Previous Geely app was better!
When it works it works. Most of the time it forgets the car is paired and have to log out to log back in again for it to show the car
Doesn’t work
Only works for a couple of days then reverts to a generic view of each Geely model. Have to revert back to the old app.
New App
Works for a few days then have to keep re registering most annoying
Useless app
The old app was just about ok. This one is worse than useless. If it allows me to see my car’s info it’s usually incorrect.
Car won’t connect to app
I have the app downloaded and I am able to connect my profile to the car using the QR but that has no benefit since the car won’t link to the app. As well as having no app as you can’t do anything with it. Wish I could give zero stars.
Unhappy app user
The stability of the app remains inconsistent. Having to log out then put my username and password back in to access my vehicle is highly frustrating and time consuming.
App would be ok if consistent but requires too much data input too often
App would be ok if consistent but requires too much data input too often
Useless
This app is absolute garbage. Constantly loses connection to your vehicle causing you to have to log out and back in again. Get it fixed Geely.
Glitchy
The previous app
better
Loses main screen too often but I am still logged in
So I have to log out and log back in there is no
fingerprint or Face ID so
better
Loses main screen too often but I am still logged in
So I have to log out and log back in there is no
fingerprint or Face ID so
App crashes
I have attempted to log in to the app but as soon as I try open it, it closes automatically
It works but it has some flaws
The app responds quickly to my requests and provides most, if not all, of the features I would expect from a modern car companion app. Remote functionsd are generally responsive, and having access to vehicle information and controls from my phone is very convenient.
However, I find that some of the wording and terminology used throughout the app can be quite vague or unnatural. Some of the translations appear to have been taken fairly directly from the original Mandarin wording, which can make certain functions or settings difficult to understand at first. Clearer and more natural English terminology would make the app considerably easier to navigate.
I have also experienced an issue where the app occasionally loses connection with my vehicle and stops displaying the car correctly. When this happens, I have to sign out of the app and sign back in before the vehicle reappears and the functions return to normal. This is particularly frustrating because the app otherwise responds quickly and works well when the vehicle is correctly linked.
It would also be useful to have greater stability in the vehicle connection, so that the car remains consistently associated with the account without requiring the user to repeatedly log out and back in. Overall, the app has a good range of features and a solid foundation, but improvements to the English translations, terminology and account/vehicle connection reliability would make the experience much better.
However, I find that some of the wording and terminology used throughout the app can be quite vague or unnatural. Some of the translations appear to have been taken fairly directly from the original Mandarin wording, which can make certain functions or settings difficult to understand at first. Clearer and more natural English terminology would make the app considerably easier to navigate.
I have also experienced an issue where the app occasionally loses connection with my vehicle and stops displaying the car correctly. When this happens, I have to sign out of the app and sign back in before the vehicle reappears and the functions return to normal. This is particularly frustrating because the app otherwise responds quickly and works well when the vehicle is correctly linked.
It would also be useful to have greater stability in the vehicle connection, so that the car remains consistently associated with the account without requiring the user to repeatedly log out and back in. Overall, the app has a good range of features and a solid foundation, but improvements to the English translations, terminology and account/vehicle connection reliability would make the experience much better.
Show more
Geely Starray Ultra
This app keeps failing to down load my car information.
App is crashing
The app is crashing immediately when we try to login. How do we use this???
New app useless
Pretty much useless in it's current form. Let's you see service and sales locations only.
Doesn’t work
Had the car a few weeks now and never been able to get the app to work, dealer says speak to Geely, Geely act like this is the 1st time anything like this has happened (only got to do a quick google search to see how much trouble people are having with the app) they keep saying someone from the tech dept. Will be in touch, they never do
Show more
Essentially just push notifications
I migrated from the previous Geely IOS App to this one, first open and connection I was impressed, UI appeared neater and more considered however after 3/4 days the app doesn’t display my vehicles data or show an established vehicle > phone link, I can still see charging start & stop notifications, however nothing else at this time.
Show more
Doesn’t work
This app doesn’t work
Car Not Showing
The old app was clunky but at least it worked. Since being moved to the new app it initially showed the car, then just stopped showing it, briefly showed it again and now not showing.
More testing required please and get some stability!
More testing required please and get some stability!
Constantly logs me out
Keeps showing me as not having a car until I log out and log in again
Not functioning as expected.
All remote controls have disappeared, very frustrating
Useless
Gone back to the old app it still works