Grandstream Wave Reviews: Is It Legit?

Customer Experience

Positive experience12.1% of reviews
Neutral9.3% of reviews
Negative experience78.5% of reviews

~ Based on 107 written reviews from the US App Store.

Is Grandstream Wave Safe?

Grandstream Wave has mixed safety signals based on user ratings. AppsHunter Safety Score for Grandstream Wave is 57/100.

This assessment is based on 51 user ratings, with an App Store average of 2.6/5.

Safety Analysis

33.3% of ratings point to a safe experience
7.8% of ratings suggest some concerns
58.8% of ratings point to a risky experience

~ Based on 51 App Store ratings for Grandstream Wave.

Is Grandstream Wave Legit?

Grandstream Wave appears to be a legitimate app. AppsHunter Legitimacy Score for Grandstream Wave is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mala

Es demasiado mala. No la recomiendo en lo absoluto

App inaccesible

Acabo de entrar a trabajar, soy una persona con discapacidad visual y explorando la interfaz, me doy cuenta de que esta App no es accesible en lo absoluto con los lectores de pantalla de los dispositivos, agradecería si por favor se pudieran hacer mejoras en este tema.

Systeme ineficace

Totalement pas fiable, appel manqué 50% du temps et plus…

Clunky, basic, sad

Update. 1 month short of a year they respond. The rating shows the app. Needs polish. Step up to the level Grandstream is trying to jug to represent.

App does stuff. Can’t logout of an old account. Nothing amazing considering its part of their premium platform offering and they are big in the VoIP business.
Show more

Was Totally Unusable on iOS - NOW FIXED

EDIT-

GRANDSTREAM HAVE NOW FIXED MY EARLIER ISSUES. THE APP WORKS GREAT.

“Calls don’t come through unless the app is open and on the screen. I just get a missed call notification. The rest is fine but this lack of basic functionality makes the app unusable.”

New update is working ok now on iOS

After resolving a network configuration issue on our UCM6304, Wave on iOS is now working very well. Registration is fast, call quality is excellent, and both incoming and outgoing calls are reliable.

I especially appreciate the detailed diagnostic logs available in the mobile app—they were extremely useful in identifying that the issue was related to the SIP/TLS network path rather than the extension itself.

One improvement I would really like to see is clearer troubleshooting information inside the app when HTTPS login succeeds but SIP registration fails. A message such as “SIP/TLS server unreachable on port xxxx” would save administrators a lot of troubleshooting time.

Overall, Wave is a very capable companion to the UCM platform, and after getting the network configuration right, the experience has been excellent.
Show more

การตั้งค่าที่ถูกต้อง

หลังจากที่ตั้งค่า Run Background บน iOS และใน Wave App ทุกอย่างสามารถทำงานได้ปกติ

Problematic

Ive been using this app for receiving calls from my work/business number to my phone for about 6 months now. First issue is that it must be open to receive calls. There is no option to automatically receive call notifications without opening th app ans having it run in the background.

The second issue is that the call history is sporadic, where some calls that should be patched through are, and some are not.

The third issue is that there is no text functionality and a lot of business is conducted by text which forces me to use my regular cell number and defeats the purpose of having one business number for both office and cellphone.
Show more

Question

Could Wave app support early media?

Powerful and easy to use

This app is powerful and easy to use, the meeting setup is easy, I can use it to audio/video call, host meeting with internal and external attendees, message chat, OA process, AI helper, etc. And the desktop version even supports more features. I love this app so much that it supports my daily work very well!
Show more

Not Functioning

I have an iPhone with latest update. The app keeps closing and can’t be used. I’d there a way to fix that?

Login broken

This app used to be fantastic but unfortunately recent updates seem to have broken login and it is now unusable

Не работает

Не авторизовывается по sip паролю, и по wave паролю

APP Login Issue

Cannot login anymore, it has last 1 year

Mute!!

Need a setting on iPhone app to silence/mute calls for after hours. Android version seems to have a way to do that.

Unusable after updating

The latest update has completely broken this app. It used to work well for me but now won’t even open DO NOT UPDATE

Does not work on iPhone

Our premise has ucm setup to allow voip calling over the lan network. The wave app on android phones work perfectly fine, receiving calls and notifications just like for instance WhatsApp. However on iOS devices it seems I cannot receive calls when I am not on the app. This is a huge problem as it should be running in background so that I can receive calls even when my phone is locked or is on another app. Please fix this
Show more

Mobile app doesn’t work e sim device on mobile data

While using on mobile data in e sim device the message shows network jitter deducted

CDR>Recordings or queue recordings

The app is good and stable, but it would be great if a queue chairman can access queue recordings directly from wave iOS like he can do on the desktop app

Battery drainer

This app drains the battery like nobody’s business. Even with zero calls and the iphone 16 being used only for this app, it needs to be fully charged every day. All of the battery use shows this app only.