Grand Savings Bank User Reviews

Customer Experience

Positive experience69.7% of reviews
Neutral3.0% of reviews
Negative experience27.3% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is Grand Savings Bank Safe?

Grand Savings Bank appears safe based on user ratings. AppsHunter Safety Score for Grand Savings Bank is 98/100.

This assessment is based on 2,515 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 2,515 App Store ratings for Grand Savings Bank.

Is Grand Savings Bank Legit?

Grand Savings Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Grand Savings Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

family bank

the only bank

Awesome Bank!

Easy to use, friendly local service!

So easy!

Easy to change between accounts, built in chat with real people on the other end! Highly recommend!

Great customer service and support

I recently got scammed and had to close my checking account and open a new one, Jeanette, Jackie and some of the other ladies were extremely helpful and nice to work with me in my situation. They go above and beyond to take care of their customers.

App

Messed up all the time

Horrible app!

You get NO app confirmation of bill pay transactions. Every other bank app takes you to a screen showing completed transaction to screen shot.

Alerts are horrible! No indication of who was paid or if the amount is a debit or credit!

Worst bank app I’ve ever used!

Great Bank

We have enjoyed banking with GSB for years! Auto loans, home loans, checking and more!

Alerts are broke

In 3.29, the Alerts are kinda broke. Actually, it’s the clearing of them. Everytime you delete one, it goes back to the dashboard.
Also, why can’t we bulk delete item? Like turn on a toggle and select everything we want to delete at once.

Customer service

I always have the best interactions with these ladies when I go inside the branch at Jay, OK.

Good Bank

This bank has the value of the bank I used to buy at back in a different state in the 1970s. They’re not big business. It’s one on one and they understand you are more than a credit score to them.

Excellent

Good support

Review

Great customer service
So personal, at Grand savings, you are not just a number💕

Won’t accept a check for deposit.

Doesn’t always work. Won’t let me deposit a check. Says that it needs to be endorsed; the check is clearly endorsed.

Update

Latest update won’t update.

Grand Savings Bank, Grove, Oklahoma

I’m 67 years old and in all my years and of all the banks I’ve ever done business with Grand Savings Bank is far and away the best.

Customer

I’ve been doing business with GSB since 1990 and always received excellent service!

Customer Service

The Bentonville Branch of Grand Savings Bank has the absolute best banking experience ever. Colleen and the entire team have customer service down to a science. Feel like family every time I visit the branch.

Love it!!! So much easier to use!

I love this bank and ap!

Worth setting up

Depositing checks online Sure beats driving to the bank and waiting in line! Everyone agrees except my dog and she misses the cookies.

Best Bank in NWA

Very friendly staff and the ap is easy to use. And they have great treats for your fur babies! Come on over and join the family!