Very bad service
Service is bad, UX is bad, they don’t care about our health
Response from developer
Thanks for your feedback. We’re sorry your experience hasn’t met your expectations. We take comments about both our service and user experience seriously, and we’re continuously working to improve. We’d appreciate the opportunity to discuss your concerns and help resolve them. Please give us a call at 06 560 9888 at your convenience.
Thanks
It was very helpful thank you
Bad service
Unfortunately, my experience has been very frustrating. The insurance keeps rejecting most treatments and medications, even when prescribed by a specialist consultant, and even simple or natural therapies that should be covered were denied. It wasted a lot of my time and energy. I hope the company reviews its policies and improves customer service for more clarity and flexibility.
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Response from developer
We’re sorry to hear about your experience and understand your frustration. Coverage decisions depend on policy terms, but your feedback is important to us. Please contact our call center (065609888) or share your mobile number so we can review your case and assist you further.
Slow
Slow app
Great insight
The App offers great insight on my various insurance policies and also offers rewards through yalla gig
Useless
I thought the app would make the process more seamless, but it’s just the same as the website. Nothing shows up when you search for it, your policies don’t show up. Nothing shows up.
Very good
Very good
Bad app ever
There is no results for what you are looking for and the app itself is so weak.
