Terrible app
If you have any complaints or missing food the app doesn’t allow you to contact anyone probably.
Great alternative
Simple but great app. I’m using it instead of JustEat and Deliveroo (terrible customer experience).
There is currently a bug when you try to sign in with Apple account. It gives you a white page and says ‘Missing email’. No way of going back except for restarting the app.
There is currently a bug when you try to sign in with Apple account. It gives you a white page and says ‘Missing email’. No way of going back except for restarting the app.
Rip-off
£4 delivery PLUS service charge for a mile down the road is pathetic
Stick with JustEat or Deliveroo
Orders placed sometimes don’t make it to the restaurant for 40 mins due to high volume. And they refuse to refund your order even if it takes 2 hours to arrive!
Add a filter for places open now
Having to scroll through and manually figure out if a place is open or only taking pre orders for later in the day is super annoying.
This app is awful
I’m not sure how they manage to make the app even more unusable with every update. Showing stores that apparently don’t deliver to your postcode, randomnly signing you out, deleting your delivery addresses or just flat out doing nothing when you try to pay at checkout - and it’s been exactly the same on my partners phone. We’ll never use the app again and will just order direct with the restaurants instead.
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Unreliable delivery times
They gave me a delivery times when I’ve placed the order and the driver was going to deliver half an hour earlier. I’ve complained and only excuses and half baked solutions were provided. I had to eat food not fresh because the unreliable service and all I was offered by customer service was an apology.
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Good food but awful app
Different food options from other apps which is cool - but the app is so so clunky. Accidentally clicked Gmail login and you can’t go back so have to exit app and start again. Finish putting my address in and accidentally click on the massive live chat pop up? Have to start filling in details all over again. Feels like I’ve placed my order 4 times by the time it’s finally done. It’s like no one who works on the app has tried to use it.
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Always inaccurate wait times
Used the app twice and once waited 3 hours for food when it said an hour, second time said 35-50 mins and it’s increased to 1.30 and counting. Not sure they communicate with the restaurants very well on how busy they are. Also my driver always seems to “arrive” according to the app but the wait time doesn’t increase? Not sure how they communicate when they are sending someone and how they time that with the food but think this defo needs to be improved
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Full of bugs and problems
To often you try to use this and - it’s broken. Today, could only put one item in the basket!!
Had meals sent out for delivery that never showed up, promised refunds, twice, neither happened.
Fed up now… deleting the app…
Had meals sent out for delivery that never showed up, promised refunds, twice, neither happened.
Fed up now… deleting the app…
Still waiting for a refund 7 weeks later.
Been waiting 7 weeks. Spoken to them 3 times and been ignored the last 2.
Amateur
I’ve placed 2 orders through the app now and both times the updates showing the status of the order wasn’t working and the second order I didn’t get all the food on my order. I tried to let Go getters know but it was unclear how I could do this on the app so I emailed and I still haven’t had a response.
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Great app
I think gogetters is great app, it has everything you need and is easy to navigate.
The best delivery service
I have been using GoGetters for a while now and can honestly say I’ve never had a bad experience. The drivers are always friendly and polite. There is a great selection of local businesses on the app and it’s very simple to use.
Brilliant & Easy to use
Go Getters is by far the easiest app to use to order a takeaway, no hassle, placing the order is very simple & the app is easy to understand with good prices & discounts on Tuesdays so 5* from me
Great app
Easy to use and well informed! Can’t complain at all. Staff respond quickly if there’s any issues and updates.
Choice and Efficiency
Go-Getters has got an excellent range of local restaurants for where we live, and their prompt and friendly delivery service delivers the food hot and fresh.
Amazing service and app!
We have been waiting for a delivery service where we live forages. The first Tim we used it (just started up), was a bit slow. Well, obviously teething troubles, well fixed. The app is so easy to use, we order mid afternoon (the app allows you to pre-order for when the restaurant opens) and hey presto, first in the queue. Easy to navigate, fast to use, great choice of takeaways. Well recommended!
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Not good enough
Trying to move into the market of deliveroo but so unprofessionally run. Regular mistakes and poor customer service. I have also heard terrible stories from the restaurant trader side about how they are treated by the company. I was a gogetter customer but after too many errors that weren’t rectified in a timely, professional or satisfactory manner I have deleted the app and will use alternative services.
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LOVE this app 📲
A variety of choices and extremely simple to use! Exclusive discounts given to app users - it’s a yes from me!!
