GoCatch User Reviews

Top reviews

Good ride share

I prefer Go Catch to some of the other ride shares. It gives me the choice of using taxis if I want and I can use ApplePay.

Facebook login problem

There’s is a problem with Facebook login implementation!! It won’t open Facebook login!!! Please fix it

Major quality control issues

Quality of drivers are terrible. I’ve used 4 times and had 2 bad experiences. One driver was so bad I felt I was seriously in danger (speeding, slamming on breaks, etc.). Customer service was also very very poor when I tried to get my money back for this scary ride.

Thank you!

The best! And so attentive. Thank you!

Expensive and unreliable

I downloaded it only to use the $20 voucher. My trip was $17, but they charged my cc $26 4 days ago and it is still pending. I assume they will release my money soon, but that’s not cool. Once I get my money back, I’m deleting it. Also, when you compare with other apps, the rates of gocatch are approx 30% higher. Stay away.
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Terrible service

Quick to take your credit card (2 min email response) don’t respond from same email account to charge query (24 hours & waiting). Save time, go straight to Uber.

Terrible

Driver never turned up and customer support was pathetic. I missed my flight thanks to this app.

Garbage. Left us stranded

Didn't apply the First time user credit to our first ride. Then left us in a cab unable to complete payment. The driver forced us to stay in he car until we had to have a friend come bring us money. This app not only mislead us with a fake user credit but glitches in it caused a confrontation between us and a driver who was trying to collect.
Don't waste your time or money. Uber or lyft if you can.
(And the fare wasn't even cheaper at all)
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Very Effective - Needs more cabs

This used to be a good app. Unfortunately GoCatch have got greedy and the launch of GoCar in Sydney has driven Melbourne taxi drivers off the app so there are now no longer any cabs. Quite rightly as taxi drivers fear for their livelihoods. Why should they support a company trying to destroy their businesses.

It used to take 2-3 minutes tops to get a cab to the airport in the morning now it takes over 10. GoCatch need to refocus on Ta I booking if they want to stay in business.
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Try Harder, not even close to Uber

Try Harder, not even close to Uber.
Please provide a fare estimate before the booking is confirmed.

It works but.....

Simple enough, but does not allow you to order taxi in advance. This feature would be a must. However it does allow you to call the driver which is a good feature.

Missing booking feature

What happened to being able to book a cab the night before

Good one

Good app. Good Taxi. Good roads. Good life

Worked perfectly

It was effortless to use the app and great to track the taxi's approach.

Fantastic

Excellent app for reliability. Offer a tip during peak times to get a cab when you need one!

Totally Useless

Downloaded the app in Las Vegas. Requested a taxi with it. Took 30 minutes to tell me no taxi was available. Then it sends me an email that a code was sent to my cell phone. It wasn't sent.

Best way to pay for a taxi in Sydney

Great app

Brilliant !!

I'm never booking a taxi the old fashioned way again !

Awesome.

I've used the app 2-3 times in the last few days and its really awesome. Drivers have been very responsive. Makes it so easy!

Superb app, total game changer

Love this app. How hailing cabs should work in the smart phone era