Extra price
Response from developer
We’re truly sorry for your experience. We understand how upsetting it feels to spend money and not receive guidance that feels accurate, helpful, or trustworthy. Your feedback about prediction quality, call charges, and feeling misled is very serious, and we take it seriously. We are continuously working to improve the quality of consultations and the overall experience on the app. Please contact our support team through the app or at customersupport@ganeshaspeaks.com with your registered details and session information so we can review your case and assist you directly. Your trust matters to us, and we want to address this properly.
career report of Sangeeta mahajan
Bejan Daruwala’s Era is over now
Response from developer
We’re truly sorry for this experience. A birth time being read as 12 AM instead of 9:50 AM can completely affect a career report, and we understand why that felt very disappointing. We’re also concerned that your email bounced back with “unknown service provider,” because you should have been able to reach us without any trouble. Your feedback about the report working correctly only when handled manually is noted, and we’re actively reviewing both the birth-time handling and support contact issue to improve this. Please contact us directly through the in-app Help/Support section so our team can verify your birth details and assist you with the correct reading.
Sad
Changing when u take the subscription
Waste of Money
Response from developer
We are truly sorry for your experience. This is not the kind of consultation we want anyone to have, and it is unacceptable if an astrologer stayed silent while your time and balance were consumed. Please contact our Customer Care Team on WhatsApp +917575044551 or https://wa.me/message/7VR272OTWLY2D1 with your registered number, session details, and the astrologer name so we can investigate, take action, and help with an appropriate resolution. We are also working on improvements to prevent this going forward.
No customer support
Totally waste of time
Response from developer
Hi surhenu, sorry you had this experience. We want to help. Please contact our Customer Care Team on WhatsApp +917575044551 so we can investigate the astrologer interaction and assist with any refund or wallet issues. You can also start a chat here: https://wa.me/message/7VR272OTWLY2D1
Poor app and astrologers
Response from developer
Hi Titash Mitra. Sorry to hear about the buggy date selection and the auto-deleting input, and that your astrologer interaction was unsatisfactory. Please contact our Customer Care on WhatsApp +917574857711 or https://wa.me/message/H4ELK3AFEQZQP1 with details so we can investigate, fix the bugs and assist with refunds if applicable.
Doesn’t even load
Response from developer
We're sorry to hear about your experience. Please make sure you have a stable internet connection, and feel free to reach out to our support team for further assistance. Support available on WhatsApp (+917575044551) & Instagram https://www.instagram.com/ganeshaspeaksapp
App is only for money
Response from developer
We apologize for any inconvenience you have experienced. Rest assured, we do not intend to only focus on money - our goal is to provide a valuable service. Please contact us directly and we will do our best to address your concerns and improve your experience. Support available on WhatsApp (+917575044551) & Instagram https://www.instagram.com/ganeshaspeaksapp
Not bad, but can be improved
Response from developer
Thanks for the feedback! We're constantly working to improve the app, but we'll definitely take your comment about the update frequency into consideration for future updates.
No help with customer service during offline hours
Response from developer
We apologize for any inconvenience you experienced. We'll definitely take your suggestion into consideration and work on improving our customer service availability. Thank you for your feedback! Support available on WhatsApp (+917575044551) & Instagram https://www.instagram.com/ganeshaspeaksapp
Conversation history
Worst support steal your money
Response from developer
We apologize for the inconvenience you experienced with our support team. Please reach out to us directly so we can address any technical issues and ensure you receive the assistance you need. Support available on WhatsApp (+917575044551) & Instagram https://www.instagram.com/ganeshaspeaksapp
Astrology for career planning
Response from developer
Thank you for your positive feedback! We're thrilled to hear that our career advice was accurate and beneficial for your decision-making process. Good luck with your next steps!
Bug
Response from developer
Thank you for bringing this to our attention. We will work on fixing the issue with the chat not syncing properly when switching apps. We also appreciate your feedback on the UI and will strive to improve the user experience in future updates. Support available on WhatsApp (+917575044551) & Instagram https://www.instagram.com/ganeshaspeaksapp
Quick Connection for Marriage Guidance
Response from developer
Thank you for sharing your experience! We're glad to hear that the astrologer was able to help you with your wedding plans quickly and effectively. Let us know if you have any more questions in the future.
Accurate Janam Kundli Insights
Response from developer
We're delighted to hear that you found the Janam Kundli insights accurate and detailed! It's great to hear that the astrologer's clear explanations helped you gain a better understanding of your strengths and challenges. Thank you for your positive feedback!
Instant Kundali Matching
Response from developer
We are delighted to hear that you enjoyed the kundli matching experience! Thank you for your positive feedback, we strive to provide accurate and helpful services for our users.
Insightful Tarot Readings
Response from developer
We're so glad to hear that you found the tarot reading accurate and helpful for gaining insight into your relationships. Thank you for sharing your experience!
Ganeshaspeaks' astrologer chat makes astrology accessible to everyone
Response from developer
We're glad to hear that you found our astrologer chat feature helpful and user-friendly! Thank you for your feedback!
