GHCU App Works Fine!
Just opened a checking and savings account at GHCU earlier today. I prefer everything electronic, so I went to download the app when I got home. I always check the ratings and reviews to see what I’m in for. I was surprised to see the number of 1 star reviews. Surely this was the worst banking app ever! Just finished customizing my user info, and even established external links to 2 other banks I use. Everything worked fine. Don’t let all the bad reviews fool you.
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Fix your d*mn App
Please fix your App so your customers don’t get the circle of death and can actually access their account…
Whoever sold you the upgrade from 2020, sold you swamp land. I have 2 other lenders I bank at and have NEVER had the issues this bank has.
Whoever sold you the upgrade from 2020, sold you swamp land. I have 2 other lenders I bank at and have NEVER had the issues this bank has.
By far the worst mobile app of any bank/credit union
If you want to check your balance great but that’s about all you can do besides applying for a loan. That is if the app is actually working and let’s you sign in… more times than not I’m fighting with errors while logging in and rarely does the facial recognition feature work. Usually say I need to login with username and password to reset facial recognition. Dissatisfied, if you want any kind of mobile features I would consider a completely different institution. Honestly there’s nothing about Glacier Hills that I would recommend them of anywhere else.
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Don’t Waste Your Time
Unfortunately I can’t give it a rating of zero.
Terrible
The app and online banking system is broken. All I want to do is check my balance every once in awhile and I can’t even do that without an error message. I’ve contacted the bank a couple times on this matter and each time they’ve had to reset a password or PIN number. I should be able to do that myself without having to contact the bank. The app is very vague and not set up very good at all. It’s a shame, glacier hills is a great bank but they need to get their online banking on track like the other bigger, and even smaller banks do.
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Zero stars should be an option
you.
Terrible and Frustrating
This app is terrible. Worse than the old one by far. I may open an account elsewhere
Review
This app is not user friendly at all
Annoyed by the display!
You can’t see the account name, just the account number (for checking,savings,etc.) and you can’t rename them to know what is what! There is so much less you can do. You can basically just make transfers and check your balances, not much else.
😒
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Worst app
The previous app allowed you to see what your balance is after each transaction and it showed what was pending and what your available balance was with those pending transactions already removed from the available funds. This app is so confusing. It doesn’t show a true amount that you have with pending.
The previous app was much more user friendly.
The previous app was much more user friendly.
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Face recognition
Always have to delete app and down load again to get the iPhone face recognition to work, after every time I shut phone off or after any updates from apple, don’t know what that’s all about but nothing but a pain, other wise fine but makes me want to rate it low.....
HATE this app!
This is the worst bank app! To Confusing and less features than the other one. Complete down grade of an app! Can’t even name your accounts (loans, savings, checking etc) Honestly makes me want to go else where.
horrible!
uhm, how do i even access mobile deposit. there are no options for anything. maybe my phone is glitching out? i just want to go back to the old app!!!!
New GHCU banking App
Terrible, the old one was much better. Have nothing but problems w the new app!!
Awful!!!!
This app is so awful. The first version was already very limited but now you can’t do anything!! Can’t transfer from one member to another in the app you have to go into the branch to do so. Sooooooo awful!!!!
Final straw that made us leave Glacier Hills
This new app is somehow even worse than the prior. It feels like somebody’s first project for high school web design class.
AWFUL AND COMPLETELY USELESS
This new app is a HUGE disappointment. I can’t transfer money to my daughter’s account anymore and she’s headed off to college. Can’t do mobile deposits so now I have to go to the drive thru, which is just lovely during the Covid 19 pandemic. I can’t see any older transactions... In fact, the only thing this app is good for is to see your balance. Also, the new cards aren’t accepted on Apple Pay anymore, so no touchless pay during Covid either. And twice now the card has not worked at Glacier’s own atm. Please get your act together and fix this. I have been so pleased with GHCU in all the years I’ve been a member, but I’m just about to take my business elsewhere.
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Glacier Hill App
The app is not as good as old one. Old one was way easier to navigate and you could name your accounts and managing credit cards was easier.
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If I could give it a zero I would. Hate it
Not surprised
Glacier hills can’t seem to figure anything out. If your a new customer, do yourself a favor and go somewhere else. There was nothing wrong with he old app yet they decided to mess with it for no apparent reason. This app is terrible compared to the old one. Not sure why I can’t go below a 1 star because it doesn’t even deserve that
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