GDRFA Establishment User Reviews

GDRFA Establishment
GDRFA Establishment
General Directorate of Residency and Foreigners Affairs-Dubai

Customer Experience

Positive experience12.0% of reviews
Neutral12.0% of reviews
Negative experience76.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is GDRFA Establishment Safe?

Not enough ratings yet to assess GDRFA Establishment.

Is GDRFA Establishment Legit?

GDRFA Establishment appears to be a legitimate app. AppsHunter Legitimacy Score for GDRFA Establishment is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad bad bad

Change this old app plz its toooo bad
Lees than 1 star

Need update to match with iphone 15 pro

There’s problems we can’t click the three lines coz it on the top

App not working properly in IPhone after the update

The top left corner menu of the app is no longer working after the recent update in IPhone 14pro. Unable to issue the soft token due to this and cannot even logout. THIS IS AFFECTING BADLY

Upgrade issue

Unable to click the left top option to generate soft token after upgrade.

Update Broke iPhone 14 Pro Compatibility/ App Layout no linger fits screen.

Since updating the GDRFA Establishment App to version 1.0.9, I've encountered a significant issue with the app's functionality on my iPhone 14 Pro. The update seems to have caused a compatibility problem where the app layout no longer fits the phone's screen properly.

This results in crucial elements like the menu being inaccessible. Specifically, the menu icon (often represented by three dots) appears to be positioned off-screen in the top corner, making it impossible to tap and access the menu functions.

This severely limits my ability to use the app effectively. While the app functioned well before the update, this new issue significantly hinders its usability.

I urge the GDRFA app developers to investigate this problem and release a fix as soon as possible. An update that ensures proper scaling and on-screen placement of all app elements, especially the menu, for the iPhone 14 Pro is crucial.
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IOS Screen

New update screen ration for iphone 15 max can’t use 3 bar menu on the left of the app

App is not working properly in iPhone 15 pro

The app does not work properly in iPhone 15 pro max as I can’t open smart pass for payment and go back option is also not working.

Not working

Urrrrrrgent neeed help
Not functioning

Soft token not working properly

Please do update the app and fix the problems

Urgent Assistance Needed: Activation RSA

I recently changed my device and attempted to activate the app by making the required payment of AED 600. However, I have encountered persistent issues with the app—it is not functioning correctly and appears to be stuck.

I reached out to your customer care via phone, and after explaining my situation, they advised me to send an email for further assistance. I promptly sent an email detailing the problem and my payment, but unfortunately, I have not received any acknowledgment from your end.

It has been almost 2-3 days since I submitted the email, and the issues with the app persist, unresolved. I urgently seek your attention to this matter and kindly request your prompt assistance in resolving the activation and functionality problems.

I appreciate your prompt attention to this matter and look forward to a swift resolution.

Best regards,
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Not even working

I downloaded the app and opened it but can’t login.
Whenever I tried to login the app crashes before even putting username or password.
It’s very light app yet it crashes and won’t let me login or sign up.

No updates

This application now working very slowly
There’s no update for this application during long time.

Update version

Please update the app version

Softtoken not generating

Last 2 days softtoken not generating

Challenge to generate soft token

It’s been over a (2) months now and still facing this issue. The soft token is hang and stuck and I have to log out and log in many times and sometime I have to switch off on the phone for this.

USELESS

I couldn’t understand why I have to visit Amer Center in order to register or have an account with GDRF, while I should have by just a click !!

Cannot change phone for Smart Token

My smart token was installed on my old phone of which display got dead.

Now to install and use smart token on a new phone we need to go through the whole process again

Soft token

If your device have the app and soft token activated on it and you lose the device or the device is no longer working or even if u just want to use it from other device, you will have to pay 600 AED to activate the soft token on new device just insane! And costumer service is useless on this matter!!
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Replacement Device

How to active if replace device.

Login errors

It not working since yesterday refusing to login