Embarrassing
We received gift card back in May. A few weeks later while at the mall I claimed the gift card and guess what? I couldn’t use it, it said it’s processing and would take 24hrs. Here we are, over a week later and still processing, now contacted customer support they’re waiting for who knows what. Basically I’ll need to contact the person who gifted me this card to tell them to dispute the charges because this is a scam. I could never use this app to send someone a gift, might as well stop at the store and grab a gift card.
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Never received gift card
I used my Givingli cash to redeem for a giftcard that just continuously says processing. Support team does not answer or help and am out money. It seems from reading other reviews people have experienced the same things.
Exploitative Subscription Model and Failed Gift Experience
I purchased the membership and a gift card for a friend. The Givingli link failed to send the gift to my friend and I also cannot find the gift purchase at all in my account. It created an awkward moment when the sent link opened nothing for her and she had to explain it didn’t work. I see the purchase in my bank, money is gone, but the gift link is broken.
Additionally, in order to extract profits, Givingli does not offer any refunds for the subscription and any accidental purchases even if you don’t use it, requires the yearly membership even if you’d only need it for a few months, and furthermore immediately removes your subscription benefits once you cancel your one year membership in order to get you to forget when you need to cancel ( and auto-renew) if you don’t want to renew another year. Horrible business practices
Additionally, in order to extract profits, Givingli does not offer any refunds for the subscription and any accidental purchases even if you don’t use it, requires the yearly membership even if you’d only need it for a few months, and furthermore immediately removes your subscription benefits once you cancel your one year membership in order to get you to forget when you need to cancel ( and auto-renew) if you don’t want to renew another year. Horrible business practices
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Never use this app
I tried the 3-day free trial there, but I forgot to cancel it, and they ended up charging my card $119. I canceled my subscription because I felt it wasn't worth it, and they still wouldn't refund my money.
Love
I forgot I had this app on my phone I got it years before my 7 year old passed over 😞 I just pulled out my old phone and I’m back on it … I ABSOLUTELY LOVE THIS APP
