GMX Reviews: Is It Legit?

Customer Experience

Positive experience31.6% of reviews
Neutral10.5% of reviews
Negative experience57.9% of reviews

~ Based on 19 written reviews from the US App Store.

What users say about GMX

Is GMX Safe?

Not enough ratings yet to assess GMX.

Is GMX Legit?

GMX appears to be a legitimate app. AppsHunter Legitimacy Score for GMX is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sign up issue

This is slow when signing up for the app. Any details I put errors, including my name, email

Response from developer

Thank you for the feedback. We have simplified the use experience and have added more options for signing up, which include signing in with Google and Apple.

Don’t waste your time

The app does not work. Tried signing up with the OTP and nothing showed up. This is trash

Response from developer

Sorry to hear this, the sign up process has been optimized and simplified, so the OTP issue you faced will not reoccur.

App crashes

This music app after downloading and experiencing great tracks has suddenly started crashing for the past few weeks now.
Also can’t be accessed simultaneously on different devices. One device has to be logged out before it can be accessed yet still freezing and crashing.
Hope developers will take a cue and resolve this amicably.
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Not up to standard

Very difficult to sign up with your own email. How can this App tells me my own email has already been taken by someone when trying to sign up? SMH

Signing up problem

I’ve downloaded the app to try. After signing up with my phone number, I waited for the OTP number but to no avail. Again, I tried using my email but with that, I had an unsuccessful error message. Or, can’t the app be used by people is the diaspora…?

Response from developer

Thanks for letting us know. The OTP related issues have been resolved. Please try it out again and give us your feedback.

Update

No update as the app suggest you should update it before using

Not working

I couldn’t even sign up….can this be resolved ASAP?

Great App to Promote Ghana Music

This is a great initiative from the Government of Ghana and the private sector. However, more needs to be done to improve the user experience and incorporate other African artists on the platform.

slow

The app is running slow

App crashes

This music app after downloading and experiencing great tracks has suddenly started crashing for the past few weeks now.
Also can’t be accessed simultaneously on different devices. One device has to be logged out before it can be accessed yet still freezing and crashing.
Hope developers will take a cue and resolve this amicably.
Show more

Sign up

I was very happy when this app was launched. I just downloaded the app unfortunately I can signup because it’s limited to only Ghana. The app shouldn’t be limited to only people living in ghana kindly do something about that, some of us live in the diaspora and want to support the local artist by signing up to the app
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Response from developer

Feedback well received. The are more options for signing up, and has not been limited for just those in Ghana.

10/10

Great initiative
Kudos to the brains behind this

Diaspora Inclusivity

It would be great to open this app to the diaspora who do not have GH numbers to register. The majority of them would be open to paying for a subscription option.

Too many user info requirements

It’s a really cool App. However the user info requirements will probably prevent others from signing up or using the app since contents can only be accessed after signing up. As a developer I suggest you prioritize great user experience. Perhaps you could add Google oAuth to simplify the sign up process for the users. As a Ghanaian I’m really impressed with your work. Good job.
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Response from developer

Thank you for the feedback. We have simplified the use experience and have added more options for signing up, which include signing in with Google and Apple.

Gh Music to the World

This is a good initiative 👍

Signing up is ……. Smh

Why can’t I sign up if I am outside ghana and I don’t have a Ghanaian phone number. I should be able to sign up from anywhere and stream my favorite Ghanaian music.

Response from developer

Thank you for the feedback. The sign up process has been optimzed to allow listeners from outside Ghana to register on the app. There are also more options to choose from regarding signing up.

Account registration

I live in the US, wanted to experience the GMX platform but could not create an account because the form requires a phone number which is restricted to only Ghana phone numbers. And the app also needs to be optimised in such a way that app loading and streaming doesn’t take forever.

Response from developer

Thank you for your review. The issues you faced with signing up has been addressed and the limitations have been removed. There are also more option so signing up, i.e. Google and Apple ID. The app is constantly being optimized and the UX improved. I am sure the latest version of the app will perform as expected.

Nice

I’m for anything that supports patriotism. Sound is good and plays well

Response from developer

Thank you for the review

Nice

It amazing using the app to listen authentic Ghanaian music. I thought one had to subscribe but it free, with your details to sign up