GoDaddy User Reviews

Customer Experience

Positive experience50.5% of reviews
Neutral10.6% of reviews
Negative experience38.9% of reviews

~ Based on 728 written reviews from the US App Store.

What users say

Is GoDaddy Safe?

GoDaddy: Websites & Marketing appears safe based on user ratings. AppsHunter Safety Score for GoDaddy is 96/100.

This assessment is based on 106,680 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 106,680 App Store ratings for GoDaddy.

Is GoDaddy Legit?

GoDaddy: Websites & Marketing appears to be a legitimate app. AppsHunter Legitimacy Score for GoDaddy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

Good for marketing

Helpful app to stay in contact

We use the GoDaddy app to stay in contact with our website inquiries. Very helpful.

Bugs

The app has way too many bugs. It crashes constantly and every time I get a notification, even after I clear it, the app stays stuck with 2 notification bubbles. The only way to clear it is to delete and reinstall the app. I’m super frustrated with this app. It makes communicating for my business extremely difficult.
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Worst update

The app is not working same as before every update is letting it be worse

Awesome app

Very helpful way to keep up with my business on the go!

TERRIBLE GRAPHICS AND MORE

I had this app when it was called “Over” and it was fantastic!! I used this app to create graphics and flyers, not to buy a domain, accept payments, and contact customers like it does now. Since the app was sold to GoDaddy and renamed “Studio,” they have completely changed the original apps purpose and it has gotten progressively worse. To name a few flaws: It’s glitchy, attempts to ‘sync’ your work to some cloud, has many fonts that aren’t even legible, a ‘Graphics’ selection that is mostly business oriented, incorrect English, and b&w/monochrome. It is no longer geared toward marketing normal US holidays or events, and some of the basic editing features simply don’t work correctly. GoDaddy doesn’t know that a real life photo of something is not a graphic, it’s a photo and they also do not understand the concept of an overlay. For reference, I AM a Pro subscriber but not sure how much longer I will be.

Before you subscribe, let me say this one more time: THE GRAPHICS SELECTION IS TERRIBLE and mostly USELESS!! GoDaddy claims “Retro Psychedelia” to be a “Trends” graphic selection.

*Be sure you sort reviews by most recent or you’ll be deceived by the previous owner’s 5-Star reviews. I am assuming GoDaddy only purchased a successful graphic design app so they could completely change it and still have the previous company’s great reviews.
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Love it

This new app is amazing. I love the fact that I can conduct my business so quick and easy using the app and not having to seat a computer to do so any more:

Shows messages but none there

It shows I have unread messages as an icon red number but they are all resolved. I have to delete the app just to clear it and reinstall.

Easy

Easy to use

Great app

Would love to be able to post blogs via the app, but other than that I really enjoy using it!

Easy to use

Good for marketing

JF windows

Great

Great way to start a new company

Thanks GoDaddy for your help!

Stay clear of GoDaddy

This company and its services are the worst Domain, website and marketing outfit I’ve ever experienced. Their customer service in particular is extremely poor.

Quotes for jobs

Really nice and quick

App crashes whenever I logged in

I tried logging in maybe a dozen times via the app, but every time the app crashes.

Great updates

Great changes provides a wealth of info to keeping up with your website and inquiries.

Crashes

I have had this app for years and loved it, but even after three updates, it still crashes every single time I attempt to sign in. Before I struggled with having to sign in every time I used it. Now I can’t even use it.

Poor execution

You cannot do anything with this app. It’s not intuitive, it’s not useful, and for a tech company, it’s incredibly disappointing. You cannot access email appropriately, you cannot edit your website, and seeing how everything lacks, I would never use their sales and marketing. This app is a waste of time. Downloaded and deleted within ten minutes.
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Latest update

The latest GoDaddy app update has seriously affected the way I use the app. The background removal tool is the main feature I rely on, and unfortunately, it is no longer as efficient or accurate as it was before.

Please consider bringing the background removal feature back to how it worked previously. I use it constantly for my designs, and the current version makes my work much more difficult and time-consuming.
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