GreatPetCare User Reviews

Customer Experience

Positive experience32.8% of reviews
Neutral17.5% of reviews
Negative experience49.7% of reviews

~ Based on 183 written reviews from the US App Store.

What users say

Is GreatPetCare Safe?

GreatPetCare appears safe based on user ratings. AppsHunter Safety Score for GreatPetCare is 90/100.

This assessment is based on 2,161 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
4.0% of ratings suggest some concerns
8.9% of ratings point to a risky experience

~ Based on 2,161 App Store ratings for GreatPetCare.

Is GreatPetCare Legit?

GreatPetCare appears to be a legitimate app. AppsHunter Legitimacy Score for GreatPetCare is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

RX Reorder is ridiculous

I have nine pets, three of whom take regular medications and I use the app to order refills. I click on the individual Pet and then click on prescriptions, but then it brings up all the prescriptions for every Pet I have for every prescription they’ve ever had and I have to scroll through all of them to find the one I want. Why can it not just bring up the Pet that I clicked on and what that Pet has. I hate this app!
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Fantastic idea however way too glitchy

Love this app since it was Paw Print. I have used it religiously. However, I do find that it no longer retains the information that I enter. It will retain some of it and not all of it. If you make changes to information that you’ve entered it does not always update to the new information. I have reached out to the developer several times with no response.
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Useless :(

My vet isn’t even on the list when I type in their name! Why can’t any app or service find them? They’re a fairly popular vet for exotic pets in my area

Difficult

I can not make heads or tails of how to use this thing.

Crashing

Keeps crashing won’t allow you to schedule an appt .

Too difficult to find

Too difficult to find and get my pets information

Welcome page

Signed up for your app to make an appointment with my vet. It switches immediately to a welcome page. With no way to get out of it! What a welcome. GreatPetCare… Horrible app.

Not great

Unable to make appointments for your pet. The app only lets you see past appointments. Not convenient at all

Very informative

Excellent app for fur babies parents

Needs help

Wont let me edit

Can’t pass the Home Screen pop up

I’m unable to get through to the app because the welcome pop up covers the whole screen and has no accessible way to close it. I’ve redownloaded the app twice with no change.

Had to open browser to complete set up where, set up button was accessible.

If I could give it Zero stars I would

This used to be a great app until it was taken over by Covartus. Since then it has been completely useless. Don’t bother to waste your time on it

Could be better

The app itself isn’t bad. Just wish there was a way to view my pets upcoming appointments. I can only see past appointments which isn’t helpful for when I forget my dogs appointments.

bad links

some aspects do not work. Click to reset my password, it said it sent an email. After 30 minutes, still no email.

Difficult

Very difficult to set up would never recommend

This app continually gets worse

What was a great, functional without complications app for tracking my pets health has now because a casualty of capitalism. The “helpful” suggestions in the feed, locking out vet clinics that are aligned.. and now a persistent “Welcome to your GreatPetCare pet parental portal” flow that I can’t get rid of - making the app officially useless. I’ve been using this app for over 10 years.. I guess it’s now time to find a different tracker
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Issues

Wont let me upload med records or request them to be added

Not usable

Nothing loads in a timely manner if at all, and some of the functionalities for uploading records are broken.

Uploads are not working sometimes, reminders need to be fixed for functionality

When trying to upload records, it sometimes will not complete the upload, I have to do it 3-5 times to actually work… The reminders you can put in “notes” but then can’t access them. The reminders you cant edit either. Annoying.

Not Working

Latest version will not let me get past the welcome to the new app screen. Hope you can fix soon.