Mixed experience
So i ordered menu cards for my foodtruck, had perfectly sized prints, but due to lazy programming it would not fit correctly to the gotprint UI preview perfectly, which is forgivable, but annoying when i have 11 signs i have to make. Theres no template function so i had to retype each of the 12
Parameters in manually, which was also annoying but forgivable. After wrestling with making sure they were finalized and approving the sign design 3 times to make sure the image wasn’t cut off, and waiting a week, i was disappointed to find the matte printed version of my design was blurrier than expected, which when i tried to get a reprint or refund the process was a hassle and was sent through confusing avenues i ultimately had no more time to bother with. Sign quality was good otherwise, but for the hassle i would rather just go to a local print shop and drop off a usb and pick up my signs in a few days. I was excited for a seamless signage app to use for my business, but i think the app has a couple loose seams still. Keep working on it devs, i think it could be a great service, better than just ok.
Parameters in manually, which was also annoying but forgivable. After wrestling with making sure they were finalized and approving the sign design 3 times to make sure the image wasn’t cut off, and waiting a week, i was disappointed to find the matte printed version of my design was blurrier than expected, which when i tried to get a reprint or refund the process was a hassle and was sent through confusing avenues i ultimately had no more time to bother with. Sign quality was good otherwise, but for the hassle i would rather just go to a local print shop and drop off a usb and pick up my signs in a few days. I was excited for a seamless signage app to use for my business, but i think the app has a couple loose seams still. Keep working on it devs, i think it could be a great service, better than just ok.
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Business cards
Easy and simple everything was amazing and organized thanks you guys
Take to long to Ship
Take to long to ship
Deleted it 5 mins after I downloaded
When using the website, the site will not load when it comes to editing. Tried on WiFi and without. Safari said a repeated error was occurring with the site. Decided to download the app instead to see if it worked better. The app is much more worse. Nothing like the site. The site gives you many options and images to choose from. The app doesn’t. The app doesn’t allow you to view examples. The site also says they do prints like wedding invites but the app does not have the option to do that. If I could give it a 0, I would
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Sizing
Sizing my upload was a little challenging
GP
Great Value
App has issues
GotPrint is great, but you can’t delete items from the cart or save them for later in the app, only on the web site. Hope they update the app.
Terrible customer service/terrible app
I have my designs 100 percent but when it goes to preview it puts my text vertically were all my texts aren’t on my card as it’s within the lines. I can tap on the front and it will work but the back won’t then vice versa. I asked to send a email to show the problem they straight up said no. Doesn’t make sense why an app on the App Store is designed for a computer/laptop and all she could say is to do it on the laptop after I just spent 2hours editing after it already glitched out and I had to redo it twice. Slowest app I ever used.
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The app keeps going out
I keep trying to make my business cards, but every time right when I’m trying to put a picture on it, the app suddenly exit out, and I have to redo it every time and it keeps kicking me out of the app
Useless
Just go on their website and design it there, website has more options and simple to use. Seems like designer of mobile app doesn’t use it himself. Very complicated and few options. Message to engineer: redesign it please.
Need to get all your products on the app
I use this service for business cards, mugs, and other things. Have the iPhone app and need to order more mugs while I am on the plane and well… no luck. Please get all products on the the app. If you need help with this I have a team of developers that can whip this out in a day or two.
not letting me log in
i keep trying to sign in and it's not working. it keeps saying enter password even though I've entered my password
Can’t Log In
I’d like to be able to use the app, but I can’t get past the log in screen. On the log in screen, I type in my password and click the Log In button, and I get a pop up that says, “Please Enter the password” even though it’s already entered. No problem with using that same password on their website, it just doesn’t work and doesn’t even seem to see it on the app.
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Long wait glitchy app
Ordered and got my card design approved on the 31st of August. Paid for 1-6 day shipping. They waited to charge me on September 3rd. Didn’t see my cards till the 12th.
The APP glitches during the log in so I just used the desktop version website
I recommend just printing local
The APP glitches during the log in so I just used the desktop version website
I recommend just printing local
Can’t Log In
I’d like to be able to use the app, but I can’t get past the log in screen. On the log in screen, I type in my password and click the Log In button, and I get a pop up that says, “Please Enter the password” even though it’s already entered. No problem with using that same password on their website, it just doesn’t work and doesn’t even seem to see it on the app.
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Mobiel App is garbage
The Mobiel app always crashes and can’t sign in correctly can only be use on PC.
Editing
Editing your flyer or business card is horrible using the app as well as the website. You can’t edit your texts box and there’s very minimal Font selections.
Printing and cutting is BAD!!!!!
Once you’ve upload your business cards and preview the cards being printed (sample print) it looks good but when you received the order, the printing is either off with the business cards not fully printed with the design in which the edges you can see it’s white lines if your business cards is fully colored!!!! 2nd time ordering from them and again there’s an issue!!!! First issue was the words were cutoff on the cards!!! Please don’t use this company, you can find better!
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Response from developer
Hi there, Any way you can provide an order number so we can better trouble shoot this to the App developers on our team? I ensure you that this does sound like an app glitch as this is not a common issue, but we will then better understand how this happened. We apologize for this! I hope you reached out to our QC team to better resolve this from their end. Any other issues or feedback on our app, please sent to app@gotprint.com. Thank you for letting us know
it's horrible
To enter the application with your login, you need to reinstall the application every time, just awful
Best
I ordered business cards from them, this is the best quality I have seen
Response from developer
Thank you for the kind words! We strive to have the best quality prints out there. We appreciate your business!
