Hard to use
Good shape has too many sections to complete. It is so difficult to submit a few days sickness - I rarely have time off/use GoodShape and am frustrated that it is this complicated.
Can’t enter information
The last question asking for more detail for the employer is impossible to complete as the box you write in is hidden behind the keypad that pops up on you phone. This makes it impossible and frustrating even if you were well, never mind when you are so unwell you are needing to report a day off work
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Review
I am on the sick , I have a sick note off the doctor saying I am unfit for work so why do I have to fill this in every day and what happens if the tasks it tells me to do go against what the doctor or consultant advise
Not great
Finding it hard to log in my correct shifts as this app seems to not recognise anything other than full time hours .
Goodshape
So easy to use .
Useless App
Useless app with a poor design framework, another corporate gimmick that does not even line up with trust policy and does nor guarantee safeguards to protect data.
Unable to select dates or times
I have been unsuccessful in reporting my absence through the website that we are encouraged to use. I’m unable to move the page to select a return to work date and time, so can’t move through the reporting process. The people manning the phones will put under pressure as a result.
Pathetic
It’s asking you to do things that you already know when you’re ill.
Everything is common sense. When you can’t be arsed with stupid notifications and just recover, you don’t need it.
You get notifications all year round for no reason.
Can’t believe my employer has bought into this garbage.
Everything is common sense. When you can’t be arsed with stupid notifications and just recover, you don’t need it.
You get notifications all year round for no reason.
Can’t believe my employer has bought into this garbage.
First experience
User friendly
Rubbish
Absolutely rubbish time consuming app
Not working since latest update
Come on GoodShape - what a awful update! App was completely fine before the latest update.
Rule of Thumb: don’t fix what isn’t broken !
Rule of Thumb: don’t fix what isn’t broken !
Unable to use
Since bug fix its not working stuck on home screen
Needs attention
Latest app update has crashed my app completely. Won’t even open or load up now 🤯
Not working since update
Since the update a couple of days ago I have noticed that the app is not loading properly. I’m not sure how to contact the developers apart from here. I am using an iPhone if it helps. This is the first time I have had a problem using the app.
Never respond to my access request
I have been trying to get into my account
For over a month emailed twice to get a reset but no response
To my email poor communication
For over a month emailed twice to get a reset but no response
To my email poor communication
Certificate issue
This is the first time I have used the app. I’m using it because unwell and my employer requires me to do so. Unfortunately, having registered and downloaded the app, I find that its security certificate is out of date. So I cannot use it.
Mr R
Poor app needs simplifying, don’t know if updated or not
App doesn’t recognise email
I managed to register my account on the website but it won’t work on the app for some reason. It won’t recognise my email. I have had several emails back and forth with goodshapetasking me to clear my cookies etc and nothing has worked. This has gone on for nearly a year and still no solution. If I could report an absence on the website this wouldn’t be much of an issue, but for some reason this isn’t an option
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Poor
A poor app when it comes to long term absences and updating absences. Every single day of lost hrs needs to be input again and again and again. It doesn’t retain the previous information added.
You cannot go back if an error is made which affects absence management data for the individual and organisation. You can’t cancel an absence on the app if you have made an error.
You cannot add a shift pattern that is longer than a week - so it doesn’t work for shift workers at all
You cannot go back if an error is made which affects absence management data for the individual and organisation. You can’t cancel an absence on the app if you have made an error.
You cannot add a shift pattern that is longer than a week - so it doesn’t work for shift workers at all
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Software development
How did this app pass software testing it’s not fit for purpose