Geely Reviews: Is It Legit?

Geely
Geely
Geely Automobile international Corporation

Customer Experience

Positive experience17.1% of reviews
Neutral13.4% of reviews
Negative experience69.5% of reviews

~ Based on 82 written reviews from the US App Store.

Is Geely Safe?

Geely does not appear safe based on available data. AppsHunter Safety Score for Geely is 49/100.

This assessment is based on 50 user ratings, with an App Store average of 2/5.

Safety Analysis

40.9% of ratings point to a safe experience
22.7% of ratings suggest some concerns
36.4% of ratings point to a risky experience

~ Based on 22 App Store ratings for Geely.

Is Geely Legit?

Geely appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Geely is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app until they updated it

The old app is better than the new app but Geely never respond to feedback

MULTI USER PLEASE!!!

The app is ok. Does the job. But PLEASE ALLOW MULTIPLE USERS!!! Having just one account / user is ridiculous. We have 3 people that drive the car but only one can track / control/ manage the charging. Absolutely ridiculous.

Terrible App – QR Code Doesn’t Work & Extremely Slow

I downloaded the Geely app to connect to my car, but when I try to scan the QR code, it says it’s unrecognisable. This is absolutely terrible. The app is extremely laggy and painfully slow. Very frustrating experience. Geely seriously needs to fix this app!

Vehicle keeps disappearing from the app

The new Geely app is unreliable with my EX5 in Australia. My vehicle regularly disappears completely from the app, leaving only the generic vehicle selection screen. Logging out and back in usually restores the car, but after a few days the same problem happens again.

This makes important remote features such as vehicle status, climate control and charging management unavailable when needed.

The vehicle is correctly linked to my account, so having to repeatedly log out and log back in is not an acceptable solution.

Please fix the account/session and vehicle-binding issues. A connected-car app needs to be reliable, especially for an EV.
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Not good

App doesn’t show how to add car, scanned qr code and shows logged into car but nothing on the app?

Don’t buy their cars until…

Just simply do not buy their cars until they fix the app. They don’t seem to prioritise software updates at all. The app continually logs you out. You can’t have multiple accounts which is insane for households where two people might drive the same car. There’s no remote unlocked using your phone in this day and age. Fairly shambolic all round.
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Ruim

O aplicativo parou de funcionar no terceiro dia de uso. Comprei o carro 0km, e no terceiro dia parou. Fica travado a tela.

App travado e não atualiza

Cada botão de função que clico o app fica por uns 30 segundos travado (processando) sem receber novos comandos. E todo comando que clico ele executa no carro, porém no app dá mensagem de erro, em todos os comandos.

Fraco

Muito ruim. Quase não tem funcionalidades. Há outros aplicativos de carros com muito mais funções. Por exemplo: se o carro tem tantas câmeras porque não permite usá-las para verificação remota como em outros fabricantes? Porque não gravar percursos, avisar quando ultrapassa velocidade definida ou área pré definida do mapa como o da Hyundai
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Precisa melhorar muito pra ficar bom…

Como é possível até hoje somente uma pessoa ter acesso ao aplicativo?! E quanta dificuldade pra cadastrar! Bem ruim!

It’s ok feature and very slow

Very basic
Need more and more improvements

Funcionando normalmente

Poderiam liberar mais funções, assim como atualização da multimídia, mas o básico está atendendo bem.

Great car - let the app catch up!!!

⭐⭐⭐⭐⭐

Really enjoying the Geely experience so far. The app has a solid foundation, but I’d love to see Geely really push what it can do.

In a world where AI and rapid software development are making new features easier and faster to deliver, the app could become a huge part of the ownership experience. More vehicle controls, deeper charging information and scheduling, energy usage, customisable notifications, widgets, shortcuts/automations, trip statistics and more remote functions would all be fantastic additions.

The hardware in these cars is already impressive now there’s an opportunity for the software and app to keep evolving around it. Frequent feature updates and listening to owner feedback could make the Geely app one of the best companion apps in the EV market.

Five stars because I love the direction and want to see Geely keep building on it!
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Getting worse

I was instructed to change to the new app so I did the new app is poor much worse than the old one does not even get the correct vehicle shows ex2 and mine is a Starray state of charge not working UI horrible so I have changed back to old version all working ok again. Don’t like the blue colour

Incompatível

Para quem não tem condições de comprar um ex2 Max ou superior fica inútil o aplicativo. Não existe pareamento para ex2 pro.

App não funciona corretamente

App não funciona corretamente

Simplesmente é inútil

O aplicativo não funciona. Nenhum comando a partir de algum momento que você desliga o carro funciona, parece que o carro entra em soneca e não consegue mais ser despertado. Nunca fui de dar avaliação na AppStore mas vou da aqui pra ver se resolve.

Péssimo

Lento, poucas funções, pouca utilidade real.

Não funciona plenamente

Os únicos recursos que ainda funcionam são a localização, a informação se está carregando e a capacidade da bateria. De resto só promessa.

Comprei mas me arrependi

O painel nao é amigável como a byd. Tem um alarme de velocidade que é preciso desligar todas as vezes que o carro é ligado, o ajuste não permanece. Muitas coisas pra ajustar somente na tela. Poucos botões e os que tem nao dizem pra que servem.
O app é muito lento. Demora séculos pra processar. A auxiliar de voz nao sabe fazer nada. Esta sempre a aprender essa função”.
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