Age limit I can’t get on the app
There must be a bug as I didn’t share my age, therefore it won’t let me unload the app, but there’s nothing I can do to bypass that
Disappointed
As others state, having to log in every time you navigate away and reconnect with whatever health app definitely makes it where you do not want to use it! If it weren’t for the fundraiser I wouldn’t be using it.
Random age restrictions
Age restricted and no way to resolve it.
Broken
Just bad!
Poorly designed
Every time you go to log in (even if just 5 min later) you have to get a code sent to your email. The totals on the main page are wrong and now they put an age restriction on it, and because I opted to not share it, I got locked out and I can’t change the setting. I don’t know why any organization would choose to use this app for their fundraising.
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Locked out of app
I did not agree to the age verification and now the app doesn’t work or let you reset it - support not available- major app flaw!!
Help
The app age restricted me
Unusable: Logs Out Every time Apps is Closed
As others have noted, Good Move app version 1.26.2 logs you out every time you navigate away from the app or close it. then you have to login with otp via email and reconnect any integrations you set up. Recently the app doesn’t reflect correct fundraising totals.
The app is unusable, and the there is no option for the end user to get support or report an issue. Please address these issues.
The app is unusable, and the there is no option for the end user to get support or report an issue. Please address these issues.
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Bad version
Whatever the most recent update is, it keeps logging you out of the app and asking you to connect again. Please fix!
Can’t get a passcode
I have requested a passcode six times it’s been two days and I still have not received a single email with the pass. Don’t waste your time on this app.
Frustrating
Can’t login with username and password. Keeps asking for a one time passcode that I’ve have to do weekly. It doesn’t even give you the option to try to login. It just says you have to get a one time passcode. I attempted to use the AI chat, but every link it sent me kept taking me back to the chat.
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Buggy
For the love of all that’s holy…please fix the fact that the keyboard/number pad does not go away and prevents you from submitting the one time code
Useless
Keyboard covers “submit “ button so cannot log in with password. Completely useless app. Haven’t even ever been able to login yet!
Passcode Doesn’t Send
Easily the most frustrating app ever. It requires a first-time passcode to open it and the passcode won’t send to any email that I’ve tried. I’ve tried over 10 times and this is how I am supposed to help run a fundraiser that is supposed to raise over $100,000. Easily the worst!
Truly terrible
The app is awful plan and simple. You “connect” it to your watch and you’d think it would get the data since it’s “connected” it won’t
Terrible
As others have reported, no way to get assistance and no way to delete or edit entries. Worthless app.
Tooo bad this app
When you are in a none- English-speaking country you have to switch your phone language into English to use this app. Otherwise you just see a white screen or the app close itself. So you can’t use it. You can’t edit or delete your register. There is no way to correct a mistake. In addition, you have to press a lot of times on the „save“ button to save your register. You just can log in miles without a decimal places, otherwise the app shows you 0 miles. So it‘s no fun to use this app.
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Multiple issues
I had to request the login code multiple times. When I finally got it, I couldn’t submit it because the keyboard covered the submit button. It just happened to work once after about 20 minutes of randomly clicking around, closing and restarting, etc. Once I finally got into the app, it’s impossible to get assistance. You can’t delete or edit entries, so it’s double-counting my activities and there’s no way to change it or request help. This app seems like a great idea but sadly it’s difficult to use and doesn’t include basic functions like editing entries.
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This is not usable software
- Apple Health imports are nonsensical. It interpreted my 12.77 mile run (recorded with my Apple Watch) as a 9.36 mile activity, apparently by using “steps taken” data (???) and averaging a value based on my manually entered height data (!!???)
- no way to delete activity entries
- numerous typos
- no way to delete activity entries
- numerous typos
Cannot use
Don’t receive one time passcode for first login
