Mrs Jenny
Response from developer
Žao nam je što ste imali problema s aplikacijom. Pozivamo Vas da nam se obratite putem e-maila erstebank@erstebank.hr ili pozivom na besplatni broj 0800 7890, kako bismo zajedno provjerili o čemu je riječ.
Very good
My wife knows everything
Diners nightmare
Response from developer
Pozdrav, iako promjene mogu izazvati frustraciju, George app nudi drugačiji pristup upravljanju financijama koji se temelji na novim tehnologijama i mogućnostima. Razlika u dizajnu i funkcionalnostima ne znači nužno lošije iskustvo, već zahtijeva prilagodbu korisnika kako bi u potpunosti iskoristili potencijal nove platforme.
Needs work
Response from developer
Thank you for your feedback. We’re committed to enhancing the user experience on George app and addressing any bugs promptly. We’re aware of issues some users are experiencing with in-app chat and messaging and are actively working to resolve these. In the meantime, please feel free to reach our support team through alternate methods such as phone or email, as they’ll be able to assist you directly.
Languages
Internet & atm’s should all be multi lingual & it is well past due.
George is so complicated to use it is next to useless, have used many banking apps around the world..
George is by far the most user unfriendly that I have ever used.
The worlds worst banking app.
You should be proud of being the worlds leader
In being the worst.
Unfortunately there seems you have NO desire to make improvements.
Wake UP this is no longer Yugoslavia you are now part of the eu
Money transfer
Money transfer
Response from developer
Thank you for the five star feedback! :)
Scan and pay feature
Response from developer
Hello, please try to update the George app to its latest version. If, even after the update, the feature does not work at the optimal level, we invite you to contact us in the inbox or on 072 555 555 to determine the problem. 🙂
Best user friendly interface
Response from developer
Thank you for your feedback! We are so glad that we met your expectations and thank you for your trust. We will certainly continue to improve the George application so that it continues to provide maximum efficiency to our clients.
Great app!
Response from developer
Thank you! We are glad you like using George app in your everyday online banking. Thank you for your review!
Great service
George App updated without consideration for all the users
Nice
Response from developer
Hi, thank you for you comment. Glad to here that you found our George app user friendly, because that is our mission! 😊
My iPad no longer works with George
Uplata
Response from developer
Poštovani, hvala vam na komentaru i recenziji. Veseli nas što ste zadovoljni s George aplikacijom. 😊
Transfer
Had to use old app to get new mTocken to re sine in to George. Very frustrating it should have been seamless process.
Response from developer
Dear Skelka24, thank you for your feedback. We are improving the George app continuously. If we can help you in any way, you can contact us at 072 555 555. :)
Crashes
Needs a lot of improvement
Language change doesn’t work.
Occasionally blocks up and tells me I need to reauthenticate because I failed touch ID three times (and I didn’t)
Asks me to confirm I want to leave the menu even though I haven’t made any changes
Clunky and too many steps to complete important actions
It’s just a terrible experience for something that is meant to replace the old app in two weeks.
OK, ali fale neke stvari
Response from developer
Poštovani, prije svega, hvala vam na vremenu i trudu koje ste uložili da s nama podijelite svoja zapažanja i prijedloge za poboljšanje Georgea. Vaše nam je mišljenje važno te želimo učiti iz njega. Lansiranjem aplikacije ne završava njegov razvoj, dapače iz dana u dan postaje sve bolji. Kontinuirano radimo na dodavanju novih mogućnosti i obogaćivanju Georgeove ponude.
