Green Flag User Reviews

Green Flag
Green Flag
Direct Line Insurance Group Plc

Customer Experience

Positive experience84.9% of reviews
Neutral3.8% of reviews
Negative experience11.3% of reviews

~ Based on 106 written reviews from the US App Store.

Is Green Flag Safe?

Green Flag appears safe based on user ratings. AppsHunter Safety Score for Green Flag is 95/100.

This assessment is based on 160,196 user ratings, with an App Store average of 4.8/5.

Is Green Flag Legit?

Green Flag appears to be a legitimate app. AppsHunter Legitimacy Score for Green Flag is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nkhan

Great

Well done

After promblems getting the App to work Green Flag have now sort my Email thank you well done Green Flag. D. Knowles

Looking for an easy life?

Absolutely amazed how quick and easy it was to get started

So helpful

Had a puncture in the middle of nowhere thinking I may have a long wait but I was surprised at how quickly they turned up

Mr Iain Murray

Being 62 years old I found this whole process easy peesy to process and that’ll do for me.

What a palaver

Taken me 29 minutes to check something on my account ….. bloody hoops you’ve got to jump through…..wasting my time not your though it’s all computerised

New cover

So easy to set up the app

Green Flag App

What a complete waste, there is no way of maintaining your account. For example turn off auto renewal. There is no web based account either.

Joining

So far so good

Setting up app

Reasonably easy to create account with personal info only.

Good app

Easy to set up app once policy has been set up. Takes a few hours before policy is live

Awful

Terrible customer service and website.

Contacting

Tried 4 times over the last 48 hours to contact by phone totalling 7hours 30 mins with no response.

Mr

Excellent service in set up very easy

One of the best apps!

It might seem simple, but this app doesn’t require the user to switch between capitals and lower case letters, and also doesn’t use a drop down menu for date of birth!
As a retiree, the drop down menus are annoying as I have to go back so many years, so this app negates that!
Brilliant!
Let’s hope if I ever have to call them out, it’s equally as simple!
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Update new car details

Slightly disappointing that I had to pay £150 as I hadn’t added my new car registration, identical car make and model and had been paying monthly installments for two years prior to this , and never used the service before , no choice really to pay as stranded with a flat battery , price seems high when you are stranded
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Good App for someone not tech savvy!

The App I found very easy to install and get my inf onto! Which is unusual for me .

Doesn’t work

Rubbish and can’t reach support waste of time

First time with green flag

Easy to set up and competitive price compared to the other main providers, just hope I don’t need to use it

Confident

Happy now feel secure