Greenlane Reviews: Is It Legit?

Customer Experience

Positive experience79.9% of reviews
Neutral7.0% of reviews
Negative experience13.1% of reviews

~ Based on 383 written reviews from the US App Store.

What users say about Greenlane

Is Greenlane Safe?

Greenlane - Fuel Smarter appears safe based on user ratings. AppsHunter Safety Score for Greenlane is 94/100.

This assessment is based on 1,617 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 1,617 App Store ratings for Greenlane.

Is Greenlane Legit?

Greenlane - Fuel Smarter appears to be a legitimate app. AppsHunter Legitimacy Score for Greenlane is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

If it works

Prices are good if you can get it to work. Have tried to use 5 times. 1 time all worked well, the other 4 times were problematic, 2 unsuccessful. Tried calling, tried using the chat function and requested call back, no answer to multiple calls and chat requests, no call returns.
Customer service to date are not acceptable.
Not sure if they are advertising prices they are not willing to honor or just app/card failures.
I have 2 other fuel apps which have always worked.
Close to being done wasting my time with this one.
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Mixed emotions

I like the discounts and number of locations but I do not like the removal of instant funding if you don’t use your card for a week. I am being penalized for taking a vacation…..and have to wait a week for funding…..but you take the money from my bank account on Friday and the funds do not show available for 5 days…..so, are you (Greenlane) just using the interest from my monies for a few days before placing the funds in my virtual wallet? I do no like that I cannot link a direct use credit/debit card or bank account and have immediate access to my funds. Please fix this.
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Response from developer

Thanks for the detailed feedback. We do not hold your funds and we do not receive money from your bank before you do. Wallet loading follows standard ACH timing set by banks, and once funds are received they are immediately available in your account. We’re launching something soon that changes how you earn and save. Stay tuned.

New using the card

Using the card for the first time have issues when using at RaceTrac stations but when it works live it

Fuel lane

Great service

Funds

Great discounts. Only thing it’s crazy they hold your money for 5 days.

8TK

The only complaint I have is being able to put funds on and use them right away but now you have to wait a week or pay the 2.29 %. We are here to save money

Insane savings

I’ve used several fuel-saving apps over the years, but Greenlane has definitely stood out from the rest. The savings vary depending on where I’m fueling, but I’ve consistently been saving an additional $0.30–$0.40 per gallon compared to other apps I’ve been using. When you’re filling up a semi, that adds up to some serious money over time.

As an owner-operator, every dollar counts, and fuel is one of our biggest expenses. I’m always looking for ways to keep operating costs down without sacrificing convenience. So far, Greenlane has been a great way to do just that. If you’re a trucker looking to save more at the pump, I’d definitely recommend giving Greenlane a try. Those extra savings make a real difference to your bottom line! 5 Stars
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Response from developer

This is the kind of review that fires us up. Thanks for the detailed breakdown and for spreading the word, Mike!

So far so good

We have not used Greenlane 3x but it has worked flawlessly.

Awesome

Awesome

Good Discount

I have an Open Roads card as well for my RV. I noticed the discounts were getting smaller so I thought I would look at something else. Found the Greenlane card. It is a little trickier to use than my Open Roads but the minor inconvenience is well worth the $10-$15 that I saved on each fill up over the Open Roads Card.
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Good Prices

The prices are cheaper than most fuel apps but don’t skip over the 2.29% fee on your receipt. A good cash back credit card however will cover that fee so it’s a win

Good Prices

Prices are lower than other fuel cards but pay attention to the service fee. Use a good cash back credit card that will cover the additional cost and Greenlane is a bargain to use.

Fueling at Maverick

I like the price savings. The app is somewhat cumbersome. I would like the ability to buy more than 100.00 gallons at a time. I had enough money to buy the 135.00 I needed. I had to add even more money to get the other 35.00 gallons. Please let me fuel up to 150.00 gallons. That’s the max I’ll ever need.
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Best discounts anywhere

I’ve used fuel cards, other apps like Mudflap, 10-4 and the like. This app has the best discounts by far!

Like it. But a step learning curve to use it.

I like the discount. It’s the best around. But I took a bit to figure out how to use the app. And some stores it only works at certain diesel pumps.

Fuel discounts vary and are tailored to each user.

Fuel prices are displayed individually for each user. My friend and I see different prices on the same truck stop.

When I used my rewards to get an additional discount, it didn't affect the final bill at all. The money was charged without the discount.

The first time I used it, I saw the lowest prices on the map compared to competitors. When I added a few thousand to my Wallet, the prices on the map became higher than those of their competitors.
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Usually good discounts

As a trucker, I use both green lane and mudflap. Green Lane gets a better discount about eight times out of 10, so I still use both. Mudflaps fees are only 1.9% whereas Greenland‘s fee is about 2.3%, but Green Lane usually has a better discount. Unfortunately, though, Green Lane is more of a pain in the rear… For example, you have to guess how many gallons you want to fuel up which is annoying, also on Green Lane some truck stops seem to insist that you have to get DEF at least 5 gallons and I don’t normally add DEF every stop, but the app insists at some locations. Also, many locations you must have the physical card or you cannot use green lane. The points really aren’t worth much much since they expire fairly quickly and the extra cents off per gallon only applies to a limited number of fuel ups and to a limited number of gallons on each fuel up, so I never consider those points. Overall, though, it isn’t OK app and it does save me some money pretty consistently.
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Amount

Would only let me get 100 gallon , wanted to fill up ?

Owner

Great love it

Worst customer service in the industry!

This is the worst diesel fuel discount service! Save yourself the headache, there are other much better options.