Sneaky
Have to subscribe to try it. Wasn’t impressed with delivery. Charged me for a year. There’s no number or text support to cancel. Sneaky and hard to use. Do not recommend.
Cards never process on time
Update: I commented on their social media, and only then did someone respond on instagram and forward my information to support, and despite me already having 3 tickets open, instantly after that my card was issued and I got a template response and 1 of the 3 tickets was closed. So this had nothing to do with a merchant issue or what, I have no idea. I do not believe they actually have a support team checking their tickets or requests. Which is why i believe there have been so many users saying the same thing, we are getting no responses to our tickets. I have no clue what is going on with this company but something is deeply wrong with its operating model.
This is the 2nd time now that I received a card but it never processed on time. And it only ever processed when I reached out to support, now I have reached out to support and have gotten no response. It’s been multiple days. Terrible customer service. And basically useless since I can’t even use the card I was gifted.
This is the 2nd time now that I received a card but it never processed on time. And it only ever processed when I reached out to support, now I have reached out to support and have gotten no response. It’s been multiple days. Terrible customer service. And basically useless since I can’t even use the card I was gifted.
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Not what it used to be, don’t use this app!
I am so disappointed that this app feels like a scam now. I used to love using it to send cute birthday cards along with a gift card to friends and family and it used to be legit! Now I’m afraid it feels like they just take your money and run, leaving the recipient without their gift. I purchased a gift card for my nephew on the 21st and when I asked what he bought with it, he told me he was never able to use it because it just said “processing.” I checked on his phone, and yep, it’s been sitting as “processing” since last week. I’ve been trying to get a hold of customer service but of course, they only provide an email that they never responded to. I felt so sad for my nephew and also for myself because this whole time I’ve been giving out gift cards through this app and people were never able to use them. I disputed the charge with my bank and they refunded me so now I’ll go to the actual store to get my nephew his gift card and needless to say, I will never be using this app again.
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Not impressed
Got the app due to my sister wanting to send me a gift card for my birthday. It is still saying processing 4 days later and support is just giving me the run around. I’m beyond frustrated I couldn’t rate this app lower if I tried.
Do not waste your money
This is a complete and utter waste of money. I received two gift cards on my birthday in July and they are still “processing” and therefore unable to be redeemed. I have emailed customer support multiple times without response, yet this app is still up and running? Stealing peoples money? Ridiculous
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