Brick out of the box
not working??
Stopped working
Bug since the last update
Stopped working
Good app with color issues
Great app and phone case
App buggy
Update: it’s even worse. I get logged out and have to repair and I lose all my history again… this is a terrible terrible experience
Can not connect with case
App was working
Super happy with it!
Magical!
Case
Cannot use app
Response from developer
Sorry you’re experiencing this 🙏 It could be that phone login isn’t supported in your area. Please try logging in with your email instead — that should work!!!
Unable to pair case and app
Response from developer
Sorry for the trouble — this shouldn’t be happening 🙏 Please try fully closing the app, reopening it, and pairing again. Also make sure Bluetooth permissions are enabled and the app is updated to the latest version!!!
app
Response from developer
Sorry about this 🙏 Please try turning Bluetooth off and on, restart your phone, then reopen the app and pair again. Also make sure the app has Bluetooth permission enabled!!
CONNECTIVITY ISSUES
Response from developer
Sorry to hear this 🙏 That’s definitely not the experience we want. Please try fully restarting your phone, reopening the app, and re-pairing the case. Also make sure the app is updated to the latest version, as this can affect image syncing and connection!!!
Having trouble with verification code
Response from developer
Sorry about the trouble 🙏 Please don’t add “1” manually — make sure to select the correct country code in the phone number field first, then enter your full number. The app should automatically format it for you. If it still doesn’t work, please try switching to email login instead!!
