GoDaddy User Reviews

Customer Experience

Positive experience50.5% of reviews
Neutral10.8% of reviews
Negative experience38.7% of reviews

~ Based on 749 written reviews from the US App Store.

What users say

Is GoDaddy Safe?

GoDaddy: Websites & Marketing appears safe based on user ratings. AppsHunter Safety Score for GoDaddy is 96/100.

This assessment is based on 106,880 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 106,880 App Store ratings for GoDaddy.

Is GoDaddy Legit?

GoDaddy: Websites & Marketing appears to be a legitimate app. AppsHunter Legitimacy Score for GoDaddy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs work

With my font size, so much runs off the page that its useless. Screen width can’t ne changed, so not possible to scroll over to read hidden text. Rotation doesn’t help. The website is a better choice.

Excelente

I’ve been using GoDaddy for the last 14 years. Never had one complete. Awesome company to deal with customer. Service is excellent

Works well

Options and methods of the website with multiple methods of authorizations and for authentication.

Clunky and could be better!

This app has mostly been reliable for getting calls and messages through but could be a way better and more consistent user experience. I like the option to email notify with a voicemail transcript.

They just switched to a new app and it does the same stuff as the old one.

The main issues that irritate me are:

It does not remove items from notifications once viewed so it always looks like you have tons of undead messages when you don’t and can be hard to keep track of.

It will send you like 3 push notifications for the same item so it clogs up your screen.

It will log you out randomly.

It won’t load voicemails consistently so you have to exit that screen and go back to see if it will load the voicemail so you can see/hear it.
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Cleaning service

Nice

Good - but…

This is wonderful addition to our website, but some glitches exist. Conversations that have been addressed still keep a “need to resolve” marker. Too many options exist on landing page, and for those of us who are not “tech-savvy” it is confusing.

Spam

Just spamming with useless notifications to increase your retention won’t make you a great product

So confusing with one company email one for website

This is far too complicated—can’t easily access email. Hard to connect Facebook pages.

Excellent business applications

Very pleased with the services proved.

Go elsewhere

I have 3 domains, paid for 2 websites for 3 years and still not up, every time I call for help they try to upsell. Spent thousands got nothing

Wonderful app for creating

User friendly

Excellent

Very good

Excelente

Mágico

Not enjoy

This app is all over the place and I don’t like it as much as before.

No delegate access

Their system is horrible it keeps blocking my IP when I publish and the mobile app doesn’t even have delegate access. Their programmers suck!

Not the easiest

Some of the GoDaddy agents I’ve dealt with have been very helpful, and I appreciate those individuals. Unfortunately, many others seem unfamiliar with how the GoDaddy mobile app actually works.

The app itself is not very user-friendly, especially for customers who primarily use a phone or tablet. What makes it even more frustrating is calling for help and being told repeatedly that the agent can only explain how to do something from a PC or desktop computer.

If GoDaddy is going to provide a mobile app to the public, management should make sure its support agents are properly trained on that app before customers are expected to use it. Customers should be able to call support and receive assistance regardless of whether they are using a computer, iPhone, or other mobile device.

GoDaddy has some excellent representatives, but better training on the mobile app and improvements to the app itself would make the customer experience much less frustrating.
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Wonderful app

This app is awesome. I love the reliability of it!

Easy to use

Good for marketing

Glitchy and analytics don't always work

This app and website are marginal at best. Lots of problems with analytics showing proper or showing at all

Small business owners

Very easy to work, GREAT TOOL