Grind24 User Reviews

Name: Grind24 - Mobile Banking
Rating: 2.9 (20 reviews)

Grind24 - Mobile Banking

Grind 24 Inc.

💰 Finance

Top reviews

Most Recent Highest Rated Lowest Rated

Dead app.

Can’t even sign up

poppaducj578

3 years ago

Closed My Account

Haven’t been able to log into my account for a while, received a check and letter stating my account was closed. Don’t waste your time applying for this low budget account.

Leonard Carroll

3 years ago

App crashes

Overall has potential but the little things matter. Every time I try & bank transfer the app crashes.

Dubkicks

3 years ago

DO NOT OPEN AN ACCOUNT WITH THIS BANK!!

I HIGHLY RECOMMEND STAYING AS FAR AWAY AS YOU CAN FROM THIS BANK. IF YOU EVER NEED HELP WITH SOMETHING YOU WILL NEVER BE ABLE TO REACH THEM. MY MONEY IS TRAPPED IN MY ACCOUNT. STAY AWAY FROM THESE SCAMMERS!!!!

Tina Dufresne

4 years ago

App Issues

My app was just working a few days back. Now when I log in it says error and doesn’t save my new password. This is inconvenient for customers to not be able to login to their accounts

Kid KK

4 years ago

Unsolicited debit card

Will send debit cards to unverified accounts. Don’t use don’t trust

Classic471

4 years ago

Needs to be fixed

The app is super weird everytime I try to link my external bank the app automatically just closes out. I literally just downloaded and signed up for the app last night and already so many issues. Then I keep getting a message at the top of the screen that says I’m not authorized and I need to visit plaid.com or something so I did that and when I went to sign up it looked liked I had to purchase something it’s very weird app not happy and will not be recommending to anyone until it’s fixed

diesha24

4 years ago

Face ID

This could easily be a 4 to 5 star app but it desperately needs Face ID it’s really hard having to type in an email and password everytime u use it and the remember me feature on iOS is useless because it doesn’t even remember your email I have to type it in every time use the and also the money transfer feature is broken and have been for months I’m not to transfer money into another account using the app

yggrrr

4 years ago

Response from developer

So sorry to hear your experience with the app. We’re always working to improve our member experience and have many awesome features and changes coming soon. Our members are transferring funds each day but we want to make sure you receive the help you need. Please contact us at support@grind24.com for further assistance.

Awesome product~

For anyone looking to get a debit card I highly recommend Grind24. The coolest things are that I’m able to get my paychecks sooner through work just by setting up direct deposit in the app & I’m able to earn interest on my money just sitting in my account!

Also, functionally the app is a lot easier to navigate through than a lot of other banking apps I have tried.

GojooSensei

4 years ago

Response from developer

Thank you for your support. We're glad you are enjoying the app updates and receiving your paycheck 2 days early. Yes, your money is growing with earned interest! Grind24 has got your back!

Customer service

Customer service for this service is terrible I have had a run around experience all morning on today I have not reached a live agent who can look over my entire account who can pull up profile I opened an account and have yet to receive my funds from my employer also to add the banking service that the card is issued through doesn’t have me in the system no help from no one GRIND 24 or BLUE RIDGE BANK TERRIBLE

suenora connor

4 years ago

Response from developer

We’re sorry to hear your experience wasn’t the best. We worked to resolve your issue as quickly as possible and to provide a positive outcome. If you need additional assistance, please contact us at support@grind24.com. Yes, Blue Ridge Bank provides our banking services and the Grind24 Support team provides account support Mon-Fri 6am-6pm PST. We’re working to improve our member experience each day and look forward to serving you and our other G24 members.

Amazing App

I signed up for the app and it’s pretty smooth so far. Grind24 is valid. 😁👍🏾

gavinthegreatest19

4 years ago

Response from developer

Glad the G24 app is VALID, we will keep grinding for you.

zxazyxo

Great App 5/5! Will continue to use^-^

zxazyxo

4 years ago

Response from developer

Thank you for your support and being in the G24 family!

Love functionality

The app is easy to use. I love being able to manage my account quickly

Alitoria

4 years ago

Response from developer

Glad you're loving the G24 app!

Keeps getting better!

Love the new updates to the mobile app!

ejhiller

4 years ago

Response from developer

Thank you, and we'll continue to grind to make it better for you and all of our members.

App keeps crashing

I’d love to give this app a proper rating/review but it doesn’t stay open long enough for me to do so.

Gaines_

4 years ago

Response from developer

Sorry to hear you did not experience all of the great features in the app. Please make sure you have the latest version installed. If you continue to have an issue, please contact support@grind24.com for further assistance.

Needs fixing

Since I made the account I constantly receive an error message every time I log in and that’s only the beginning. The next issue is that every time I want to view my virtual card, I put in my sms code and once completed the app crashes. It has happened multiple times. This is verify frustrating for a first time user. I like to try out new apps and review them but so far this app is not up to par with my expectations.

weinistmonster

4 years ago

Response from developer

Hello weinistmonster! We appreciate your feedback and sorry to hear you had mobile app issues. We've had a few updates. Please make sure you have the latest G24 app version installed. We'd love to hear your feedback. If you continue to have an issue, contact support@grind24.com for further assistance.

W app

Loved how money can be maneuvered around .

trey bad experience

4 years ago

Response from developer

Thanks Trey! Glad you were able to use the multiple ways G24 members can add and move money. Hope you have the latest app version on your mobile device. The GRIND doesn't stop. So, we keep grinding for you and all of our members. We're here whenever you need us at support@grind24.com.