GHA DISCOVERY User Reviews

Name: GHA DISCOVERY
Rating: 4.7877 (1399 reviews)

GHA DISCOVERY

GHA Loyalty DMCC

✈️ Travel

What users say

Summarized from real user reviews of GHA DISCOVERY. Based on 1.4K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

💻Easy to use booking engine
🏆Excellent benefits for Titanium members
👍Good overall functionality

Negative things

🐛Buggy app with frequent crashes
🤔Inconsistent user experience
🔍Difficult to find/book desired properties
💳Issues with redeeming points/rewards
🔒Security concerns with account/data management

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible

Not worth the hassle

CHPG4

3 months ago

Response from developer

We apologize for the inconvenience. We’d love to learn more about your experience to see how we can improve. You can write to us at contact@ghadiscovery.com.

Map doesn’t load

Without a working map, this app is almost useless. Fix the map, it’d still be a decent tool.

Jrk jdnejcuhrlvigkjevfjfk

4 months ago

Response from developer

Thank you for sharing your feedback. Our team is looking into this. We'd appreciate it if you could share any additional details about your experience at contact@ghadiscovery.com.

GHA

Awesome

Kingofdomain

5 months ago

Not user-friendly

Very slow, cluttered, and confusing to navigate

Alan Alaeddin

5 months ago

Response from developer

Thank you for sharing your feedback. We are constantly looking for ways to improve the user experience. We'd appreciate it if you could share more details about your experience at contact@ghadiscovery.com.

Outrigger Waikiki resort

Lounge club
I was writing but it disappered. Here’s again. We love the Outrigger. Resort for our staycations on Oahu. Especially because BlueNote is right there. Food in DUKE’s and Hula Grill are exceptional. So why is the ʻ Lounge Culb’ food and drink so horid? Not your basic bad but scary horrific that I payed extra for. Just think 5 levels below Taco Bell or automated machine sandwiches

everyones sad mad

5 months ago

Response from developer

Thank you for being a loyal member and for sharing these details. Please accept our apologies, this is certainly not the standard usually provided at the Outrigger Waikiki. We’d appreciate it if you could share more details about your experience at contact@ghadiscovery.com so the resort management can look into this further.

Great programs, terrible customer service

The booking process is highly functional and the programs are great, but customer service is TERRIBLE and SLOW. So instead of 5-stars they get 2, sad.

Travel Monkey 2

5 months ago

Response from developer

Thank you for sharing your feedback. Please accept our apologies, that's definitely not the experience we want for our customers. We'd appreciate it if you could share more details about your experience at contact@ghadiscovery.com.

A pointless and maybe dangerous App to use?

I downloaded & registered details in App (iOS) several months ago and recently made a booking at Parkroyal Collection Singapore. My original App registration details were corrupted. It had my address as registered in South Australia with an Oz phone number. Never lived there! When I attempted to enter my hotel confirmation number it was unrecognised. Despite attempts to correct info I have been forced to ask the PanPacific Group to sort it out. Don’t believe App can be trusted to record my earned rewards let alone store my personal info😱

PA_Flyer

8 months ago

Great Hotel Site

Easy to use, well-designed booking engine. Hotel benefits for Titanium members are excellent.

powervideo

8 months ago

Poor error handling

Pop up error showing class/function name and Null error while I searching for reservation

Buddy104

a year ago

Response from developer

We apologize for the inconvenience. Our team is looking into this, thank you for reporting.

Can’t use D$

Gemini giant

a year ago

Response from developer

Hi, please note that you can redeem your D$ at hotel checkout or pay with D$ online while booking select hotels (https://www.ghadiscovery.com/pay-with-discovery-dollars). If you have any additional questions please contact us at contact@ghadiscovery.com.

Still has issues

I’ve pretty much given up on using this site. It seems to have a problem keeping the dates entered and the edits never work. Use the sites for their specific brands you’ll have better luck.

Sm98012

a year ago

Response from developer

We sincerely apologize for the inconvenience you've experienced. We'd truly appreciate it if you could provide more details about the issues you faced, you can write to us at contact@ghadiscovery.com. Thank you for your valuable input.

Super buggy app

The app is good when it works but really annoying when you want to book and to take advantage of the online deals they have. You really need to fix this or fix the servers when you are running promotions especially during Asia Pacific time.

Cranfart

a year ago

Useless customer service

The app fails constantly and customer service don’t respond to emails or tickets opened via the app. Got conned into adding $500 to my account in dollars only for the reward rules to change the day before I arrive at the hotel so the credit couldn’t be used.

_adam____

a year ago

Unable to redeem points or view future bookings

Having difficulty with this app when purchasing bookings online there is no option to redeem points that you already have and it requires you to only give a credit card for payment. There was no option for me to communicate with the Hotels such as giving them a message I required parking..
And also on the app I can’t see future bookings. I only see bookings once they’ve been finalised. This is not just specific to the app. It’s also specific to the online platform.

CaroBrisbane

a year ago

Not Fit For Purpose

Can’t see the point other than the app is an advertising portal. My bookings at NH hotels don’t show in the app, so get no benefit such as check ins et cetera when on the move. I needed to download the NH App separately to see my bookings.

DD1260

a year ago

Not Working Bookings not connecting status to Oaks/Minor Properties Australia

I have had 7 nights at Oaks (Minor) Hotels Australia in the last 2 weeks but my Titanium Status and Membership is not connected to bookings. I normally receive a bottle of wine for stays but received no welcome gift for any stays over the last 4 stays and 9 nights.

Kevin Darwin

2 years ago

Spanish please

Spanish 🙏

aentrena

2 years ago

Response from developer

We currently do not support Spanish language on our app. However, you can visit our Spanish website at: https://es.ghadiscovery.com/

Not Fit For Purpose

Simple reason for review, bookings don’t show in the app, no point in having on your phone if you can’t access check ins et cetera when on the move.

DD1260

2 years ago

Response from developer

We're sorry for the inconvenience caused. Please contact our support team at contact@ghadiscovery.com.

Can’t change currency

Discovery dollars always being shown in USD, how about other currency like INR, GBP etc.

Smoky0404

2 years ago

Response from developer

Thank you for your feedback. We appreciate you taking the time to share your thoughts. 1 Discovery Dollar is equal to 1 US Dollar. To reflect this equivalence, we use the D$ currency symbol for Discovery Dollars. We hope this clarifies any confusion. Please reach out to us at contact@ghadiscovery.com if you have any other questions.