Changes not appreciated!
I have loved using this app for a couple years and have sent it to many friends on many occasions. Now however , most of the cards I’ve loved have been graded “Premium”! I am a retired teacher and can’t afford over $100 dollars for the use of ANY app!
Years
I love this app easy and accurate and accessible. You offered me a free year and I was not able to get the offer. I tried but I thought let me address this and see if there is a solution.
Not trustworthy
I never received my gifts and tried to contact them and they never responded back. I feel like I got scammed.
SCAM
Don’t use this app. It’s a scam. I never even got my gift card 🙄 (yes, I inputted all the information) not sure what else to do. Tried calling customer service but got nobody on the phone and now any emails are being bounced back.
Scam
The person I sent the gift card to has had the worst time trying to redeem. It’s been weeks and she still has the gift card marked in a “pending” state. Customer support has been no help. I reached out to customer support and radio silence. Terrible experience for something that was supposed to be a nice gift.
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If I could give 0 stars, I would
This platform sounds great in theory but has been incredibly frustrating in practice. A friend gifted me $100 through Givingli to redeem for a gift card of my choice. To access the gift, I had to download the app, create an account, and provide my phone number. Annoying, but manageable.
The real issue started when I redeemed the gift for a Best Buy gift card. I was told it would be issued within 24 hours. It’s now been over a week, and the gift card is still stuck in “processing.” I contacted support after the first 24 hours. They were initially responsive but have since stopped replying despite multiple follow-up emails. I’ve received no explanation, no updates, and no estimated resolution date.
A simple gift card redemption should not take over a week with no communication or resolution. Based on my experience, I would not recommend this platform to anybody. Feels like a scam.
The real issue started when I redeemed the gift for a Best Buy gift card. I was told it would be issued within 24 hours. It’s now been over a week, and the gift card is still stuck in “processing.” I contacted support after the first 24 hours. They were initially responsive but have since stopped replying despite multiple follow-up emails. I’ve received no explanation, no updates, and no estimated resolution date.
A simple gift card redemption should not take over a week with no communication or resolution. Based on my experience, I would not recommend this platform to anybody. Feels like a scam.
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Scam - Stay Away!
My sister sent me and my girlfriend a gift card from home goods with $150, they advertise it will process within a 24/7 period and it’s been almost 5 days now. Honestly there are other ways to send digital gift cards and it takes literal minutes. 0/5 stars do not recommend to anyone!
- A.S
- A.S
Embarrassing
We received gift card back in May. A few weeks later while at the mall I claimed the gift card and guess what? I couldn’t use it, it said it’s processing and would take 24hrs. Here we are, over a week later and still processing, now contacted customer support they’re waiting for who knows what. Basically I’ll need to contact the person who gifted me this card to tell them to dispute the charges because this is a scam. I could never use this app to send someone a gift, might as well stop at the store and grab a gift card.
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Never received gift card
I used my Givingli cash to redeem for a giftcard that just continuously says processing. Support team does not answer or help and am out money. It seems from reading other reviews people have experienced the same things.
Exploitative Subscription Model and Failed Gift Experience
I purchased the membership and a gift card for a friend. The Givingli link failed to send the gift to my friend and I also cannot find the gift purchase at all in my account. It created an awkward moment when the sent link opened nothing for her and she had to explain it didn’t work. I see the purchase in my bank, money is gone, but the gift link is broken.
Additionally, in order to extract profits, Givingli does not offer any refunds for the subscription and any accidental purchases even if you don’t use it, requires the yearly membership even if you’d only need it for a few months, and furthermore immediately removes your subscription benefits once you cancel your one year membership in order to get you to forget when you need to cancel ( and auto-renew) if you don’t want to renew another year. Horrible business practices
Additionally, in order to extract profits, Givingli does not offer any refunds for the subscription and any accidental purchases even if you don’t use it, requires the yearly membership even if you’d only need it for a few months, and furthermore immediately removes your subscription benefits once you cancel your one year membership in order to get you to forget when you need to cancel ( and auto-renew) if you don’t want to renew another year. Horrible business practices
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Never use this app
I tried the 3-day free trial there, but I forgot to cancel it, and they ended up charging my card $119. I canceled my subscription because I felt it wasn't worth it, and they still wouldn't refund my money.
Love
I forgot I had this app on my phone I got it years before my 7 year old passed over 😞 I just pulled out my old phone and I’m back on it … I ABSOLUTELY LOVE THIS APP
Awesome!
I've been using Givingli for years and it always makes people feel so celebrated and seen! It really gives iou the credit of a store bought card but fits the busyness of life! Truly awesome app!!
Amazing!
Great for any occasion.
Years
I love this app easy and accurate and accessible.
super slow response from customer experience
there is almost no customer experience and no refund policy. I accidentally purchased a year’s service while i actually wanted just try out for a month. After a long wait someone got back to me and refunded me but it was not a great experience.
Horrible experience as customer
I only wanted a month subscription instead of a yearly one. Really hard to get even a customer experience to help
Doesn’t work with PR # number
The app doesn’t work with PR phone numbers and it won’t create an account another way. I was never able to use a gift that was sent to me or use the app to send gifts. It’s a great concept, too bad I can’t use it.
Misleading “Free Trial” Ended in a $119 Charge
I had a terrible experience with Givingli. I signed up thinking I was starting a free trial, only to be unexpectedly charged $119 for a yearly subscription without realizing it. The way the subscription is presented feels misleading and unclear.
For an app centered around gifting and convenience, the customer experience has been extremely frustrating. Trying to get support and resolve the issue has been stressful, especially after being charged such a large amount unexpectedly.
I would strongly recommend people read every single detail carefully before signing up for any trial or subscription through this app. Very disappointed.
For an app centered around gifting and convenience, the customer experience has been extremely frustrating. Trying to get support and resolve the issue has been stressful, especially after being charged such a large amount unexpectedly.
I would strongly recommend people read every single detail carefully before signing up for any trial or subscription through this app. Very disappointed.
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Paid, but not gift card was delivered
I bought 2 - $50 Starbucks gift cards for Mothers Day that were never received. The 2nd card I bought for my self just to make sure I did it right. I think this is a scam!
