George Hrvatska User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral4.8% of reviews
Negative experience28.6% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is George Hrvatska Safe?

George Hrvatska appears safe based on user ratings. AppsHunter Safety Score for George Hrvatska is 96/100.

This assessment is based on 1,040 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 981 App Store ratings for George Hrvatska.

Is George Hrvatska Legit?

George Hrvatska appears to be a legitimate app. AppsHunter Legitimacy Score for George Hrvatska is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mrs Jenny

The palatal _ character nije prehvačen kao razlog kad ima koji problem za Poslat novac. Molim kad je grešaka neka aplikacija piste šta je grešaka hvala

Response from developer

Žao nam je što ste imali problema s aplikacijom. Pozivamo Vas da nam se obratite putem e-maila erstebank@erstebank.hr ili pozivom na besplatni broj 0800 7890, kako bismo zajedno provjerili o čemu je riječ.

Very good

Very good

My wife knows everything

She’s the best

Diners nightmare

Od odlične, pregledne i aplikacije na koju se možeš oslonit, primorani smo preći na George koji ne daje ni minimum. Sada više ni ne dobivamo obavijesti o računima Dinersa. A kamoli naprednijim featurima.

Response from developer

Pozdrav, iako promjene mogu izazvati frustraciju, George app nudi drugačiji pristup upravljanju financijama koji se temelji na novim tehnologijama i mogućnostima. Razlika u dizajnu i funkcionalnostima ne znači nužno lošije iskustvo, već zahtijeva prilagodbu korisnika kako bi u potpunosti iskoristili potencijal nove platforme.

Needs work

The app is OK but has bugs that need fixing. The in-app chat option does not work. The in-app messages don’t work either. There’s no way to contact support.

Response from developer

Thank you for your feedback. We’re committed to enhancing the user experience on George app and addressing any bugs promptly. We’re aware of issues some users are experiencing with in-app chat and messaging and are actively working to resolve these. In the meantime, please feel free to reach our support team through alternate methods such as phone or email, as they’ll be able to assist you directly.

Languages

For a mult lingual Europe your services extremely poor .
Internet & atm’s should all be multi lingual & it is well past due.
George is so complicated to use it is next to useless, have used many banking apps around the world..
George is by far the most user unfriendly that I have ever used.
The worlds worst banking app.
You should be proud of being the worlds leader
In being the worst.
Unfortunately there seems you have NO desire to make improvements.
Wake UP this is no longer Yugoslavia you are now part of the eu
Show more

Money transfer

Quick and effortless

Money transfer

It worked quick , efficient. Just the limit was not enough for me to send!!!

Response from developer

Thank you for the five star feedback! :)

Scan and pay feature

The scan and pay feature has not worked for months. Paying bills is difficult. Please fix.

Response from developer

Hello, please try to update the George app to its latest version. If, even after the update, the feature does not work at the optimal level, we invite you to contact us in the inbox or on 072 555 555 to determine the problem. 🙂

Best user friendly interface

Among all banking apps I have ever used, this is by far the most user friendly interface. Congrats to the Erste app dev team!

Response from developer

Thank you for your feedback! We are so glad that we met your expectations and thank you for your trust. We will certainly continue to improve the George application so that it continues to provide maximum efficiency to our clients.

Great app!

Really fast and great app. Easy to use

Response from developer

Thank you! We are glad you like using George app in your everyday online banking. Thank you for your review!

Great service

Your bank employee at Zadar old town office is VERY helpful and quick to respond in terms of processing payment requests and or account setup etc !! Thank you 🙏🙏

George App updated without consideration for all the users

Without any notification, they shamelessly upgraded the App and locked me out because they are no longer supporting my version of the software. I went to pay the bills and now am not able to even open the App. So I will be penalised for late payments by my suppliers! This is the second time it’s happened. Great job, the developers!
Show more

Nice

Thank you for this app so easy to use,

Response from developer

Hi, thank you for you comment. Glad to here that you found our George app user friendly, because that is our mission! 😊

My iPad no longer works with George

My iPad no longer works with George , thanx to stupid upgrades I can no longer use George. Bank employees give no reasonable explanation, what a shame, it was a good app. I,m not gonna buy a new iPad just to use this app, I,ll change my bank instead.

Uplata

Super usluga

Response from developer

Poštovani, hvala vam na komentaru i recenziji. Veseli nas što ste zadovoljni s George aplikacijom. 😊

Transfer

When I transferred George from my old iPhone 12PRO to 13PRO was unable to open just kept asking me for pin ?
Had to use old app to get new mTocken to re sine in to George. Very frustrating it should have been seamless process.

Response from developer

Dear Skelka24, thank you for your feedback. We are improving the George app continuously. If we can help you in any way, you can contact us at 072 555 555. :)

Crashes

This app crashes very frequently, the first app was better. The app should be fixed

Needs a lot of improvement

Crashes very frequently.
Language change doesn’t work.
Occasionally blocks up and tells me I need to reauthenticate because I failed touch ID three times (and I didn’t)
Asks me to confirm I want to leave the menu even though I haven’t made any changes
Clunky and too many steps to complete important actions
It’s just a terrible experience for something that is meant to replace the old app in two weeks.
Show more

OK, ali fale neke stvari

Aplikacija sluzi svrsi, ali fale neke sitnice koje mogu puno značiti, a neke druge m-banking aplikacije ih već imaju dugo vremena, poput push notifikacije za svaku transakciju ili priljev/odljev sredstava s računa. Banalna stvar, ali jako korisna.

Response from developer

Poštovani, prije svega, hvala vam na vremenu i trudu koje ste uložili da s nama podijelite svoja zapažanja i prijedloge za poboljšanje Georgea. Vaše nam je mišljenje važno te želimo učiti iz njega. Lansiranjem aplikacije ne završava njegov razvoj, dapače iz dana u dan postaje sve bolji. Kontinuirano radimo na dodavanju novih mogućnosti i obogaćivanju Georgeove ponude.