Broken at every turn
Response from developer
Thank you for sharing your experience. We're sorry to hear that we fell short of your expectations. However, we would like to clarify your claims. All applications are sent to our shelter and rescue partners through the communication methods they have configured, but delivery and response times can vary depending on the organization. We take feedback like yours seriously and would appreciate the opportunity to investigate what happened in your case. Our support team does respond to inquiries, and we're sorry if you did not receive a reply. Please contact us directly at adopt@getbuddy.com with the email address associated with your account so we can review your application history and communication records. Our AI Veterinarian and Trainer was built with the purpose of assisting users with pet health inquiries. It is never a replacement for an actual veterinarian, but is to be used as additional support. We also want to reassure users that protecting personal information is a top priority. GetBuddy uses secure systems and does not sell personal data. Thank you for bringing this to our attention. Feedback like yours helps us improve the experience for both adopters and rescue organizations.
