Good app so far! Just a feature request
Response from developer
Thanks for this suggestion! We currently indicate students that are in the current group so that the teacher cannot re-add them to the same group. I'd follow up on adding some indication of students in other groups so as to prevent adding a student to multiple groups by mistake. Expect the app update soon. Thanks for using GRo and thanks for the suggestion.
disappointed
Response from developer
Hello, I responded to you via email, but I thought I'll follow up here. First I would like to apologize for the super late response on behalf of the team here at GRo. Customers trust is of utmost importance to us and I would like to apologize for not meeting up to that standard. Second, I would like to explain why it took too long to respond. GRo has recently got a new owner. My name is Fortune and I recently (in the middle of August) acquired the app after realizing it had been left idle by the previous owners for a long time. I understand the value this app brings to teachers and by extension their students and the students' parents. And so, I am currently going through the previous support emails to ensure I respond to every person that wasn’t responded to. Third, after seeing your support email dated October 23rd 2021, I immediately got to fixing the issue that caused the crash. Because it had been too long, I didn’t have access to the logs and so I had to make some intelligent guesses of the cause of the crash. Good news is, I believe I fixed it! I put out an update in the apple store a few days ago. If you update your app or re-download it, you should find the issue fixed. If it isn’t fixed, please send us an email and we will get to it! If for any reason Apple attempts to charge you again, please let me know and I would give you a promo code that would enable you to download it for free! I hope you can give GRo another chance to delight you and your students in this new academic year. Cheers
Amazing!
Response from developer
Thanks for the kind comments. We hope you still enjoy using GRo!
Perfect app for the class room
Response from developer
Thank you for the kind comments. We are glad to hear you are enjoying GRō features. Regarding your question: you can customize the order in which students appear by simply holding your finger on a student and dragging to the desired position in the class. Thank you for using GRō.
Awesome App!
So far so good!
Response from developer
We are happy to hear you are enjoying the app! Yes, we added the pdf feature so educators have the ability to send parents a report on a given student. We added the send or share feature for cases where a student has multiple teachers. Each teacher can access and update the shared students data. The Send feature enables a teacher to send a student from one teacher to another. Thank you for using GRō.
Great app
Good app but needs some improvement
Response from developer
Thank you for your input and purchase. GRō is designed based off teacher feedback so we always appreciate this type of input. Our goal is to continue to build exactly what teachers want. Just a little background: we observed many teachers just like to just enter a student’s first name, so we opted to make a student’s 'Last Name' an optional choice. We also found that teachers we worked with wanted the ability to customize the order in any way they see fit. We noted a common theme was to have students who needed extra support listed at the top of the class. To accommodate this, we added the ability to drag and drop any student within a class so the ordering can be customized in any manner needed. For this just hold a finger on a student’s name within the class view and drag. We also have a video tutorial series on GRō features found here: https://gro-app.com/tutorials/ I think having an option to alphabetize ordering is a valid point on your part also. Please contact us at info@gro-app.com so we can discuss your insights and requests further. Thank you for using GRō.
Good but could be better
Beyond Glitches...
The developer has been fantastic in responding to my request for a fix, but the fix has never been permanent. Each month my Apple account is charge for my monthly premium subscription, and then the following month I seem to be locked out and it does not recognize me as a subscriber.
I need to uninstall and reinstall all the app every single month.
For all of the useless that I get from it in other ways this is not worth the continued support if they cannot fix small bugs like this.
Response from developer
We are certainly sorry to hear about this frustration. We were very frustrated too! Fortunately, we have good news and this is no longer an issue. With the release of version 5.0, we have removed the subscription functionality that was leading to this problem. Now all users have access to all features. No more uninstalling and re-installing. If you have any questions please don’t hesitate to reach out to us at info@gro-app.com and we can get you back going again.
How to cancel the subscription!
I had try in vain. I want to get rid of this app. I don’t want to keep paying for something I can’t use.
Response from developer
Very sorry to hear about the problem. However, the good news is that there is no need to cancel your subscription. With the release of version 5.0 there is no longer subscription functionality. You have access to all features and there is nothing to cancel. If you don’t want to use the app, all you need to do is uninstall. Please contact us at info@gro-app.com and we can make sure everything is taken care of for you.
Almost perfect
I also cannot find a way to list my kids in ABC order by last name...right now it is just by how they were entered.
I also wish the developer email worked. It comes back invalid.
Response from developer
Thank you for your input and purchase. We sincerely apologize for missing this comment. When groups are changed, student notes are maintained on the student’s profile notes view. Would you mind re-checking this behavior? Or perhaps we are misunderstanding something here? Feel free to contact us at info@gro-app.com to discuss this further. We always appreciate and welcome input. You can also customize how your kids appear by holding your finger on their name in the class view and dragging to the desired location. Once again, we sincerely apologize for missing this comment. Thank you for using GRō.
Amazing!
Awesome!!!!!!
Great app for guided reading
The BEST Small Group App
Fantastic app
So upset with the changes
Response from developer
Thank you for your comment and we certainly appreciate your concerns. All of your comments are valid, but we would like to make you aware of a few important points: - The updated version of the app will track any data that you would like, including fluency, accuracy rate, and comprehension scores as you mentioned. This is actually one of the main reasons for the update. If you'd like more information about how this works, please reach out to us at info@gro-app.com and we'd be more than happy to show you as we are very excited about this feature. - With regards to your group missing, there is a small bug affecting a few accounts that prevents some data from showing up. It will take us 1 min to fix for you, but we need to know your account information. Please contact us at info@gro-app.com and we'll be happy to take care of that for you right away. - We apologize that the new layout is not as effective for you as before. There were a variety of reasons for changing the layout. Most of these were to enable us to continue to offer more features that require more efficient use of the space. - With the graph, we are working to add the class average back in because many users value this data. Instead of delaying until everything was perfect, we wanted to get the revised app into users' hands as fast as possible. Keep an eye out as this feature will be back in soon. - As for costs, your account won't be charged anything beyond your initial purchase price without your confirmation. Please reach out to us and we'll be happy to discuss this with you. Thanks again for voicing your concerns. Your feedback lets us know what's important and what we can do to make the app work best for you.
Great app-missing something
Response from developer
Excellent suggestions! Please contact us at info@gro-app.com so we can discuss exactly what you would like to see and get those implemented for you. Our goal is to build exactly what teachers want, so please send us any and all ideas!
