More Annoying than Ticketmaster
There is a video that auto plays at the start when you open the app, having to load the video and delaying the ability to get to your tickets.
It is slow, hard to navigate, difficul to search for events. I wound recommend promoters to use any other app than this one as the UI has made me skip buying tickets.
It stops audio when opening! Trying to listen to a band or DJ while getting tickets, no you get cold hard silence to wallow in as you make your financial decision.
It is slow, hard to navigate, difficul to search for events. I wound recommend promoters to use any other app than this one as the UI has made me skip buying tickets.
It stops audio when opening! Trying to listen to a band or DJ while getting tickets, no you get cold hard silence to wallow in as you make your financial decision.
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Can’t login and see tickets
App won’t let me login and see my tix for an upcoming show. App is buggy. I have receipts for my tix but no record in this app. This is nothing like DICE
Embarrassingly bad
If I could give zero stars I would. Every time I’ve tried to use the site or app there’s some sort of issue. Tickets that don’t get sent to me, I get kicked out and return to higher ticket prices, codes that aren’t valid, a support staff that doesn’t answer. Genuinely shocked that companies make the choice to use this garbage app.
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App Can’t Be Trusted
Lost $300 because of a failed ticket transfer and apparent app bug. Would try to purchase on StubHub or another method if possible. Highly do not recommend using this app
Ticket Transfer Revoked for no reason
My ticket transfer for a ticket I paid for in full was revoked for no reason at all. All processes were followed, my friend made an account and everything. Ticket became invalidated and we were unable to attend the event. Ended up waiting over 3 hours trying to get in (no pun intended). Customer support was incredibly short and unhelpful. Gave us very generic reasons that didn’t event apply to our scenario, and clearly was unwilling to look into this issue or explore it. Big dead end with support, no support at all. Terrible practices by this company.
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