GIO Reviews: Is It Legit?

Customer Experience

Positive experience10.5% of reviews
Neutral3.8% of reviews
Negative experience85.6% of reviews

~ Based on 1,275 written reviews from the US App Store.

What users say about GIO

Is GIO Safe?

GIO - Photo & Video Generator appears safe based on user ratings. AppsHunter Safety Score for GIO is 91/100.

This assessment is based on 36,011 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 35,859 App Store ratings for GIO.

Is GIO Legit?

GIO - Photo & Video Generator appears to be a legitimate app. AppsHunter Legitimacy Score for GIO is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful, not realistic!

This is awful, does not match a natural voice very robotic. Waste of money.

Ужасно

Ужасное приложение,все действия платные,так еще и когда оплатишь,фото обрабатываются плохо,так и даже если у тебя уже лежать деньги на счету приложения,с вас вновь будут требовать деньги,иначе не будет доступа к тому,что ты уже оплатил,но им надо еще

Buyer beware!Worst ever!

This company is nothing short of a scam. You took my money under false advertising and delivered an app that was so poorly designed and disappointing that I used it for barely 20 minutes before requesting a refund. That request was denied, despite the product failing to deliver on what was advertised.

You failed on every level: the app itself, customer service, and most importantly, the opportunity to make things right. The complete lack of accountability and willingness to stand behind your product is unacceptable. I would strongly caution anyone against wasting their money on this app.
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probando

todavía

STILL CHARGED SUBSCRIPTION FEE FOR A FREE TRIAL

Offered free 7 day trial, and company still charged me subscription fee on the first day of subscribing.

App has major bugs

I purchased a week subscription and downloaded the app, then was prompted again to purchase another subscription. When I went to restore my purchase it didn’t work and I submitted a ticket to the help desk. Never received a response. I will be requesting a refund asap.

垃圾东西

垃圾东西 别订阅

Will keep charging you

I keep getting charged for this, even though I have deleted it!

Rd

Trying to cancel this subscription, not working.

Worst experience

This app doesn't give you the option to create videos with your own voice, and the results are mediocre. I'm trying to cancel my subscription, but it takes me to a screen that says "something went wrong" and won't let me cancel.

Kinda Fraud

I would like a refund. The videos did not look anything like me and I paid for extra and did not get my credits.

Too Strange Scheme

Pay before trial is not what normal app does.

App is a Scam

They put you through a survey saying you will get your AI twin avatar after answering the barrage of questions they ask you. Instead of getting it, they tell you to download the app. They also charge you a fee after saying it’s a trial. When you create a photo or video, they won’t allow you to EDIT it all or SAVE the image/video to your own device, therefore I’m unable to use what was created. Waste of time and money! Total rip off!
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Scam

AI twin does not work, customer service doesn’t respond. Do not download. 0 stars.

Amazing

Love the result in my first video I need to do more and more right now!

Pior App de IA

Cuidado, não tem como testar. Os vídeos são ruins, custam caro e as vozes ficam muito longe de quem se propõe a criar um gêmeo de IA. E nada é reembolsável. Comprou… Perdeu.

Опять платно

Написано бесплатно, скачиваешь и ничего бесплатного нет

Paid for Access, Then Asked to Pay More!

BUYER BEWARE!
On October 28, 2026, I paid $15.19 for four weeks of access to Gio. After paying, I was repeatedly asked to make additional purchases to use features I expected to be included.

I signed in with my Apple account but couldn’t find my purchased credits or properly access what I had paid for.

I then discovered an automatic renewal of $38.95 per month after the initial 28 days. I immediately canceled it.

I contacted customer support, but received generic refund instructions instead of a solution. I still have not received a refund.

My experience raises serious concerns about pricing transparency, additional charges, and customer support.

I expected a functioning service, not more payment requests and frustration.

I am requesting a full refund and a proper explanation from the developer.
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Charged 40 never used app

Charge for app that I have never used 40. Didn’t want it or download. Took 40 out of my account, fraudulent

Scam

They offer 1 week trial so I sign up but got charged $6.93. I contacted Gio and William replied asking me to contact Apple for refund and I did contacted Apple. But apple said the charge from Gio and apple cannot refund. So I contacted William from Gio again but no response so far. I’d not recommended to everyone especially the quality is very bad also. My Picture looks odd.
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