Over charged
Owner
Greenlane Fuel Smarter
Response from developer
Thanks for the 5 stars! Discounts come from our fuel partners and can fluctuate based on fuel prices, but savings are savings. On paying directly from your bank account, we have a new product launching very soon that addresses exactly this. Stay tuned!
Diesel Review
RV Travler
Great Pricing
Review
There are a couple things that Customer Service needs to take a look at and send over to the IT department for correction.
The first being that you can only pick the number of gallons you need in increments of 20. It would be really nice if that was increments of 10.
The second is that you don’t need to use the card if you use the app, because if you try using the card after telling the app, what you want to buy it, denies at the pump. But by using the app, what they don’t make really clear is that when it approves your transaction that you need to take your phone with you because you have to enter the code, the truck number they issue, and their trailer number before the pump will turn on.
It took me about three or four tries before I realized they weren’t talking about the one I was driving and instead they were talking about the ones they issued me in the Phone app.
Now that I haven’t figured out it should be easy to use next time… But it was not very clear. The first time I tried to use.
A good card for Loves!!!
Discounts
Great app
Newbie
Good discounts and UI
Good card
New User
I’ve used the card a few times and it’s a learning experience. Great discounts so far. Once you Load your wallet in the app it’s really easy to use. Click buy fuel when at the truck stop and follow instructions on your phone.
Response from developer
Thanks for the kind words. Glad our support team got you set up and made things clear. Safe travels and we’ll keep working to put real discounts in your pocket.
Best fuel discount
Fueling complicated
Response from developer
We're sorry to hear about your experience. Please reach out to help@greenlane.ai and let us know what you found difficult and what went wrong. We want to share your feedback directly with our product team so we can improve.
