Goodman Home User Reviews

Goodman Home
Goodman Home
Goodman Global Holdings, Inc.

Is Goodman Home Safe?

Goodman Home appears safe based on user ratings. AppsHunter Safety Score for Goodman Home is 92/100.

This assessment is based on 371 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
2.4% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 371 App Store ratings for Goodman Home.

Is Goodman Home Legit?

Goodman Home is no longer available in the App Store. AppsHunter Legitimacy Score for Goodman Home is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

It Works

The size of the thermostat is disappointing; just too tiny to be useful. I don’t understand why the superior Amana thermostat is not used since Goodman makes both systems that are identical. Fortunately, the Goodman mobile app screen output is near the same as the Amana. The Goodman app is also comprehensive and human engineered for quick learning. For the outrageous cost of Goodman horizontal output heat pumps, Goodman owes me Amana thermostats for both my systems. Without an iPhone the Goodman thermostat is non-functional. Come on Goodman this is annoying and a bad look for a good brand. I gave you 5 stars as a gift incentive to make this right for me.
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Response from developer

Hi, thanks for sharing your detailed feedback. We understand your frustration with the thermostat size. While we aren’t able to provide or replace products sold by your dealer, your dealer can advise on upgrade options, including different thermostat models like the Amana S thermostat you mentioned , to better meet your needs. For future help with the Goodman Home app or thermostat, contact support at 1-888-593-9988, or goodman.support@daikincomfort.com (Mon–Fri, 6 AM–5 PM PST).

Great system

AC control & Performance are outstanding.

Response from developer

Thanks for the great feedback! We’re glad you’re enjoying the app. For future help with the Goodman Home app or thermostat, contact support at 1-888-593-9988, or goodman.support@daikincomfort.com (Mon–Fri, 6 AM–5 PM PST).

App works ok, but isn’t recognized with Google Home voice controls

App works well as a standalone, but when I sync with Google Home, it won’t recognize any voice commands. It may be the Google Home issue and integration, but my other thermostat (Nest) works fine for my upstairs. If I could get voice commands to work with the Goodman app, it would be great.

Response from developer

Hi, we appreciate you taking the time to write a review, and provide valuable feedback of a feature that is misbehaving. When you get a chance please send details about your issue to our thermostat support department. You can contact us at 1-888-593-9988. You can also reach us via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST

Goodman Inverter

Love everything so far. Would be nice to be able to see the individual run times.

Response from developer

Hi, We appreciate your feedback! If in the future you need assistance with your thermostat or app please contact us at at 1-888-593-9988 or via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST

Great app so far

I do wish there was an option to view daily usage thru the app such as cycle on/off times. Otherwise the app has been great.

Response from developer

Hi, We appreciate your feedback! If in the future you need assistance with your thermostat or app please contact us at at 1-888-593-9988 or via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST

Huge Vulnerability

The AC unit and inverter tech itself is great. But there is no reason on earth that this system should fail to switch modes from the thermostat when WiFi is down. Talk about a huge apocalyptic IoT problem waiting to happen. All it takes to knock out my AC is a solar flare, a worker cutting a cable down the street, or the homeowner switching internet providers. That is such a big flaw that I recommend everyone stay far away from this company.
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Response from developer

Hi, we appreciate you taking the time to write a review, but the thermostat will still continue to be functional locally with wi-fi connected or disconnected. It seems like you may benefit from contacting our thermostat support department. We'd be happy to help you and answer any further questions you may have about your thermostat. Please contact us at 1-888-593-9988. You can also reach us via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST

Does not work

Do not use does not work!!!

Response from developer

Hi there, we would love to assist in any way! Please don't hesitate to reach out by calling 1-888-593-9988. You can also reach us via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST

Lousy for me

I am an older owner of a tstat that when it is off line I cannot reestablish connection and have to have service help me. Too complicated.

Response from developer

We are here to help! Please don't hesitate to reach out at 1-888-593-9988 or via email at goodman.support@daikincomfort.com. We're here Monday through Friday from 6:00 AM to 5:00 PM PST