Good game
Fun
SCAMMED
***update***
I sent all of my playing logs immediately after it happened (again) like they asked along with the screen recordings, and now they won't even issue any sort of vouchers to compensate me at all. They say they can't figure out a technical problem despite it being at random, my iPhone/app running the latest version, and no issues with my iPhone running any other app. Aka, it's my fault. The lack of care for customer satisfaction baffles me. Why would anyone want to spend money for coins if we know they can get lost for a in-app issue, and not get reimbursed for it?! Disappointing experience is an understatement.**
I have a in-app issue where it won't let me discard and then it kicks me off the game for missing my turn. I've lost over 45,000 coins because of it. Reported it to support, screen recorded it etc. and requested reimbursement. They replied to everything except my request for reimbursement, oh, besides sending me a 5,000 coin voucher even though I was playing 10k games. Completing albums? JOKE. I have OVER 1,800 extra cards and most of the albums are still empty besides the 2-3 cards I do have. They only let you exchange extra cards every 8-12hrs where you pick a mystery gift that usually is another useless card pack. I am so disappointed.
I sent all of my playing logs immediately after it happened (again) like they asked along with the screen recordings, and now they won't even issue any sort of vouchers to compensate me at all. They say they can't figure out a technical problem despite it being at random, my iPhone/app running the latest version, and no issues with my iPhone running any other app. Aka, it's my fault. The lack of care for customer satisfaction baffles me. Why would anyone want to spend money for coins if we know they can get lost for a in-app issue, and not get reimbursed for it?! Disappointing experience is an understatement.**
I have a in-app issue where it won't let me discard and then it kicks me off the game for missing my turn. I've lost over 45,000 coins because of it. Reported it to support, screen recorded it etc. and requested reimbursement. They replied to everything except my request for reimbursement, oh, besides sending me a 5,000 coin voucher even though I was playing 10k games. Completing albums? JOKE. I have OVER 1,800 extra cards and most of the albums are still empty besides the 2-3 cards I do have. They only let you exchange extra cards every 8-12hrs where you pick a mystery gift that usually is another useless card pack. I am so disappointed.
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Response from developer
Hi, Please reach out to our support team at support@rummy-stars.com so they can assist you in locating your account and addressing this matter. Take care! :)
Appstore
Why can't I play this game if I use an iPhone?
Rummy
Love the game
Game
Please get rid of wings I hate that game it’s pretty dumb
