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Response from developer
Hello, thank you for your updated review. We apologize for the inconvenience. The behavior of the ad that blocks the screen is not typical. But is the issue still relevant for you now? If yes, please report this problem to us via in-app support (Settings – Support). We'll help! Thanks, Support Team.
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WHAT IS THE PROBLEM? MY GUESS IS YOU NEVER VET THIS STUPID ADS YOU SELL YOURSELF TOO.
Response from developer
Hello, thank you for your review. We apologize for the inconvenience. The behavior of the ad that blocks the screen is not typical. Please report this problematic ad via in-app support (Settings – Support). We'll detect it and block from showing. Thanks, Support Team.
App won’t open
Response from developer
Hello, we're sorry for the inconvenience. Have you tried clearing the app's cache? If it's not helpful, please contact us at support@severex.io. Regards, Support Team.
Dear developer
Response from developer
Hello, thank you for sharing your feedback. We apologize for any inconvenience caused by the advertisements. We understand that excessive ads can be annoying and disrupt the gaming experience. Our team is constantly working on optimizing the ad frequency to provide a seamless gameplay flow. Thanks for your understanding, Support Team.
Devs Please Be Reasonable
But the Play scale is all crooked. If on a 15 x 15 puzzle you could watch one ad for three hints and maybe an ad in between puzzles it would be a five star game. I would still watch ads when I made mistakes-but it wouldn’t be the punishment that it is now that makes the game not fun. Also many of the ads play and then go back to that “would you want to watch an ad” screen and doesn’t allow you to play the game unless you wath another 30 second ad -it’s TOO Frustrating -which is not what I’m looking for when I’m playing a game. Three hints per ad would still be very challenging to play the game. One hint per ad is just punishment and not worth it at all. If you want revenue then make the game playable so I can tell all my friends and everyone will watch your ads willingly- instead of making a system that is so offputting that we can’t even enjoy the brilliance of your app.
Please consider this review a kindness as you may not realize how frustratingly unplayable it can be if you have to stop for 30 seconds to a minute every few minutes that you make a mistake. It makes your pleasurable game not fun at all. Thank you and I’m hoping for a change in the game rather than a change of games.
Response from developer
Hello! We're truly sorry to see that you can't fully enjoy our app. We do apologise for the ads in the game. Please kindly note that we need ads to develop the app, support and make the game available to everyone further longer. Unfortunately, we can't totally control their number but we're currently working on ways to minimize their impact. Thanks for your understanding, Support Team.
