Go HWS Mobile User Reviews

Name: Go HWS Mobile
Rating: 4.8 (3837 reviews)

Go HWS Mobile

HealthTrust Workforce Solutions

📊 Productivity

Customer Experience

Positive experience32.4% of reviews

Neutral21.6% of reviews

Negative experience45.9% of reviews

~ Based on 37 written reviews from the US App Store.

What users say

Summarized from real user reviews of Go HWS Mobile. Based on 3.8K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Productivity app.

Positive things

👍User-friendly app
🚀Easy to schedule shifts
🚀Allows picking up many shifts

Negative things

🐛App not working/glitchy
🐛Login issues
🐛Shifts not visible/available
🐛Inconsistent performance
🐛Requires constant reinstallation

Is Go HWS Mobile Safe?

Go HWS Mobile appears safe based on user ratings. AppsHunter Safety Score for Go HWS Mobile is 96/100.

This assessment is based on 3,837 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience

1.8% of ratings suggest some concerns

2.4% of ratings point to a risky experience

~ Based on 3,837 App Store ratings for Go HWS Mobile.

Is Go HWS Mobile Legit?

Go HWS Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Go HWS Mobile is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not great

Slow processing

Fantabulousbritt

3 months ago

Schedule shifts

Don’t like the fact you can only schedule 4 days in a row

What? Never?

4 months ago

THE BEST APP EVER!

This is the most friendly and easy understanding app ever, everything is straight on point.

Abraham U. Jimmy

5 months ago

Convenient but needs work

This is a very convenient app. It works good. Usually the biggest problem I found was that when I do a search for job, I have to open EVERY job in order to see what department since even though I qualify for one I may not like it. The dept should be on the front first offer you see. Also when I need an update it tells me to update. I select it and it goes to the App Store but only choice is open. No update like other apps.

Jtresor

7 months ago

Response from developer

Hi, thanks for the feedback regarding the display of the department! I’ll be sure to pass your request along to our design team. Please contact us at HWSMobileFeedback@healthtrustws.com regarding the update issue.

Bring back weekly calendar to book!

Why did the app just get rid of the calendar for the week when scheduling. Now I have to scroll through all of the shifts for the week and hope I don’t click on the wrong date to pick up. It was clear before when I had to select the date to see if a shift was open and then it would have only those date and shifts to be able to scroll through for that date. Now it shows everything from today and however long you want it to load. And then it can get confusing if you want to see shifts for the week after too! Please bring back the calendar when looking to book! This version is giving me stress!

PRN staff

8 months ago

Response from developer

Hi, there was an issue with an update to the app where Bulk Booking wasn't enabled. This should be resolved. Please reach out to us at HWSMobileFeedback@healthtrustws.com if you're still experiencing this shift search issue.

1 star

The App stopped working and will not proceed past the screen requesting my location!!!

Lrmasj

a year ago

RN

Not an easy app to navigate and does not
Offer many options to do
Same day shifts

lovelydebbie deb

a year ago

Can’t get past the zip code screen

App doesn’t let me past the state/zip code screen. This is the only way to book per diem jobs and I can’t do so even though I’m a HealthTrust employee.

AndieTallie

a year ago

Freezes

App freezes constantly, worthless in current state

BrianChill

a year ago

Freeze/glitch

The app has improved but it constantly freezes. Then you have to exit the app and open it again to get it going. You have to do this endlessly!

It would also be nice to have a cart where you can put in your potential shifts and then decide which ones you want and then check out. Or at least something to that effect.

jenjazu

a year ago

Response from developer

Thank you for your feedback, we are actively working on this freezing issue. It seems to be isolating to newer model iPhones. Please update to version 2025.5 and see if you have a better experience. You can provide feedback to hwsMobileFeedback@healthtrustws.com

Freezes

It freezes and crashes almost every time I use it. Terrible. Big company, lots of money, you should be able to run a simple app. Lots of room for improvement

Danieljkraft

a year ago

Response from developer

RN

It would be nice to make this App Nurse use friendly.
The App has a silent and brief( if you happen to see it ) new shifts notification system .
Somehow improved from NO notification system but still pretty ineficient and frustrating due to the lack of auditory or visual ques.
I had a Zoom with your team way over 6 months ago addressing this issue.
I really appreciate any updates on it .
Thank you

Romi146

a year ago

Response from developer

Go HWS Mobile has recently added a new feature that allows you to set a Job Alert Notification for your desired area/facility/location you would like to work. The Alert will stay on and continue to Notify you until you delete it or date in the Alert has past if you set that as a criteria. You can book a shift straight from the notification. Feel free to reach out to me directly at HWSMobilefeedback@healthtrustws.com if you would like assistance in setting up an Alert for your desired job.

PCT

I just love my HEALTHTRUST FAMILY. I’ve been rocking with this agency going on 5 years and they are the best. My recruiter he’s AMAZING 😘❤️

Beamon girl

2 years ago

Love it

Love this app. Allows me to pick up as many shifts as I want

nazaret 60

2 years ago

Response from developer

So happy to hear, you are enjoying the app. Watch for the next update coming soon, you will be able to send jobs to your friends that they might like AND they will be able to sign up with HealthTrust directly in the app by Self-Registering if they are not already working with us.

Nothing but issues

The app doesn’t work more often than it does. You would think they would have a quality app for such a big company.

Saltymurse

2 years ago

App is suddenly stopped working

App is suddenly stopped working , log in button not clicking. Already tried several times to delete and download again, no result.
There is my schedule for pick up shifts, I need this app working.

Polina radchenko

2 years ago

Response from developer

We recently pushed a new code branch, you may have caught us in the code push period. Go to your App store and make sure you are up to date with the latest version. Please feel free to reach out to me directly at hwsmobilefeedback@healthtrustws.com and I can check your log in credentials.

App glitch

All of a sudden my app isn’t working properly. I’ve put in find jobs near me in San Antonio within 40 miles, I keep getting jobs in Florida Houston El Paso. Only job in San Antonio is in June, also night shift shows hours of 5pm- 3am. I’m having to set up shifts through staffing. Before this happened there’s shifts posted everyday.

Nurse Blake

2 years ago

Response from developer

Please double check your location filter and unselect any specific Facilities you may have previously selected. If this does not help reach out to me directly at hwsmobilefeedback@healthtrustws.com, I am happy to help resolve this issue.

RN

The app is not working. This app is not good for business.

Bethie Marc

2 years ago

Needs Improvement

Just 3 minutes ago I got an alert of per diem shift and when I logged in there was nothing. This new job alert notification is not helpful at all. I prefer the old version where you are able to see all shifts available. Now since this new job alert option I have not seen any shifts for months. This is useless. It makes it seem like there are no jobs.

Upgrade2Gold

2 years ago

Response from developer

The Job Alerts does not replace the 'old' way of filtering and finding jobs, it is designed to enhance. Please send screen shots of the jobs you are filtered for to: HWSMobileFeedback@healthtrustws.com and I will be happy to help you.