App stopped working
I wanted to update my device’s configuration but the app no longer works, server not found.
No updates, no fixes
If you are relying on the battery, it works fine, even well, but the charging is not reliable and the software (including duplicate equipment entries) doesn’t allow a consistent and dependable configuration.
App Works Great!
Some reviews are complaining about the app not getting updates. Why? It works great! No update is needed. I downloaded it and was connected to my HomePower Two Pro in minutes. Every feature I tested worked flawlessly, and the display on my phone matched exactly and instantly what was on the power station display. Overall the power station and app work great - zero complaints.
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"orphaned" product??
As another reviewer mentioned, where are the updates to this app?
The pro unit holds it own against the competition for a portable home backup solution versus a competitor's unit I have. But I'll probably return the pro unit since Geneverse seems like they aren't going to support it. It seems like it is an "orphaned" app/product(s).
The pro unit holds it own against the competition for a portable home backup solution versus a competitor's unit I have. But I'll probably return the pro unit since Geneverse seems like they aren't going to support it. It seems like it is an "orphaned" app/product(s).
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Currently not working
I can't get the app to work on 3 different phones. When I try to login, it says "system reception." The same thing happens if I try to create a new account or if I tap the Skip button.
As initial release it is fine, BUT no updates not okay
There are number of things I like/appreciate with the Geneverse HP2P including having the app. As an initial release, it has been reasonable. But after like 6 mths so far without any updates, that is not "ok". Competitors are releasing at least mthly updates. There are a few items to fix/improve:
1) on the main screen to add a unit, the plus should be on a separate line. Currently, my 2nd unit is 1/2 off the screen in the horizontal listing
2) usage statistics has generally not worked with my units. Perhaps because I don't have the cloud acct setup yet. But, it should work without for say 1 week minimum of data.
3) not sure why there is a 30 day delay on having battery use limits control by the user
4) more customization on the battery recharging rates; at least a middle rate if not user slide bars; (I appreciate the slow charge rate and use that generally.)
5) red error msgs for when inputs on but not connected at the top of the screen is odd. If I turn off the inputs, red mgs go away.
6) the connection process via BT/wifi with wifi the final result could be cleaned up with better wording and some adjustment in the flow and/or screens. I get through this process, but at times it is circular depending on how I make my selections given the choices.
Updates in part are important to show Geneverse is going to be here going forward and at least some simple things can be fixed/improved along the way.
1) on the main screen to add a unit, the plus should be on a separate line. Currently, my 2nd unit is 1/2 off the screen in the horizontal listing
2) usage statistics has generally not worked with my units. Perhaps because I don't have the cloud acct setup yet. But, it should work without for say 1 week minimum of data.
3) not sure why there is a 30 day delay on having battery use limits control by the user
4) more customization on the battery recharging rates; at least a middle rate if not user slide bars; (I appreciate the slow charge rate and use that generally.)
5) red error msgs for when inputs on but not connected at the top of the screen is odd. If I turn off the inputs, red mgs go away.
6) the connection process via BT/wifi with wifi the final result could be cleaned up with better wording and some adjustment in the flow and/or screens. I get through this process, but at times it is circular depending on how I make my selections given the choices.
Updates in part are important to show Geneverse is going to be here going forward and at least some simple things can be fixed/improved along the way.
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