Disappointing.
I have used this app for the past 8 years in the company I work for (in the electrical trade).
I wrote a review at the time listing off several points that the app needed to improve on. Since then, nothing has changed.
It is, indeed, embarrassing to call this a NZ based company. If it was based in America, this app and company would have been shut down with many complaints.
If you want an app that can deliver a proper jobbing/scheduling platform, then look elsewhere (Tradify, Simpro, Fergus etc).
I wrote a review at the time listing off several points that the app needed to improve on. Since then, nothing has changed.
It is, indeed, embarrassing to call this a NZ based company. If it was based in America, this app and company would have been shut down with many complaints.
If you want an app that can deliver a proper jobbing/scheduling platform, then look elsewhere (Tradify, Simpro, Fergus etc).
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No happy
The new app shows notes created in 2022 and 2023 as being created in 2024….
Also I can’t seem to have the notes accurately land in chronological order….
Please continue to support the old app
Also I can’t seem to have the notes accurately land in chronological order….
Please continue to support the old app
Very good and well organised app
Everything in the title, improvements can be made to have the option to pay from the app (monthly premium) or payment link to be requested to ease the payment methods. If a monthly payment bounces off it is a hurdle to make the payment in order to have access to the app, it is not the next day unavailable but this improvement can help a lot: payment link or to be able to make the payment if the direct debit failed, from the app on the mobile and not opening the software from browser or laptop etc.
Otherwise, 5*
Otherwise, 5*
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Why do you always change the schedules
The schedule list is always updating differently.. first on the old app you would just see yours jobs in a list. Then the new app changed it so its a calender list thing and a map which I had only just got used to. Now its changed again to a stupid list that I have to scroll to the bottom of every time to see my most recent / today’s job. As well as viewing other employees schedules it was heaps easier 4 weeks ago and now everythings changed. Also the camera when taking photos you cant zoom only use 0.5 to take pics while in the geo app. Easier to take a pic and then upload it.
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Useless
Downloaded app. Opened app. Opening screen let’s you input user and password. No option to create an account. Huge oversight. App deleted
Response from developer
Hi there, We appreciate your feedback. To create an account, please visit https://try.geoop.com/ > Get Started. You can start a 14-days free trial from there. Once your account is set up, you will be able to login to the app with your login and password. Regards, The Geo Team
Going back to pen and paper
What a horrible upgrade- this was a great product until they “updated” it . Been with them 8 years … changing now . Please note this is a REAL review .
Response from developer
Dear valued user, We appreciate your long-term support, and we're truly sorry for any frustration caused by our recent update. We understand your concerns. We encourage you to give the latest version a try, as we are continually releasing improvements to enhance your experience. Your feedback is invaluable, and we'd love to hear more from you. Could we get in touch to discuss your feedback in more detail? Thank you for being a part of our community for the past 8 years. We're committed to making the app better and hope to regain your trust. Best regards, The Geo Team
Currently works well, needs some improvements
Currently works well, would be 5 stars if when you adjust the date on a single job from a template that it would prompt you whether or not you wanted to adjust all future visits to this date or just this single one.
No landscape view on iPad???
Only portrait view on iPadOS, deal breaker for me.. Old app supports it
Easy to use
I am using GeoOP for almost 2 years now . Very easy to use and features like map, comments etc are very helpful .
Aman @Hallmark Services
Aman @Hallmark Services
Great App
So easy to use when putting our jobs and new clients and alos multiple photos.
Thanks
David @ Washrite EBOP
Thanks
David @ Washrite EBOP
Great overall
The system has come along way and we love it, very stable and never drops out and the customer service is great, amazing system for field based service or trade business. Highly recommend it to any SME out there
Crm and job management
We use GeoOp for our 27 locations franchise business doing house and building washing and we would never use anything other than GeoOp. Great product and customer service is impeccable.
