Verify
Every time I send the one time code to my email once signing up, it keeps saying invalid code
Complete corporate greed.
Gloo has officially abandoned any pretense of serving ministries. What started as a free resource has been changed repeatedly, and this latest update is the final straw. Not only did they gut the free tier, but now they are coming after their paying Gloo+ members.Slashing the Gloo+ credit limit from 15,000 down to a measly 5,000 credits per month—while keeping the price exactly the same—is a massive 66% reduction in value. To make matters worse, they have the nerve to charge an extra $75/month for "Powerpacks" just to get back a fraction of what we were already paying for. They claim this is to "sustain their commitment," but it is painfully obvious they care more about filling their pockets than supporting their customers. It is a classic bait-and-switch. Do not trust this company with your ministry's communication.
Show more
Hate update
Slashed 10,000 into 500, but claimed it was free.
New app is terrible, bait and switch on pricing
The new app is terrible, you have to log in, every time. Can’t stay logged in, and has to have a code from email.
Once you wait for the code and get logged in, you are very limited in what you can do, can’t even work on groups.
Plus the messaging is now useless. The ‘free for churches’ model has apparently been abandoned and now they want $50 a month just to send messages.
Shame on you for misleading and ripping off all of us churches who use (used) your service.
Once you wait for the code and get logged in, you are very limited in what you can do, can’t even work on groups.
Plus the messaging is now useless. The ‘free for churches’ model has apparently been abandoned and now they want $50 a month just to send messages.
Shame on you for misleading and ripping off all of us churches who use (used) your service.
Show more
Texting is okay
3 stars because we schedule a broadcast/text and it doesn’t send. You open the app again later after the scheduled send time and it finally sends. Glitchy. Works if you want to babysit it.
LOGIN EVERY TIME, HUH?
I have to login every single time to use the app. And not with name and password, but with an email and an email code. Every time I use it, it takes minutes to get going. This seems easily fixable, please do.
Gloo+ forced upgrade
We feel completely deceived by Gloo. We joined their platform to participate in their evangelism campaigns under the explicit promise that the tools were free for churches (supposedly covered by donors). We invested time onboarding our congregation and setting up workflows, only for them to pull the rug out from under us.
Out of nowhere, they slashed the free monthly credits from 10,000 down to just 500. This renders the "free" tier useless for any church actually trying to communicate with their people. We are now being forced to upgrade to the paid "Gloo+" tier just to maintain the service we were promised was free. If we had known this would happen, we never would have migrated our data here. It feels like they used the "free" model just to trap churches into their ecosystem before monetization. Proceed with caution.
Out of nowhere, they slashed the free monthly credits from 10,000 down to just 500. This renders the "free" tier useless for any church actually trying to communicate with their people. We are now being forced to upgrade to the paid "Gloo+" tier just to maintain the service we were promised was free. If we had known this would happen, we never would have migrated our data here. It feels like they used the "free" model just to trap churches into their ecosystem before monetization. Proceed with caution.
Show more
Fix please
Gloo, you are a messaging app. Please fix yourself. So many bugs and I keep getting signed out. Not ok.
Codes
How can I use the app if every code that is sent to me is invalid , I mean my phone automatically inputs it I manually input it doesn’t matter app still says every code is invalid
Another syncing issue
The web interface is so good. Why does the app have to be so frustrating. Spotty and buggy.
Great service. Terrible app.
I love Gloo. Their app is terrible though. It crashes and freezes nonstop and is basically unusable. Use the web version for now.
Can’t figure out the app
I downloaded the app with high hopes. I cannot even figure it out. No success after reading some of the instructions I found in the help section of the app store. It seems that you have to be on the computer to do some of the things. Disappointed! The plan was to use for our new youth group. To complicated.
Show more
It doesn’t really work on PC
This app is fantastic, and I really enjoyed the previous version! It’s still a great app, but I was hoping you could all try sending texts from your PCs. It seems like it’s not working for me.
Good start, but then…
I was kicked out for no apparent reason. I could still access the website but the app blocked me without explanation. Gloo’s customer support was no help either.
Good System. Bad App.
Gloo is the best mass texting system thay I’ve used. I send 3 or 4 broadcasts per week, which I can do on the app. However, the app is super limited compared to what Gloo can do on my computer. It is actually super cool on a desktop, but all I can do on the app is send broadcasts (mass texts) and respond to messages. I can’t manage workflows (keywords). I can’t add contacts. Also, the notifications are a bit weird. Like, why can’t it just notify me of a message like a regular messaging app? And at the present moment I can’t even log into the app on my phone. I have to use it on the computer. Hence the title: Good system. Bad app.
Show more
Lost Contacts
After the major update I no longer have any contacts, so I cannot use the app. I’ve tried syncing my account and deleting/ reinstalling the app to no avail. Everything works on my PC but the app is now completely useless to me.
Failed to send OTP - fixed
Update: Thank you for the fix, it’s working great!!
Can only log in the first time after being sent a confirmation code. After I leave and come back, it requires me to log in again but gives me an OTP error and will not let me in.
If I remove the app and reinstall it, it will let me log in after I get the confirmation code email, but then will give me the OTP error again every time.
Can only log in the first time after being sent a confirmation code. After I leave and come back, it requires me to log in again but gives me an OTP error and will not let me in.
If I remove the app and reinstall it, it will let me log in after I get the confirmation code email, but then will give me the OTP error again every time.
Show more
Bad update…
Since the new branding and changes, functions are much worse. It’s definitely a downgrade rather than an upgrade to the system. I see empty messages threads, reduced functionality, can’t even copy and paste into messages.
Not functional
The old app was working fine. Since it updated to this new logo it has progressively gotten worse. It is not sending out broadcasts, I have to use the web. Plus when I open the app for too long it opens the same add repeatedly that cannot be closed and I have to restart to make it go away. Old app was great, this makes your service browser based only. Hope to have a functional app again soon.
Show more
Update won’t load messages
I can’t use the new app. All I get is this message: Error loading conversations. Failed to prepare query statement - sqlite error 1 (no such column: users.last_message_at)
