Disappointing
Would like to book a class. However the option to register / login doesn’t offer a change in password. Can anyone help?
Shambles of an app
Cant register as it requires an extension number for my emergency contact but they do not work for local council hence no extension no and won’t accept the mobile and just keeps requesting missing information. Called the centre to be informed bookings are completed thro the app!! Vicious circle!!
Clunky and Unreliable
Like it says in the title - I’ve booked using the app and the class doesn’t show on my list.
Waitlist - you don’t know if you’re on waitlist or not. All classes seem to be instantly booked.
Poor user experience and the staff are not surprised by the poor performance of the app itself. I use apps for just about everything and I have given up on this one either booking with LC staff or using my PC.
Up your game improve your app or withdraw it.
Waitlist - you don’t know if you’re on waitlist or not. All classes seem to be instantly booked.
Poor user experience and the staff are not surprised by the poor performance of the app itself. I use apps for just about everything and I have given up on this one either booking with LC staff or using my PC.
Up your game improve your app or withdraw it.
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Inconvenient
The app is very user-unfriendly. Despite being logged into my membership account, each time I want to book an activity, I have to enter my membership number, my name three different times, my telephone number twice and my email address three different times. It is an overly complicated process for something that should be extremely easy.
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Info
Can’t read the small print as it’s blurred when you zoom in.
