Scam
Taxed after you buy inside the app and eating my 5 euro top ups mysteriously and I’ve never used it and completely disappeared go use a different telecom company such a scam and do not ever link your card debit or credit you’ll be reporting unauthorized transactions what a headache and hassle
Good
Very goo
Gooooo
Ottima app
A very confusing app
The online app is very confusing not intuitive and no explanations available
Password
Very difficult to change password. Followed the instructions to the letter but still no good. Clunky
It’s a SCAM
This app pretended to sell an eSIM for my phone, which did not work. They charge my card and refused to refund it after it would not work. Then, they automatically build me for the next month, even though I did not authorize it.
Response from developer
Hi Jorge, we're sorry to hear you're experiencing this issue. Please message us on WhatsApp (+356 7970 7970) so we can help you out.
Canadian Experience with Go Malta
I have to say that the service, quality and ease is sensational.
Writing reviews is not my thing, nevertheless after two years of great service this has made the move to Europe much better.
Thank you
JK Grima
Writing reviews is not my thing, nevertheless after two years of great service this has made the move to Europe much better.
Thank you
JK Grima
Response from developer
Hi, thank you for your positive review! We're glad you're enjoying our service.
Useful
Useful app for keeping on top of your accounts, paying bills, etc.
Response from developer
Hi, thank you for your 5-star review!
Not sure why my previous direct debit is gone
I cannot understand why I am billed for my phone when usually it is direct debit
Crap App
Phone app crashes all the time, you have to login every time as will not remember settings. Payments don’t show for ages. And when you buy bundles they don’t register ask to buy again, then you end up with 2 bundles hours later.
Disgusting service
Can't see status of my bundle! Customer care disgrace!!
Bad service
Every month I’ m losing money, you always put me in the base plan even if I chose the Smart Two, now I chose another plan.
If the next month it happens again, I will cancel the contract and I will go to another company.
Regards
If the next month it happens again, I will cancel the contract and I will go to another company.
Regards
Finally it’s working !
I don’t know who has fixed it but my App is suddenly up and running , there had been a problem that it wouldn’t link my accounts ?🤞cos it does seem to be prone to glitches. Well as everything is working 5 stars . Mind you it’s still a mystery why I had to switch to my wife’s email address to even log on , the app and the website for some reason just refused to recognise my email address which I had used without difficulty for years ?
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FIX YOUR BLOODY LOGIN PROBLEM
Big headache
Password Problems
I attempted to log in but my password was rejected. When I sent a p/w forgotten message you sent an e-mail to enable me to re-set the p/w but NOWHERE on this was there a place to reset my p/w or instructions on how to reset it. Instead there was a page concerning the GO App. Help! I’m confused.
Little Al
Little Al
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Can’t login since update!!
Sine the update 2 days ago I can’t login to my go account it says password incorrect and when I try to change password it won’t let me!! Very disappointing saying I’ve never had problems till 2 days ago
Go App
Crap...quarter of a screen on an iPad if lucky - can’t even read the whole menu or scroll across to the part you cant, see poor development and approval for customer use - get a grip.
Paying bill
Every time I go to pay my bill it has logged me out even though I click to stay logged in.
It then tells me my log in details are wrong !! When I try to log back in.
Trying to reset my details is a complete nightmare, haven’t managed it yet. I have the number sent to me but the screen that comes up has nowhere to enter it ??!!!!
It then tells me my log in details are wrong !! When I try to log back in.
Trying to reset my details is a complete nightmare, haven’t managed it yet. I have the number sent to me but the screen that comes up has nowhere to enter it ??!!!!
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User friendly NOT
Registration is a nightmare, I have up, so much verification that never works and sends you to the App Store every time even though the app is already installed. I'm on holiday and only want to add credit. Best to buy a topup card from the news agent!
Did they even test this?
This app is impossible to use on an iPad Pro as it only shows around a quarter of the display and doesn’t have any scrollbars to read the rest.
Did the developers even test this app??
Absolute rubbish! Wish i could have given it 0 stars!
Did the developers even test this app??
Absolute rubbish! Wish i could have given it 0 stars!
