cheating or faulty?
everything goes well until it s been updated !
Unfair
Issue with spending gems
Fix the daily prizes.
Skill issue 🫠
Needs repair
Money
Lame
Stay away❗️❗️❗️
Too many issues
Too much losing
Great game
Golf clash is fun. The customer service is not!
That level of service has deteriorated badly.
Recently I spent weeks trying to resolve several relatively simple issues. I repeatedly received generic responses, was asked to explain things that were already documented in the conversation, and even received an explicitly labeled AI-generated response while complaining about how impersonal the support had become.
I eventually asked for a supervisor to review the previous month of exchanges. Instead, another representative asked me to explain the issue again. After I clearly explained my frustration and requested an appropriate goodwill gesture based on how Golf Clash had handled similar situations in the past, the next representative simply stated that the issue had been addressed and closed the ticket without actually responding to that request.
Closing a conversation is not the same thing as resolving it.
Players understand that games glitch. What matters is how a company responds when they do. Even in my clan, I’ve heard far more complaints about Golf Clash customer service over the last year than I ever remember hearing before.
And yes, I have the receipts — screenshots of the exchanges, the AI response, my request for supervisory review and the final decision to simply close the conversation.
Golf Clash itself can still be very enjoyable. But player beware: when something goes wrong, be prepared to fight much harder than you should have to for acknowledgment and resolution.
