv and I’ve done everything to try and fix this nothing works it’s really upsetting because I watch the Simpsons literally all the time especially at night and it’s supper frustrating when I’m trying to just lay down and watch my favorite show but it won’t work so please fix this!!!!!!!!!
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Still broken…after two YEARS
I truly do not understand how this app has so many 5 star reviews. This is without a doubt one of the buggiest apps in the entire AppStore. The only reason to download this app in the first place is to watch the Simpsons. And I can’t even do that anymore because whenever I try to pull up earlier seasons, the app starts bugging out (as usual) and shows me a bunch of clips for some random show with farm animals. Yes, you read that right. FARM ANIMALS! I cannot make this stuff up. And what’s worse is I tried using this app a couple years ago (also to watch the Simpsons) and it was too buggy to work then so I deleted it. I redownloaded it and it’s somehow even more broken. Anyways, FX if you’re listening, FIX YOUR APP! It really cannot be that hard! There are plenty of other streaming apps out there that don’t have ANY of the problems you guys seem to have. So it’s clearly possible to have a working app. Why can’t you guys seem to figure it out?
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Response from developer
Please try the troubleshooting steps at https://ask.fxnetworks.com/hc/en-us and see if they help. If you're still having trouble, please email support@fxnetworks.com.
It’s pretty good when it loads
I am pretty happy with the app when it actually works. It is pretty much a coin flip on whether it will load or if I will get an infinite spinning white circle. Tried updating and still not fixed. Here is the thing I will not go through all the hassle uninstalling and reinstalling. My stance is firmly, that if that it lengths I need to go through for troubleshooting. The the app is garbage and not worth using. Hire some better developers, because you can make the UI look as sleek as you want but it is worthless if your back end is an unstable mess. Honestly it feels like the your graphic interface was made on high end CAD workstation while your server is a dusty old desktop running Windows 95.
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Best App EVER for elevating blood pressure
If you are looking for an app that will raise your blood pressure to remarkably high levels, congratulations. You have found it. If you manage to sign on (keep in mind you will have to sign on every single freaking time you go to this app) which is highly unlikely, you will not be able to watch anything that you want to watch. Latest season of Archer? Nope. It’s Always Sunny? Nope. Simpson’s? Nope. Oh it will say that full seasons are available. Where?? Not on the app, that’s for sure. It is so unbelievably frustrating and horrible that I keep coming back to it to see how it’s gotten worse since the last time I attempted to use it. It is truly unbelievable to me that they have not fired everyone involved with making and/or maintaining this app. My 10 year old could make a more user friendly app and he’s a dog. Seriously... it boggles the mind how terrible this thing is and how utterly unwilling they are to fix it. It’s like they are setting out to anger people trying to watch anything they produce. Mission accomplished.
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Probably the worse streaming app ever
I’m trying to figure out if Fox actually pays someone to manage this app or if they just rotate between departments like Monday it’s a summer intern, Tuesday it’s the custodian etc.... After my millionth attempt to “activate”, it was finally working but Lord help me if I want to pick up where I left, I would have to sign in which makes me, surprise!, activate. So on my millionth and one attempt I decide that I would like to rewind and guess what? It kicks me completely out and I cannot pick up where I left off. Now I am sitting here trying to fast forward to at least around the point where I left off and I have figured out that if I stop at around a 3 minute mark I might be okay. I was thinking about using the pay app when it came out but noooo waayyy. I will stick to DVRing FX shows instead dealing with the headache this awful
app as caused.
app as caused.
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Once Again
My original review of this app was deleted after the development team sent me some “troubleshooting” link as if to imply none of those steps were taken prior to the review. So, since you guys like to delete honest critique I am writing again. I never once needed to uninstall and reinstall an app to get it to work properly, this is the only one that consistently force logs me out and refuses to allow me to log back in. Nor is it a network issue on my end because everything else works fine on my network with the exception of this app. Your troubleshooting tips is a pass off of the issues that YOU CREATED BY DEVELOPING A FAULTY PRODUCT. If you decide to delete this review too that is fine. I have long since made the decision that your app and your network of shows isn’t worth the hassle to watch. If I could remove your network from my cable package I would, but unfortunately that isn’t possible.
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Response from developer
Please try the troubleshooting steps at http://fox.tv/ioshelp-fx-natgeo and see if they help. If you're still having trouble, please email support@fxnetworks.com.
Please fix you streaming!!!!
Whenever I am trying to watch a show on this app it will load the commercials just fine but will not stream the actual show it will start the show freeze and restart the commercials. And no this isn’t a problem with my internet connection because every other app on my phone is loading videos just fine and this app has no problem pulling itself up and loading the commercials! This app is by far the worst app I have ever tried to stream any video on and do not recommend if you can watch your shows in any other way you should use another app because this one is just plain frustrating!!! I do not recommend this app at all! Trying to watch anything on it is the most painful experience I have had tell whoever runs this they have screwed up bad
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Disappointed
I don’t know if this is a bug or not but even when signed into not only the FX Now app and also my tv provider if I go to select the show I want watch I only get an error message saying that the content selected is not available with my programming package.... but it is. I was able to watch the first 4 episodes of the new season of American Horror Story on my iPad with no issues last week. Same logins just a different device. Kinda frustrating to say the least. I do hope this is a bug issue and not an attempt to make me upgrade the app to FX plus. I get that it’s a company and they need to make money, but come on. I already pay to watch these shows. I’m not asking for past seasons in their entirety, just the ones they already play a million times a week after the episode first airs.
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Not great
The app keeps signing out of my tv provider so I have to keep bugging my Dad to ask to sign in again. Today I just wanted to watch a clip from a show so I used the preview pass. The timer on the preview pass counts advertisements as part of the preview and if you pause it and put it in you pocket for a bit, that time is counted too. The preview pass lasts 5 minutes.
By the time I got through the ads I had 2 minutes left. I then kept hitting the “+15 seconds” button to get to the part I wanted and the timer kept going then too despite the fact the video wasn’t playing and just loading. I had 1:30 left when I got there when my sibling handed me something so I paused the video, turned off the phone and put it in my pocket. When I opened back up the phone I had 40 seconds left. This is insanity.
By the time I got through the ads I had 2 minutes left. I then kept hitting the “+15 seconds” button to get to the part I wanted and the timer kept going then too despite the fact the video wasn’t playing and just loading. I had 1:30 left when I got there when my sibling handed me something so I paused the video, turned off the phone and put it in my pocket. When I opened back up the phone I had 40 seconds left. This is insanity.
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