Geekbuying User Reviews

Name: Geekbuying: Shop Smart & Easy
Rating: 2.28571 (14 reviews)

Geekbuying: Shop Smart & Easy

SHENZHEN GEEKBUY E-COMMERCE LIMITED

🛍️ Shopping

Top reviews

Most Recent Highest Rated Lowest Rated

This app is so bad

To buy a game on there, but I got scammed because it never arrived. I’m still waiting to this day. I try to get a refund, but they said it will arrive shortly never buying again

donanerf

2 years ago

Response from developer

Dear Donanerf, We are very sorry for the inconvenience. For any order issues, please feel free to get in touch with the customer service staff to resolve them via service@geekbuying.com. Best Regards, Geekbuying.com

App not good

Can’t register using the app. Seems like it’s not developed properly.

Silverchinchilla

5 years ago

Terrible app, terrible service

Tried several times to purchase and it fails, no one answers live chat, links for customer service don’t work. Purchases don’t go through and the the discount code used comes up as used.... on a purchase that didn’t go through??!! Avoid!!! Really dodgy app and website

445ghr

5 years ago

Great app!

Working smoothly. And you get reduced price when purchasing through the app!

yachi76

6 years ago

Response from developer

Dear Customer, thanks so much for sharing your shopping experience with Geekbuying.Regards, GeekBuying.com

Craig

The app works fine, ordered my scooter from them with no problems. It’s full of interesting and fun gadgets

Craigslaney26

6 years ago

The most sh... app

After I try multiple times to register my self I give up ...

mata 2020

6 years ago

Ther just stealing money

I order a mask more than a month ago and still no product there just stealing money stay a way thank god it was only 35.00 but what if it was more stay away

billg1964

6 years ago

Response from developer

Dear billg1964, We are very sorry for that inconvenience! Could you please provide more details such as your order number to us via app_feedback@geekbuying.com? and you will get reply immediately. There are so many uncontrollable factors about the logistics, Although we are already urging logistics service providers to speed up, some logistics are still inevitably updated slowly.We will follow up your logistics information until it arrives safely. Regards, GeekBuying

Horrible Service

I placed an order on March 22 and it appears as it still in Shenzhen after almost 2 month. I opened a case and they replied they h e no guaranteed. I mean, I ordered a mask, for COVID, isn’t this a priority?!! I asked for a refund and nothing. Unacceptable!!!!

xAmbar06x

6 years ago

Response from developer

Dear RootsDoll, We are very sorry for that inconvenience! There are so many uncontrollable factors about the logistics, Although we are already urging logistics service providers to speed up, some logistics are still inevitably updated slowly.We will follow up your logistics information until it arrives safely. Regards, GeekBuying

Overall satisfaction

I’m not really into giving reviews but I thought this time around I should, ordered a product from GeekBuying and paid extra for shipping and even though COVID 19 was amidst us I allowed a few days more for delivery. It’s now bout a month over provided delivery date and product no where to be seen ; upon contacting customer service I was told to WAIT some more . If you pay for a service it should be honored or at the least follow up .
Very disappointed.

gtpjoe

6 years ago

Response from developer

Dear, We are sorry to bring you a bad experience. Due to the epidemic, the recent logistics have become uncontrolled. We have been tracking these delayed orders everyday and we will notify you as soon as your order changes!

Searching

Searching items already pulled up doesn’t work in the app. Always comes back no results

Xxxxxtonyxxxxx

6 years ago

Response from developer

Dear Xxxxxtonyxxxxx, We are very sorry to bring you a bad experience. We have urgently repaired the bug. If you encounter a bad experience in the future, please contact us via app_feedback@geekbuying.com directly, we will solve it for you immediately.

Lost my money

I purchased a drone from this company which was $130 and it’s been a little over 2 weeks, I got a email saying it was shipped on the April,15th and still not drone it’s the April,27th today and they told me it was shipped today. So then why did my email say it was shipped on the 15th? What is going on??? I tried to contact them on live chat to get my refund and for some reason it won’t allow me to join back in, looks like I’m $130 out. Stay away from this company

7923

6 years ago

Response from developer

Dear 7923, We are sorry to bring you a bad user experience, Could you please provide more details such as your order number to us via app_feedback@geekbuying.com? and you will get reply immediately. Geekbuying will be better and better with your help! Regards, GeekBuying

App crashes when checking out

The app crashes each time I try to checkout on my iPhone X.

iSangod

7 years ago

Response from developer

Thank you very much for your patience and feedback! The latest version of Geekbuging APP has been fixed for your feedback bugs, and the 3.1.2 version is currently online, please download and try it. If you have any other problems later, please kindly send us your feedback directly at app_feedback@geekbuying.com, and you will receive the fastest response.

Bad

Prices through the app are different from the site. I would not have bought any of them

Azex85

7 years ago

Warning: These people do not ship

I ordered a drone from this company and almost 2 weeks later, they have not shipped it. They are still “processing” the order. I am out $152.00!

Eskargo

7 years ago

Response from developer

Sorry for the inconvenience. Kindly let us know the order ID to check further details. One of our customer service representatives will reach you via email shortly. Regards, GeekBuying