Useless
The app will not recognize the login info that works on the website. Pointless. Should have an option for no stars.
Don’t use unless you have to like me
To participate in a fitness challenge at work I down loaded this app but it’s been NOTHING but a pain! It gets hung up all the time and I end up having to delete and reinstall. 1/10 don’t recommend.
Face ID does not work
I have tried multiple times to get Face ID to work. I can set it up, but then when I go to log back in to the app using Face ID, I get an error message saying “Sorry, your email address or password are incorrect.”
Stopped working
The app just stopped working since I upgraded to iOS 16.3.1 looks like they never update bugs so not surprising
Not user friendly
The app supposedly logs activity time by syncing with my Garmin Connect account but it was never able to sync, despite repeated attempts. It just kept saying “info will update in the background of the app” but that never happened.
Also, you get points awarded for meeting pre-assigned goals, but you can’t see what the goals are without clicking into and out of every one. On the main summary page they just appear grayed out. It doesn’t make sense- how am I supposed to keep track of the goals I am working towards?
Not worth the hassle.
Also, you get points awarded for meeting pre-assigned goals, but you can’t see what the goals are without clicking into and out of every one. On the main summary page they just appear grayed out. It doesn’t make sense- how am I supposed to keep track of the goals I am working towards?
Not worth the hassle.
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Syc is not working
I have Garmin Forerunner watch and I syc my Garmin account but it’s not syc my data. When ever I try refresh it’s shows message and says it will took some time to fetch data .
Accuracy is lacking
This app links to Apple Watch but ignores the calorie counts, making up its own. I work out super hard, but that effort is ignored as standard calorie counts are given despite effort. Since it is a competition, this really is unacceptable.
Help
I’ve used this in the past and now can’t seem to make it open.
The worst
This app is so slow to load, constantly when loading points from Apple Watch you have to close the app and reload to see everything reflected. Lastly the mapping Cigna has done from the Apple Watch to the challenge doesn’t make sense for some and the mapping that Cigna help has is clearly out of date. Improve this app…
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Terrible App
You get points for logging activity on the app but the app refuses to let me sign in. Keeps saying my email or password is wrong, in spite of the fact that I can log in perfectly fine using the same login credentials on my laptop. No support option to contact for help within the site. I am just going to delete it and sacrifice the points available.
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Buggy logs you out
Buggy app that logs you out after an workout
Garmin connect sync doesn’t work
Was excited to see they support garmin connect and then none of my activities even show up
Huh?
There are a few things about the app that you need to know- the exercise only counts when you log in the exercise. So if you are in a fitness challenge, if you forget to start your watch, you’re out of luck and you have to manually enter the info. Also, it doesn’t take into consideration heart rate for exercise counting. My elliptical workout, where my heart rate is almost twice as high as when I’m using my underdesk cycle, is counted similarly. That is silly. And to that point, the calories count is silly. It doesn’t look to see what my watch is using for potential calories. My calories for (underdesk) cycling is being recorded as at least 3 times more than I’m actually burning. That is really annoying but I guess it doesn’t matter since it doesn’t really count for the fitness challenge.
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Apple Watch Disappeared
The app is a bit clunky but does the job it needed to. However, in the middle of a challenge, the SYNC for the Apple Watch disappeared. It was working and now only Apple Health works. Now I’m order to get credit without manual input of info I have to start the exercise on the phone. The doesn’t makes sense.
Apple Watch as a SYNC choice needs to return. Otherwise the challenge isn’t worth doing.
Apple Watch as a SYNC choice needs to return. Otherwise the challenge isn’t worth doing.
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This app is horrible
It doesnt sync anything at least from my iphone or apple watch.
It doesnt allow face recognition login even after submitting/enrolling and allowing all settings
It constantly lags and crashes
The list goes in and on. I will just be using the website.
It doesnt allow face recognition login even after submitting/enrolling and allowing all settings
It constantly lags and crashes
The list goes in and on. I will just be using the website.
Could be great…but it isn’t
Not updated well, doesn’t actually sync with other devices or applications like Apple health, apparently has Face ID capability but it rarely works, just glitchy and disappointing. It is a nice UI once you are in, but the glitches and nonfunctional but apparently available features make this app close to useless. If the developers were to maybe do a bit more updating to the Face ID and sync features, this could be a great little app.
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Seriously fix this thing
Ok, this thing has synced to my Fitbit and has only brought over 1 day of data and is missing out on A LOT! Y’all really need to get this app fixed if you’re going to try and have employees take part in it. Major fail y’all, major fail.
Have to login every time
I thought this app was newer so was expecting the login issue to be temporary. But now I see in the reviews, it’s been happening for over a year. I cannot believe I have to login every single time. In a world where we need complex passwords and the app doesn’t call up the iCloud Keychain, this is extremely cumbersome.
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Does not sync data from Apple Watch
This app says it works with apple health but it never syncs. I’ve tried to direct sync but it won’t. It is so hard to manage a challenge when you have to manually enter everything.
Doesn’t work as claimed
I installed this app for a fitness challenge associated with my employer and I only joined the challenge because i was supposed to be able to easily sync my Apple Watch.
It synced one time. I have had to manually enter my information since. I work out multiple times a day so it makes participating in the challenge inconvenient.
I won’t be competing in these challenges again due to this failure. I would suggesting to anyone downloading this app with an expectation that it will sync, to pass on this app. It seems to be the biggest complaint from users.
It synced one time. I have had to manually enter my information since. I work out multiple times a day so it makes participating in the challenge inconvenient.
I won’t be competing in these challenges again due to this failure. I would suggesting to anyone downloading this app with an expectation that it will sync, to pass on this app. It seems to be the biggest complaint from users.
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