Beyond Buggy
Extremely buggy on both web and mobile. Impossible to check out and log in.
No savings
Gelson’s is the most overpriced and elitist supermarket I’ve ever visited. Even the most mundane essentials seem to always have a twenty to thirty percent markup. I had hoped this app would highlight some offers that would at least match prices of a Vons or a Ralph’s but it just confirmed my opinion.
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INFERIOR and WORTHLESS
This app really needs help. It is inferior. Gelsons should not be happy with this app. One of the problems— besides the app being too CLUDGY —is that it does not keep up with items that are on sale. Gelsons needs to get a better developer or someone who is more in tune with IT and app development and maintenance. The app is virtually worthless.
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Poor design and amateurish
App needs work - too buggy for a major company.
Takes a day to actually get a rewards number
Signed up before I went to the store. Didn’t notice I wasn’t assigned a rewards number. Go to the register and I couldn’t use it because I haven’t been assigned a number yet. Took a day for a number to populate.
Does not work
It does not show your rewards number
Not a thorough supply of info
If your a customer looking at this app for rewards points, then it really isn’t doing it for ya. It will tell you your rewards number , alternative I’d/ phone number and your name, along with all the basic info your profile has (and you already know) however it doesn’t tell you how or when you received those points nor any details about the transactions dates and times. Pretty weak sauce GELSONS!! Especially considering if you are a regular customer there…. You’re spending mad paper.
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Can’t sign in
It won’t let you sign in
STAY AWAY FROM this disaster. It’s a dumpster fire
They tell you to sign into the app. You sign into the app and there’s no way you can actually look at your profile? Can’t even check to see how many points that you have through this particular app. The older app is much better than the dumpster fire disaster. They should be ashamed of themselves with how clunky and pathetic this app is.
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Horrible can’t sign in
This app is as confusing as the website. Except at least on the website I can sign in.
I see many others have reported the same issue. Why hasn’t this been addressed?
I see many others have reported the same issue. Why hasn’t this been addressed?
Awesome App
I cannot express how amazing this app is to my daily life. Very convenient and super easy to use. Most users aren’t aware that you can add your phone number as an alternate ID number. Use your alternate ID at the check out instead of the app. I just use this to check my status and see how many points I have accumulated.
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Awful app
Has anyone in the company ever used the app before? It’s so difficult to use and none of the function in the app works.
Cannot sign into new app
Tried more than 5 times
Doesn’t work
Doesn’t work
👎🏽
Why make users download a new app and have the new app be worse? It won’t let me sign in. It doesn’t fit the Gelson’s brand of having something so inconvenient and poorly done.
Can not use
Like others I cannot create an account, nor will it send me an email so I can fix an “existing” account. So far it is unusable
App needs work
Although I can sign in using the website, this app doesn’t recognize username or password.
The worst app on the planet!
This app is virtually useless. It is so frustrating and just not worth it —
better to go to gelsons.com.
You can’t sign in, it’s slow, it’s cumbersome, it’s absolutely crap.
better to go to gelsons.com.
You can’t sign in, it’s slow, it’s cumbersome, it’s absolutely crap.
Between A Rock And A Hard Place For Rewards
Tried to create an account but it tells me there already is one associated with my phone number and I need to sign in. When I try to sign in and click the ‘Forgot Password’, it doesn’t recognize any of my emails for me to reset a password.
Can’t sign in
Like everyone else says, this app is useless
Sign In?
How the heck do you “sign in”? The app says to please sign in; however, there is (apparently) no way to do so… frustrating.
