Gifts.com User Reviews

Name: Gifts.com: Custom Gifts App
Rating: 4.81857 (700 reviews)

Gifts.com: Custom Gifts App

PlanetArt

🌟 Lifestyle

🛍️ Shopping

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I needed a special wedding gift with a special personalized message

I love this site and it was my first time shopping here! I give it 5 stars!!!! I order my item and delivery date met my needs for a rush service! Thank you thank you

#RVA 2

2 years ago

App Gimic

I chose to use Gifts.com for the 50% off discount when you download the app. I downloaded the app and placed the order. The only available discount at checkout was 35% off the original price (which was the advertised price!). I thought I would be paying an additional 50% off. I could’ve purchased the same item from a different website without downloading an app and would have paid less than what I paid on this site. I spent so much time personalizing the order I went ahead a paid. I plan to delete the app and will not use this site again.

Pologyrl

2 years ago

Response from developer

Our apologies for any issues during order placement. Codes or discounts cannot be combined, but you should have been provided a code to apply at check out to redeem the 50%. We are very sorry for your recent experience, but appreciate you bringing this matter to our attention.

Problems with App

I downloaded the app looking for a gift for my four-year-old grandson that was personalized. I went into the area to look for children’s content for 3 to 5-year-olds. Every single time I try to scroll down to look at content it booted me out of the app. I already had one item in my bag to purchase and couldn’t complete it because the app kept booting me out. I deleted and downloaded the app three separate times to try to see if I could fix the glitch and I never could get it to work. It continued to boot me out of the app each time I scroll down to look at the next set of gifts. I am extremely disappointed with the “gifts” App. I decided to download another app and it’s working just fine and I’ve ordered my grandson‘s gift as his birthday is coming up in September.

Marla Yadon

2 years ago

Response from developer

We sincerely apologize for the experience you had while placing your order. We strive to ensure our app is user-friendly, and we’re concerned to hear about the issues you faced. To better understand and resolve the problem, we’d like to investigate further. Please contact us at customercare@gifts.com at your earliest convenience so we can assist you promptly and work towards improving your experience. Thank you once again for your feedback.

Very cool gifts, app difficult to use

This App is very difficult to navigate. There is no search function and no filter function. So you have to wade through hundreds of items to find the thing you’re looking for.

FuturCPA

2 years ago

Response from developer

Hello, thank you for the feedback. There is a clear search bar at the top of the screen labeled "Search Products". Our items are also filtered on the app into many different categories. We hope this helps. Please e-mail wecare@customercare.gifts.com with any questions. Thanks again!

The use of Your Content. Please Read

Straight From Their Terms of Use.

By submitting Your Content to us, you grant us a nonexclusive, universe-wide, royalty free, fully paid-up, transferable, sublicensable, perpetual, irrevocable license to reproduce, distribute copies of, prepare derivative works based upon, publicly perform, publicly display, train artificial intelligence on, and otherwise use and exploit Your Content.

We will retain Your Content on our servers so that it will be available for your future use.

Sorry, they are telling you they will retain Your Content on their servers so they can use it however they WANT. It states that right in the terms of use although they pretty it up in other paragraphs as if it’s for your benefit. NO IT’S FOR THEIR BENEFIT.

I only put 5 stars because no one seems to read the 1 star reviews because companies place them at the end or delete them completely.

START READING ALL TERMS OF USE

Casey965

2 years ago

Response from developer

Hello. Your statement is completely incorrect because you quoted our terms of use incompletely. It continues- "...for the purpose of providing the Services and promoting to you other services we believe will be of interest to you." We do not and cannot use this content however we want. It is solely for providing future promotions and services to that individual customer and no one else. Please e-mail wecare@customercare.gifts.com with any questions or concerns. Thank you.