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Get Kudos AI helps businesses turn customer visits into repeat business, better reviews, referrals, rewards, and long-term loyalty.
Capture customer feedback, recover unhappy customers, encourage happy customers to leave Google reviews, and reward customers with promotions, points, loyalty perks, and membership benefits.
Teams can search customers, record visits, redeem offers, manage incentives, track referrals, and view performance across locations. Managers can monitor customer growth, satisfaction, promo redemption, referral activity, loyalty engagement, memberships, and revenue insights.
With AI Concierge, businesses can close the loop after each customer experience by following up at the right moment and helping happy customers turn their visit into a Google review. It can also support proactive outreach for key moments like spend milestones, referrals, birthdays, inactivity, and expiring offers.
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What's New in Get Kudos
1.1.2
October 9, 2026
Opening content from notifications is now more reliable, including when you need to sign in first. We’ve also improved navigation back to your rewards after viewing a promotion and fixed other issues for a smoother experience.
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