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goeasy Connect User Reviews

goeasy Connect
goeasy Connect
goeasy Ltd
💰 Finance

Customer Experience

Positive experience14.5% of reviews
Neutral9.1% of reviews
Negative experience76.4% of reviews

~ Based on 55 written reviews from the US App Store.

Is goeasy Connect Safe?

goeasy Connect appears safe based on user ratings. AppsHunter Safety Score for goeasy Connect is 90/100.

This assessment is based on 2,937 user ratings, with an App Store average of 4.5/5.

Is goeasy Connect Legit?

goeasy Connect appears to be a legitimate app. AppsHunter Legitimacy Score for goeasy Connect is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Relief

It’s amazing to pay off your debts and feel free of stress, what could I be without easy home, they made life so easy and less stressful, thx easy home for bringing me back to life💯💯
Dj DawahDj Dawah

Payments go to interest only

After paying payments for years you find out that you still have the entire loan to pay off. I would recommend a bank loan over easy financial any day. Won’t get another one
Why would I say my name ?!?Why would I say my name ?!?

Good App, Poor Customer Service

The app is easy to use, but that’s where the positives end. Customer service is extremely disappointing, the interest rates are excessively high, and there is no practical option to reduce your balance early by making extra principal payments. Read the agreement carefully before accepting any loan: you could end up paying far more than you expect
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HeyItsMigsHeyItsMigs

Payments

The app should allow customers to pay loans early or pay more
kaaylynnokaaylynno

Response from developer

Thanks for the suggestions!! We are currently working on enhancements to allow for several new customer functions including making payments and more!! Stay tuned!!

Not impressed

Downloaded app to my phone but am unable to login using my current (website) credentials which makes no sense.
Gameskl356Gameskl356

Response from developer

We are sorry to hear you are running into issues logging in - please give us a call at 1.888.502.3279 so we can troubleshoot any log in issues quickly and get you access going forward.

Lendcare

Never up to date. Payments made but not on there account site. And they k ok my credit every time. Even though things r on time. Hard to deal with. They say they’ve tried to-contact you many times , yet I have no record of calls. Just 1 email and credit score going down
Lendcare sucksLendcare sucks

Response from developer

Thanks for sharing your feedback - we are sorry to hear communication hasn't been easy or helpful in the past. Please give us a call directly at 1.866.291.4045 and one of our service agents can help triage the issues with your app to ensure everything is reporting correctly!!

Need Improvement

I can see remaining balance that also seems inaccurate and big improvement is to adding option allowing to make a payments as convenient.
Jenishpatel4320Jenishpatel4320

Response from developer

Thanks for the suggestions - we are working on adding a payment option as well as several enhancements!! Stay tuned.

Missing loan

Does not show my other loan and Easyfinancial branch won’t tell me loan maturity or original loan info
VincentandreVincentandre

Response from developer

Thanks for sharing your concerns - please give us a call at 1.888.502.3279 so we can troubleshoot the issue and ensure you have full access to all your important account information.

Please add a payment portal

Good app id like it more if there was a way I could make payments towards my principal on it though
ColourTheNorthColourTheNorth

Response from developer

Thanks for the great feedback - we are working on adding payment options as we speak!! Stay tuned!!

Cruel Company!

Taking 60% of all additional payments as interest is just cruel. That money should go directly to Principal. You all should be shut down!
Danny_77Danny_77

Response from developer

We understand the cost of borrowing can be difficult and would be happy to help review your payment allocations as well as ways to help you reduce your balance and save on the total interest repayment if you wish - please give us a call at 1.888.502.3279 further for more support!

Customer service

Excellent customer service and response.
AmitsatrAmitsatr

Response from developer

Thanks for the great feedback! We are always happy to help!

Useless

Why can you not easily make a additional payment on your account.
Makes no sense.
OngeloofentwyfelOngeloofentwyfel

Response from developer

Thanks for sharing your suggestions - we are actively working on adding a payment option to the app! Stay tuned!!

Won’t open

The app won’t even open.
SamantithesisSamantithesis

Response from developer

Thanks for sharing your feedback - if you continue to have issues accessing the app please call us directly for troubleshooting!

What a Mistake

Never do business with goeasy. Period!
McPiusMcPius

Response from developer

We are sorry to hear you have not been satisfied with your customer experience - we strive to provide everyday Canadians with the best support possible. If you wish to share your concerns with us further please give us a call at 1.888.502.3279 so we can help address the experience further.

Not informative and clear.

App sometimes is down and cannot be opened, need to go and search on a website in order to log in sometimes
IronDom12345IronDom12345

Response from developer

Thanks for sharing this feedback - please ensure you have updated the most recent version to ensure there are no issues with the functionality of the app. if you are still facing issues please give us a call at 1.888.502.3279 to troubleshoot this matter further.

Performance

The most laziest people in this world, Canada in easy financial. They are not doing their job properly. They did not response when they received the payment to the customer.
Shah M JavedShah M Javed

Scam

Basically this company is a scam. I paid off my loan about a month ago and these folks keep taking money out of my bank which requires me to contact my bank easy time for a refund. I sent an email over 3 weeks ago and haven't received a single response back aside from an automated responder. They will happily steal your money and ghost you, DO NOT trust GoEasy, LendCare, EasyHome, etc.
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Alice13uAlice13u

Not able to pay in app

Same for the website. You cannot make payments here. Everything is advertised as “easy” but as soon as you have some spare change to pay down your debt. Silence.
CrimzonNiteCrimzonNite

Trap

Fooling people and taking advantage of their credit score,
Dont get foolDont get fool

Statement

It doesn’t show payments from the first payment to current and it provide statements to download.
nicedayherenicedayhere