Great local Somerville can
The app makes it as convenient as uber and Lyft
Logan from Charlestown Navy Yard
I really like using this service because they drop you off right at your terminal. This really helpful if you have extra luggage. My ride showed up right on time.
Today was bad
13 year old cab with 150,000 miles and badly stained seats. Previous 2 rides excellent.
Doesn’t work
When I try to arrange a pick up from my apartment, right up the street from a very busy metropolitan area teeming with tourists, I get a “we don’t service that area” message. When I try to arrange a pick up from another location, I get a “We’re sorry! Something went wrong! Please try again.” message.
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Green Cab Review
Excellent service.
Wonderful
He came early to pick me up and the service was great.
Thank you
Thank you
More than driver
He is a wonderful guy that he always helps me lot.
Very Reliable
We use Green & Yellow cab for early morning trips from Somerville to the airport. They are always very reliable. My main complaint is the condition of some of the cabs. We have been in a few that are downright filthy.
Easy to use
The app is convenient and user friendly.
Great Cab Company but App needs Work
I used this App for the about the fourth time since I installed it, but for first Time in about a year the other day.
The comment section does not transmit to the driver. The driver did not get my instructions for finding my house and the office claimed that I didn’t enter any instructions into the App at all, which I absolutely did.
The other thing that’s been happening since the App was released is that after booking a cab via the App, I will get notices, including within my emailed confirmation and receipts, that “next time please book using our App”. In other words I get chastised for not using the App when I just DID use the App.
The overall functionality is good, but occasionally buggy as well.
For example, i made an error in the address of my destination but it was hard to correct. Its also cumbersome to cancel a request prior to submitting it.
This being said, this is by far my favorite Cab Company. Just fix your App please!
The comment section does not transmit to the driver. The driver did not get my instructions for finding my house and the office claimed that I didn’t enter any instructions into the App at all, which I absolutely did.
The other thing that’s been happening since the App was released is that after booking a cab via the App, I will get notices, including within my emailed confirmation and receipts, that “next time please book using our App”. In other words I get chastised for not using the App when I just DID use the App.
The overall functionality is good, but occasionally buggy as well.
For example, i made an error in the address of my destination but it was hard to correct. Its also cumbersome to cancel a request prior to submitting it.
This being said, this is by far my favorite Cab Company. Just fix your App please!
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It’s pretty good but..
It would be better if cabs actually answered the call. I had to start taking Uber which just made me feel dirty but beats waiting for 30 minutes.
If u want us not to use uber get your app up to speed
App is buggy
Problems
I don't know if the issue is with the app or with the company, but I've had nothing but trouble with this. It takes forever to get a cab assigned, and when they do, sometimes the assigned cab just disappears on its way. Or says it's picked you up (so you can't cancel or do anything) or says your ride was completed while you're still standing in the rain in your original location. Definitely needs some serious work if it ever wants to compete with Uber!
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Doesn't work with ios9
Plz fix! Waited 8 minutes for someone to answer the phone!
Avoid at all cost!
Driver will take you through unnecessary routes to make money! Don't use this service!
This app no longer works
As one other reviewer said, it's unusable. It requires a destination to book the cab, but when I enter my destination it takes forever to register. Bottom line - it's faster to call.
LOVE THE APP
This app is amazing. Instead of me calling, I can use this app to book my cab. I can even find out where the cab is. This app is great to use!! 😉👍
Was cool...
Use to love this app but now it's completely unusable. Moving onto Uber.
Good attempt
Apps not terrible but it had a hard time getting my final location. Downloaded this because über was in surge and no cab companies were answering their phones... Got a cab assigned very fast. He was right around the corner! He stayed parked for 10 minutes not moving. I canceled and paid the über surge. I was in my über x within 2 minutes. On my über ride I literally drove by the cab assigned to me. Long story short, still picky cab drivers who won't pick up for certain locations. It's not the only app that's killing cab companies. It's the drivers too.
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Awesome App
I travel a lot for work and this app makes it easy! I make a reservation days before I'm flying out and my cab is waiting for me when I walk out the door. I know I'm getting a licensed, insured driver.
