Gentu Mobile User Reviews

Name: Gentu Mobile
Rating: 3.55 (20 reviews)

Gentu Mobile

Genie Solutions Pty. Ltd.

💪 Health & Fitness

🏥 Medical

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The Patient search function is buggy

The Patient search function is buggy. You should take away. AutoCorrect from that search bar. Also you cannot see all documents such as referrals in the app. Also need to see patient upcoming appointments in app.

user997111q

2 years ago

Response from developer

Thank you for your feedback. Our team is currently looking into the auto-correct issue and hope to have this resolved soon. For the second issue we may need some more information from you, if you could please contact our support team here https://help.magentus.com/gentu/s/contactsupport and provide screenshots of what you are seeing.

Mostly Good

I have had no issues with the Gentu App. Can see my appointments, Check documents, Dictate letters. Take photos. Works seamlessly for me.

i dont want to use a nickname

2 years ago

Continually improving

The app is great for the voice dictation function. I’m pleased that the development team keep trying to add improvements on a regular basis.

HonestScholar

2 years ago

Attachments won’t open.

Team please fix this as makes an otherwise great app useless…

Milkplus23

3 years ago

Response from developer

Thanks for your feedback, Milkplus23. We’ve just released an update to fix an issue with opening certain attachments, as well as several other improvements. Please give it a try and let us know if it works for you.

Can’t open correspondences now

Used to be brilliant. Now just shows diary but nothing else.

DocJCC

3 years ago

Response from developer

Thanks for your feedback. We’ve updated to fix an issue with displaying certain letters. And in addition to being able to open patient files, and dictate consult notes and letters, you can now add Tasks into Gentu. Please update and let us know what you think.

Unable to open pdf files

Not being able to open pdf files makes the app near useless. Please fix.

OzJake$

3 years ago

Response from developer

Thanks for your feedback. We’ve updated the app to fix an issue with displaying certain letters, as well as several other improvements. Please update and let us know what you think.

Still can’t open attachments

It makes the app a bit useless. If you can’t load any documents, this bug has not been fixed yet.

Docama

3 years ago

Response from developer

Thanks for your feedback. We’ve updated the app to fix an issue with displaying certain letters, as well as several other improvements. Please update and let us know what you think.

Keeps crashing and very limited functionality

If you make it a decent functioning app rather than the current app which is just a list of the daily schedule you might even encourage users to spend money on the Nuance Voice function.
Keeps crashing or hanging every time I open a patient letter.
I can’t even add a new patient with the app.
Not a great start, I’ll keep using the web based one.

Gastro and Liver Doc

3 years ago

Response from developer

We’ve updated Gentu Mobile to fix an issue with opening certain letters, which should help with the issue you described. And we plan to continue improving with features that help clinicians on the go, including the ability to add patients. Thanks for your feedback—this genuinely helps us to shape the direction of the app.