Nothing works.
I can’t see or do anything in the app.
New Update Ruined Something Already Pretty Terrible
I’ve always had trouble with online banking through this bank. Password suddenly being “incorrect” randomly. Access being cut off fairly frequently for periods of time for “maintenece.” I have no idea what this “new update” was that left me unable to access any mobile banking whether app or web based for an entire weekend. But it’s god awful. The transaction list now just lists things in random order from different days. The displayed balance under every transaction even skips around. Touch ID has been pulled again. I do ALL of my banking via mobile because I don’t live in Hancock County anymore. Just going to a new bank all together tomorrow, honestly. It’s ridiculous.
Show more
TouchID *fixed!*
All my issues are fixed!
Touchid
Something as simple as Touch ID does not work. No response from developers here... so App not being maintained. Bank does not know how to fix. Need to look for bank that understands importance of mobile banking. So sad, otherwise nice bank.
Garbage
Touch ID and Face Recognition, which are far more secure than a password, won't work anymore. I had to hunt around forever to find the bill pay option. The app crashes far to often. Its still lacking so many features other banks have had available for years, (mobile check deposit is a big missing feature) but at least it worked before the "update." GBC is a nice small town bank that needs to step into the 21st century of mobile backing world or people are going to go elsewhere. (I'm already looking!)
Show more
