Gremlin Tank Monitoring User Reviews

Customer Experience

Positive experience3.1% of reviews
Neutral0.0% of reviews
Negative experience96.9% of reviews

~ Based on 32 written reviews from the US App Store.

Is Gremlin Tank Monitoring Safe?

Gremlin Tank Monitoring does not appear safe based on available data. AppsHunter Safety Score for Gremlin Tank Monitoring is 45/100.

This assessment is based on 49 user ratings, with an App Store average of 1.7/5.

Safety Analysis

14.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
83.7% of ratings point to a risky experience

~ Based on 49 App Store ratings for Gremlin Tank Monitoring.

Is Gremlin Tank Monitoring Legit?

Gremlin Tank Monitoring appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Gremlin Tank Monitoring is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Playschool

Works when it wants to and is inaccurate when it does. Unfortunately the oil company relies on it and I’ve run out of oil with it. Yet the entertainment value is priceless…

Inaccurate oil level

The idea is excellent, you can monitor the oil level from your phone.
What is strange is that this device reports once a day! I guess that’s ok, unless your tank is leaking badly!
However, the worst thing is the reporting is inaccurate. As many of fellow users mentioned, this reports unchanged oil level for multiple days and the. The next day the level jumps by a big number. For instance, it may show 252 for three days and on the fourth day you’ll see the oil level drops to 235! That’s bad as you may not be prepared.
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Ugly

Poorly designed. Gauge is unreadable in landscape mode on my iPad mini. In portrait mode, the top of the screen gets cut off. There are no number on the gauge. The list that shows the daily readings uses small print (as does everything else on this app) and wastes alot of space inbetween them. About as ugly a design as you can get. They didn’t spend any money on making it look good. I assume it works...
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Is this thing on?

I’m not sure that this app is even supported anymore. It’s worked about 2-3 times in the last year. Can’t login, can’t reset password, etc. then suddenly it worked, only to fail in the same way again. Really disappointed because this is a great service to have.

So much potential…

This app has so much potential, yet a year or two into using it now it’s still riddled with bugs that make just basic usage very difficult. Display issues, light/dark mode support, etc. Now I can’t login and can’t reset my password - the one that has worked fine all along. Really disappointed… would be a 5 star app with just a few tweaks. On a good note, I love that it’s not loaded up with useless features.
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App doesn’t work

It worked for a few days and now it just says I can’t log into my account. Frustrating.

Unreliable

I just started using the Gremlin via my oil company. The accuracy of how much oil in my tank was completely off. My gauge on my tank registered 1/4 tank; the Gremlin App showed a delivery was made on 12/24. I’m not sure why the app would increase the amount of oil I had in my tank today (12/27), but I ended up calling for a delivery. Fortunately, the oil company was in my area today. They filled the tank for 177 gallons, the most I’ve ever put in my tank in the 11+ years I’ve owned my house. Going to have it removed and go back to monitoring the tank myself.
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Limited Features Limited Further?

With the latest update that just came out 3/16/22, it seems to support dark mode on the iPhone finally! However, the already limited features have now become even more limited. There’s no display of tank level percentage or approximate date for next delivery. I found those to be valuable information. Also took forever to load my tank info once I had to re-register and create an actual username and password, unlike before. I must have opened the app a dozen times before it finally worked. Why make the app even less desirable than before? Make it make sense…
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Still crashes ALWAYS on IOS

This app has never worked for me. I contacted Gremlin who acknowledged this and said it would be fixed “soon,” which has never happened.

Crashes after opening

There is no update to app for more than a year. It crashes immediately on currently iOS version. App is good when it works but have not been able to use it for long time.

Can’t Register

Tried to register and it doesn’t work. Even took picture of barcode and it loaded on the registration page but still failing to work. Useless.

No UI

Worst UI I have seen on an app. Display non existent and does not have night mode. Labels are not shown for each piece of equipment. Partial display when it does function.
This app needs help and a full redesign.

IOS 15.1.1 incompatibility

Has been crashing ever since I updated to IOS 15.1.1 2 weeks ago.

Apple must remove this trash

Do you want people to use this app? Then you need to hire someone pay him a couple of hundred dollars to get it fixed so it won’t consistently crash!!!!!!!!!
I call it a piece of garbage. There is actually some use for garbage…. “This is trash”, and shame on developers
@Apple please remove this app
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Can’t even use

I can’t even create an account. Just looks like a notepad when you try to create account

Not working

App does not launch after the 15.0 update.

Unable to register

I have tried multiple times to register. Keeps telling me registration failed, to try again. I have tried on the iphone and the ipad. This is worthless if I cannot even register. A real disappointment.

Worked great then it didn’t

None of the terrible things in the reviews I saw. Worked well for a month until I could no longer log in. The password reset doesn’t work. I’ll be calling my oil company to have them come take it out.

Could be better

Needs dark mode support. Annoying to have to switch to light mode to use.
Also could be more feature rich. Right now it only gives a current reading and historical readings by date. Would be nice to see weather data correlated or other information and capabilities. Al

The Worst

Strike 1 - The app rarely works

Strike 2 - the gremlin device does not accurately keep track of usage . Out of the first week it shows that 4 of the days I did not use any oil . ( weather in the 30’s and thermostat set to 70)

Strike 3 - when you try to contact support via support page , the message will not send . Say error try again later . Never changes

Award for worst product of the year by far.
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