Goodhood Auto User Reviews

Customer Experience

Positive experience92.1% of reviews
Neutral1.1% of reviews
Negative experience6.7% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is Goodhood Auto Safe?

Goodhood Auto appears safe based on user ratings. AppsHunter Safety Score for Goodhood Auto is 92/100.

This assessment is based on 238 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
0.9% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 231 App Store ratings for Goodhood Auto.

Is Goodhood Auto Legit?

Goodhood Auto appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Goodhood Auto is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ronaldo was great

Ronaldo did a great job with my 2022 BMW x5. Changed the oil and filter and was done in less than 30 min. I’ll definitely be back.

J

Excelente apliccaccion

Great experience!

Top not service right at your door! Can’t get better than that!

Great service!

Thorough service. Friendly mechanic. Recommended!

Customer service

Impossible to reach after initial visit. Don’t return messages through email or phone. Supposed to have 2 year warranty on fuel pump but had to replace it after only 11 months was told will not warranty the new pump? Not trustworthy or reliable. Would not recommend using this company at all!!

Replaced alternator

Chris

Auto Repair

Great work and fast service! Thank you

Great service!

Thorough service. Friendly mechanic. Recommended!

Can You Fix My Leaking Power Steering

The mechanic came within the 3 hr window period that they give the app is awesome letting you know who’s coming and if you need to reschedule the app makes it very easy to do and it’s very simple to operate
the app makes it easy for you to communicate with your mechanic, overall it’s a good app

Horrible communication, worse service

First year was great, lately this company has gone straight into the trash can. Met the owner a couple years back and signed up because he seemed nice enough, now it’s just a bait to steal your money.

Crashes (not the car)

Often have to restart app when trying to navigate it. Good idea but need to work on app performance

Awesome experience!

Dwayne was very nice and professional! Communicative and knew my problem within 10 minutes! This was my first time using Goodhood and it was a great experience! Thank you very much!

Oil change at home? Yes, please

Dewayne was amazing! He communicated effectively, was on time, and did a fantastic job. Also much faster than those other places. He treated me like a person, talked with me and answered questions I had. I’m thankful for his time and hope to have him back again. Thank you Dewayne and thank you Goodhood.
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Review for Carlos

Carlos knows what he is doing and usually knows what is wrong with a car after he hears what it’s doing. He is very polite and nice.

Ray is a great mechanic!

Really happy with how Ray communicated throughout the process and worked hard to even save me some money!

Downloaded app twice

And it won’t work. Tried on both my iPhone and IPad and both times, it won’t work - just loads the startup screen. I see that the app was updated recently but it’s not working.

Car

He did a good job and explained to me what was needed to maintain my vehicles running more efficiently I greatly thank him for that

Great Job

Manuel always does a great job on my vehicle. And he always lets you no if there are any issues and give suggestions on what should be done . And he does tell you that you need to work done when you actually don’t very honest guy.

Great job

Great with communication very knowledgeable of repairs

App is ok

App is ok needs work. The device that they put under the steering wheel to read codes and send to the app is not the greatest just says there are errors which by the check engine light being on, already know there are errors. Need to be more diagnostic.